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Roto-Rooter Plumbing & Drain Services

4.7(
103
)

Plumbing, Drain Cleaning, Sewer Cleaning,

... +4 more

About us

Call your local Roto-Rooter today at (502) 583-1550. Roto-Rooter of Louisville, KY is an independent franchise, and is locally owned and operated. The Fischer's started the first Roto-Rooter franchise in our area serving most of Kentucky and Indiana in 1946. We still service Louisville, KY and all surrounding areas including Southern Indiana. We are not controlled or owned by corporate Roto-Rooter, which allows us the opportunity to manage our market more effectively. This truly makes us your local, neighborhood plumber.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Call 502-583-1550 for all of your plumbing and drain cleaning services for residential and commercial customers. These services include busted pipes, water heater repair and replacement, sewer cleaning and repair, drain cleaning and repair, toilet and faucet repair, sump pump installation, water line repair, MSD Program, and almost anything that touches water.

Services we don't offer

Wells Septic Systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6103 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
5%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Write a review
Showing 76-103 of 103 reviews
John R.
10/2017
5.0
drain cleaning
  + -1 more
Good so far.
Description of Work: Staff was very professional and polite.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise B.
10/2017
5.0
plumbing
  + -1 more
Removed tree growth in pipe.
Description of Work: Cleaned pipe from house to main line.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie M.
03/2017
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda W.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Services
Great to hear we got your problem taken care of! Thank you for your business and taking the time to leave us a review. Dustin L. 502-583-1550
v L.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Services
Thank you for taking the time to leave us a review! If you need our services again, please don't hesitate to give us a call. Dustin L. 502-583-1550
rhonda H.
04/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Roto-Rooter Plumbing & Drain Services
Glad to hear we got your problem solved! We appreciate you taking the time to leave us a review, If you need our services in the future, don't hesitate to give us a call. Thank you for your business. Dustin L. 502-583-1550
Don H.
02/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Install Gas Water Heater
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Response from Roto-Rooter Plumbing & Drain Services
Thank you for taking the time to leave us a review! We appreciate your business, and I am glad we solved that problem for you. Enjoy the hot water, and don't hesitate to give us a call if you have any questions. Dustin L. 502-583-1550
GARY H.
11/2015
5.0
drain cleaning, plumbing
  + 0 more
All completed in one hour
Description of Work: Unclog drain pipe
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Roto-Rooter Plumbing & Drain Services
Thank you for your business and your review. I am glad to hear we got you taken care of quickly. If you ever need anything, don't hesitate to give us a call. Dustin L. 502-583-1550
Christine W.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Sink drain clogged (with garbage disposal). Snaked it w/ 30 ft snake. It's fixed.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Roto-Rooter Plumbing & Drain Services
Thank you for taking the time to leave us a review. We appreciate your business as well as your feedback. I am glad to hear Shannon got your problem taken care of. If you ever have any questions or need our services in the future, please don't hesitate to give us a call. Dustin L. 502-583-1550
Joseph B.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They were there for about 15 minutes. Price was high in my opinion.
Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Response from Roto-Rooter Plumbing & Drain Services
Thank you for your business and your feedback. We appreciate you taking the time to leave a review, and share your experience with others. If you need us in the future, there is an Angie's List coupon as well as coupons on our website to help reduce the cost for our customers. Thank you again for choosing Roto-Rooter. Dustin L.
shirley O.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Located main pipe and unclogged main drain. |Unlike other companies that I contacted, this one came with a 90 day guarantee. In the event of a reclog they will return free of charge.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Roto-Rooter Plumbing & Drain Services
Thank you for your review! I am glad to hear we got your plumbing problem resolved. I have great news also, you actually have a 180 day warranty on your drain cleaning. :) I hope that you continue to call us for all of your plumbing needs. Dustin L.
Marcel P.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Cleared out a deep blockage that backed up three sinks. Took two days but their team members were excellent, very polite, and stuck to their quote even when the work turned out to be more complicated than expected.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Roto-Rooter Plumbing & Drain Services
Thank you for your review and your business! We appreciate it. I am glad to hear we got your problem resolved, and that you will use our services again. If you have any questions or need us in the future, please don't hesitate to give us a call.
Jennifer B.
04/2015
5.0
plumbing
  + -1 more
Very well done.
Description of Work: Replaced plumbing on two toilets
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Roto-Rooter Plumbing & Drain Services
I'm glad to hear that we got your problem taken care of, and you were satisfied with the service. Thank you for your business and your review. If you ever have any questions or need our services again, don't hesitate to give us a call. Dustin Littrell 502-583-1550
William S.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Reamed out main pipe.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Roto-Rooter Plumbing & Drain Services
I am glad to hear that we got your problem taken care of. We appreciate you taking the time to leave us a review. Thank you for your business, and don't hesitate to call us if you need something in the future. Dustin Littrell
Gary S.
10/2014
5.0
plumbing, water heater repair
  + 0 more
They did a great job!
Description of Work: They removed my water heater and reconnected the pipes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Services
Thanks for the review [Member name removed]! I apologize about the delay in my response to your message. It is great to hear we got you taken care of. Thank you for your business and your loyalty, we really appreciate it. Dustin Littrell
ROBERT R.
07/2014
2.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
$500
Response from Roto-Rooter Plumbing & Drain Services
Iam sorry to hear that you had a bad experience with our company. It is our goal to satisfy every customer we service, and I am sorry we did not execute this principle. I did look up your file, and could not find any services performed at your home since 2010. I am not sure if this is the service experience you are reviewing, but I would love the chance to resolve the situation. My name is Dustin Littrell and I can be reached at 502-400-3679. I look forward to fixing this problem.
Jatin J.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: The plumber that visited us was very professional and honest. He diagnosed the issue properly and provided us two options. We choose to replace the ejector, instead of repairing it. Overall, very satisfied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Response from Roto-Rooter Plumbing & Drain Services
Thanks for taking the time to leave a review, we really appreciate it! I am glad that we got your problem taken care of, and that we gave you options in regards to solutions. Your business is appreciated, and we hope you continue to call us in the future.
Janet and David A.
05/2014
4.0
plumbing
  + -1 more
..
Description of Work: ..
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from Roto-Rooter Plumbing & Drain Services
Thank you for your feedback! We appreciate your business and your loyalty to Roto-Rooter. If you need us for anything else please don't hesitate to call.
A. Otayo L.
05/2014
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Response from Roto-Rooter Plumbing & Drain Services
Great to hear! We appreciate your feedback, and I am glad you have continued to use us for your plumbing services. If you need anything please don't hesitate to call us.
A. Otayo L.
05/2014
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from Roto-Rooter Plumbing & Drain Services
Thanks for the review! I really appreciate you taking the time to leave us a review, and I am glad that you have been satisfied with your experience.
David H.
05/2014
5.0
plumbing
  + -1 more
..
Description of Work: ..
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Roto-Rooter Plumbing & Drain Services
Thank you for the feedback! We appreciate you taking the time to leave us a review. If you need anything from us please do not hesitate to call us. 502-583-1550.
Drew D.
05/2014
5.0
sewer cleaning
  + -1 more
They did a fine job.
Description of Work: I used Roto-Rooter Plumbing & Drain Services. They cleaned out my sewer line.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Vincent W.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Response from Roto-Rooter Plumbing & Drain Services
Thank you for taking the time to tell us about your experience. It is great to hear from our customers, whether the feedback be positive or negative. We appreciate your business and loyalty to Roto-Rooter.
diane D.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
Was great
Description of Work: Cleaned out drain
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Roto-Rooter Plumbing & Drain Services
Great! We love hearing from our customers, and I am glad that we got your problem taken care of. Your business is appreciated, and I hope you continue calling us for all of your plumbing needs.
Thomas H.
09/2013
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
See above
Description of Work: Called Roto Rooter to clear-out a drain. on Friday and made an appointment for Monday. The service rep called back a few hours later and stated they could send someone out in about 45 minutes. Shawn advised us of the cost and proceeded to fix the drain. Very quite, no mess and thanks to Angie's List Coupon....very nice price. Great overall job by a professional. Would refer to friends and family....Thank you Angie's List
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Roto-Rooter Plumbing & Drain Services
Thank you for your review! We really appreciate feedback from our customers. I am glad you were completely satisfied, and also glad the coupon helped out a bit. You can use promo code EASY to save 40% off your Angie's List membership as well.

Contact information

1600 S Preston St, Louisville, KY 40217

http://www.rotorooter.com/louisvilleky/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
KY5897
Trade License Locale
STATE OF KENTUCKY
Trade License Authority
COMMON WEALTH OF KY PLUMBING DIVISION
Trade License Expiration
04/30/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Excavating,
Natural Gas Lines

FAQ

Roto-Rooter Plumbing & Drain Services is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Drain Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Drain Services offers free project estimates.
Yes, Roto-Rooter Plumbing & Drain Services offers eco-friendly accreditations.
Yes, Roto-Rooter Plumbing & Drain Services offers a 10% senior discount.
Yes, Roto-Rooter Plumbing & Drain Services offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Services offers warranties.
Roto-Rooter Plumbing & Drain Services offers the following services: Call 502-583-1550 for all of your plumbing and drain cleaning services for residential and commercial customers. These services include busted pipes, water heater repair and replacement, sewer cleaning and repair, drain cleaning and repair, toilet and faucet repair, sump pump installation, water line repair, MSD Program, and almost anything that touches water.
Wells Septic Systems

Contact information

1600 S Preston St, Louisville, KY 40217

http://www.rotorooter.com/louisvilleky/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day