Rodney Terry Plumbing

I used Angie's list to find this provider. They quickly gave me an estimate which detailed the appliance and labor costs. Two professional men came out and completed all three installations on time, on the date promised. They were neat, prompt, respectful of my new carpeting and home, and explained exactly what they were doing. I will use Rodney Terry Plumbing for all my future plumbing needs. They exceeded my expectations.

I got on Angies list to find a plumber with a good review and called Terry Plumbing. They were very nice and said they had a plumber in my area today fhat was just finishing a job and they would have him stop by. Approximately 1/2 hour later he was here. Fixed the leak, and was finished in about 20 minutes. Very professional and perfect timing too.

The whole experience was great. The builder had made an error in original installation which required smaller commode base. Rodney Terry Plumbing got the correct commode and installed it 2 days later.

I contacted them on Monday. They informed me that they were very busy and wouldn't be able to get me in until Friday. I had heard good things about them, so that was ok with me. To my surprise, I got a call from them on Tuesday offering a Wed. appt. They had a cancellation and were trying to fit me in. I thought this was so nice and their office manager went out of her way to try to get me an appt as soon as possible. I wound up with the appt on Wednesday, 2 days sooner than I thought. I was a new customer, but will definately use them in the future. They fixed my water heater for $80 and didn't try to sell me anything I didn't want or need. Only piece of feedback I would give - there was an Angie's List coupon for $15 off that I couldn't use because I didn't have a printer. In this day of modern technology, Rodney Terry should think about accepting mobile coupons.

Our usual plumbing service gave us an estimate of $700.00 to do this work So we used Angie's List to find Rodney Terry Plumbing.

I just can't say enough good things about this plumber. I had a much more expensive plumbing company come last year an install kitchen faucet which came loose a year later. Mr. Terry came out and reworked the install and the faucet is in great shape. He also fixed a clogged shower and while he was at it, heard another water problem in the same bathroom and fixed it quickly as well. I love a proactive, reasonably-priced contractor. I not only use Terry Plumbing, but I recommend them to everyone I know!

It all went better than expected, much better. Mr. Terry was early and done quickly. His estimate was roughly half of a well regarded competitor and he charged even less than that! I was thoroughly impressed.

I called at 8:30 in the morning, they were here a little after noon on the same day, were very professional and honest. Tiffany was very nice on the phone. Overall it was an excellent experience.

Sent them an email the night before and Tiffany emailed me promptly in the morning. Since our dryer was due to be installed shortly she kindly fit me in for a same day appt. Rodney and Tony arrived on time and quickly got to work. It was like the Plumbing Olympics...they finished quickly and very professional. Highly recommend them and will use them again in the future!

He was very nice, and we were very pleased with the work. I would recommend him.

It went great. They scheduled us for the next day but called back and offered to come the same day. Both plumbers were efficient and professional and quick!

Very professional. He was on time and got right to work. Very pleasant to work with. I will definately use him again.

Two workmen replaced three toilets in minimal amount of time with minimal mess. They had to work in cramped spaces in the midst of disorder from our moving and unpacking. They were professional and left work areas clean. Maybe cleaner than they found them. Arrived promptly--even accommodating my change of schedule--and called ahead to keep me posted on arrival time. Price seemed reasonable. Overall, we were very pleased with work.

I had no problems. They were very frendly, effecient and professional.

Two plumbers appeared on-time within the 2-hour window I was given. Both men were professional, talked to me to determine what had happened, explained the cost and what they were going to do and, well, did it. The problem was resolved within about 45 minutes and I was very happy with the cost of the service.

I called for a non-urgent appointment to repair my drain plumbing to fix a drain backing up, mentioned above. I was given an appointment a day and a half away. Sounds fine to me. I live outside their regular service area (a 45-50 min drive from their shop). If it weren't for that fact, they could have come that day. The two service guys arrived about 15 mins late, but I just chalked this up to me living far out. They started quickly, listening to what I knew about the plumbing, and my symptoms. The first thing they did was snake out the drains. They snaked three locations: the washer drain, the shower stall drain, and my cleanout in the front of the house. After >20 feet of snake in each pipe, the symptoms had improved greatly, but were not gone. The shower drain was back to how I had always remembered it acting. We all concluded that the situation would not get any better with more snaking. The main plumber said that using his experience, he expected that the house was built incorrectly. (With all the remodeling I have already done, during which I encounted a vast amount of shoddy build quality, I knew this was plausible.) He expected that instead of tying the washer drain directly into the main drain, it had been T'd into the shower stall drain, then BOTH drains went to the main. This caused the shower drain to bubble and back up. He went on to advise that since my affected bathroom is already without a floor (mid-remodel), I go ahead and jackhammer the floor to repair this build mistake. All in all, the plumbers from Rodney Terry Plumbing did a very thorough job. I did not get my situation totally fixed, but this was no fault of theirs. I plan to call them today to schedule the large repair.

I could not be happier with this company. I called at 9:00 a.m. and was given an estimate of 12:30-2:00 arrival time. Mr. Terry showed up early in the time frame. He took just enough time to make sure what the problem was and then fixed it quickly and with no mess! Then he recommended another repair I didn't know I needed (the toilet valve was making a horrible noise when it refilled the tank) and was able to repair that and another toilet right on the spot. He was in my house no more than an hour. The service charge was very reasonable. Mr. Terry was friendly and professional. I have been searching for a reliable and reasonably-priced plumber, and I am grateful to have found this company.

We continue to be totally satisfied with the jobs completed by Rodney Terry Plumbing. The company is very responsive and pleasant to deal with. Cost is always reasonable.

Very well...Showed up on time, completed installation in estimated time frame without issues. Price was reasonable.

The technician came to the door introduce himself . Came in and looked over the fireplace and the values, double checked the values in the basement. Then took the time to educate me on how to use the key and turn the values off and on. Very helpful!!

They arrived on time and did a very good job.

Mr. Terry arrived early and listened carefully while I explained the septic system and cistern water supply set up. The morning of the appointment I discovered a small leak at the pump for the cistern water. He advised me how to fix the leak. While he worked on the calcium build-up in both toilets and replaced the worn flappers, I fixed the pump leak and he inspected it before he left. He determined the hose from the dishwasher was too long and should be straight instead of dipping down and then back up to the kitchen drain. The kitchen sink pipe was loose. He fixed both problems quickly and expertly. He discussed options for getting hot water to the far end of the house where the bathrooms are and also described what needed to be done annually to drain the hot water heater since it likely has calcium build-up also. He is very knowledgeable, friendly and courteous. I highly recommended Mr. Terry and his company. I will definitely use his services again. I thought the cost for his services was very reasonable.

repaired pluming in kitchen, came back and repaired gas logs in fireplace did a great job on both, will call them again.

I have used Rodney Terry's Plumbing several times. They have install a new (quiet) garbage disposal for me and new bathroom faucets in both of my bathrooms. After my positive experience with them on previous services, I called them whey my water heater quit producing hot water. They came out the same day and found that a sensor unit went out. Unfortunately, the part had to be ordered due to the brand of unit I owned. They had the part in a couple of days and installed it the day they received the part. The people are very pleasant and professional and cleaned up the area before leaving. I will definitely use them again.

Hot water supply works great! They did the job quickly. Will definitely use again.