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Robbins Heating & A/C Co Inc

Heating and Air Conditioning, Air Duct Cleaning, Metal Fabrication & Restoration

About us

Family owned & operated. Financing available. Additional contact name - Jack Robbins.

Business highlights

80 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial installations, repair & replacements of heating and air conditioning systems, HVAC, indoor air quality, equipment retrofit & replacement, thermostats, zoning, air cleaners, humidifiers, ventilators, UV lights, sheet metal fabrication & installation.

Services we don't offer

Plumbing, duct cleaning & electric .

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.761 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
2%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 61 reviews

Don C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

William P.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very smoothly. They told me it would take a day to complete the job. The installers arrived at 8:40 and were done and gone by 2:00. Mike and Mike were friendly, professional, courteous, and focused on their work. All the equipment functions properly, and nothing was left unfinished.
Description of Work: They replaced our aging A/C and furnace. They installed a larger air conditioner and a high-efficiency furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Karen D.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They're just really good. They were on time and professional. They're extremely nice, courteous and friendly. The price was really very good. They were very responsive because I called back twice with a couple of questions about the vent in the attic before they got there.
Description of Work: I used Robbins Heating & A/C Company to have the HVAC checked out. They made sure that my air conditioner was leveled in the back and on the side of the house. They went to the attic to check and try to see what the issue was with the vent, which runs my master bathroom, because it was not connected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Sandra J.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went quick and very well. Have used this company for years and recommend them to all my friends and family
Description of Work: Replaced the capacitor and inspected the air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bobbie S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt and honest, very professional. They never try to sell you things that you don't need. I also have used them at my home for minor repairs on my Air conditioner unit in the past. I am very satisfied with the service they prove. I would use them again in the future.
Description of Work: I hired Robbins Heating & A/C Co two weeks ago to check and clean the air conditioner and furnace at my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Hillary B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
I knew I wanted a Carrier system and Angie helped me narrow it down to three companies. One company didn't show up and another's price was $2k more than Robbins because they tried to oversize my unit. David Haddad was the sales tech who came to the house and prepared an estimate. Friendly, knowledgable and on time.... and everything he told me checked out with a mechanical engineer I know. As I said, his price was $2000 lower than one of the other A list companies who told me I needed a 5 ton heat pump (the 3.5 ton unit I replaced worked fine for 18 years). Mike and Mike did the install in one day. They were friendly,cleaned up everything when they were done and the new unit works great.
Description of Work: Replacement of a heat pump and furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jessica K.
01/2013
1.0
heating & air conditioning/hvac
  + -1 more
In 2010 we had a humidifier installed on our furnace for the sole purpose of keeping our hardwood floors from cracking. Since installation this humidifier has never worked properly. What's worse is the people working at Robbin's are extremely rude and unhelpful. Twice when talking to them about problems with the humidifier, I've been hung up on. One of their servicemen came out to check the system when it wasn't working and told us it was fine and working properly. When I called the following week to say I still didn't think it was working, they sent another repairman who informed us it was NOT working and the humidistat part would need to be replaced. Our most recent experience with them began this past week when I called and asked them to come out again (they had already been here back in November). I was told they would send someone, and that I would NOT be charged. When the repairman left this morning, he told me it was fixed and slapped a $120 bill down in front of me. He then informed me "they just couldn't run out here for free every time we had a tiny problem." I signed the bill, stupidly. The worst part is, after he bullied me into signing the bill, we realized the system still was not working and he had to return an hour later.
Description of Work: In 2010 we had a humidifier installed on our furnace for the sole purpose of keeping our hardwood floors from cracking. Since installation this humidifier has never worked properly. What's worse is the people working at Robbin's are extremely rude and unhelpful. Twice when talking to them about problems with the humidifier, I've been hung up on. One of their servicemen came out to check the system when it wasn't working and told us it was fine and working properly. When I called the following week to say I still didn't think it was working, they sent another repairman who informed us it was NOT working and the humidistat part would need to be replaced. Our most recent experience with them began this past November when I called and asked them to come out again because it was not working. They talked my husband through the problem and he (my husband) fixed it. In mid January I noticed it was not working again. I was told they would send someone, and that I would NOT be charged. When the repairman left this morning, he told me it was fixed and slapped a $120 bill down in front of me. He then informed me "they just couldn't run out here for free every time we had a tiny problem." I signed the bill, stupidly. The worst part is, after he bullied me into signing the bill, we realized the system still was not working and he had to return an hour later and replace the humidistat for the second time.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$600

Steven T.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very friendly and professional. They always provide good service and advise.
Description of Work: Routine service of my Air Conditioning unit. Changed filter, cleaned and charged the a/c unit, and checked for leaks and any other issues with the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andy N.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Robbins Heating and A/C my furnace and air conditioner approximately 20 years ago. At the time, they came recommended to me by a friend. They gave me a price lower than anyone else. And their installation was professional and on time. This year when I needed to replace my furnace and air conditioner again I called two other companies for an estimate before I called Robbins. Both quotes were hundreds of dollars above what Robbins charged. They arrived on time and finished sooner than estimated. Kevin Robbins and his employees are very friendly and express a sincere desire to provide the best service.
Description of Work: My gas furnace and central air conditioner were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Anne S.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Dennis arrived on time and had my air conditioner working within 30 minutes, He said it just needed freon. Cost: $75.00 plus $40.00 labor for a total of $115.00.
Description of Work: My air conditioner was not cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Rita G.
12/2011
4.0
heating & air conditioning/hvac
  + -1 more
They did a really good job. They were very good but expensive. They were very professional. We would probably use them again.
Description of Work: We used Robbins Heating & A/C for heating and air conditioning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kerry W.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
There were two men that came and showed up when they said they would. Very unusual nowadays. They were very pleasant and used drop cloths and tarps all the way from the attic to the outside door. Very clean and professional. They took away the old unit and installed a new Carrier system. After they left, the house was cleaner than before they came. Did a nice job installing the unit in the attic and also the outside unit. They came about 8:30am and left about 2:00pm. I was very pleased with their installation.
Description of Work: They installed a furnace and a Carrier Infinity air conditioning unit on the second floor of our home in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

william W.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
The arrived promtly at 8: 00 am and discussed the process of what they were going to do. Both men were very friendly . they replaced the coil on the inside unit and replaced the outside compressor. They had to run new coils to the outside unit since they moved it away from the dryer vent. Before they left they installed a new programmable thermostat. They both cleaned up before they left and hauled away the old unit. We were very pleased with the work and the overall price was very reasonable.
Description of Work: We had to replace our air conditioner unit and inside coil. We have used Robbins Heating and Air on several occasions. After getting estimates from 3 other companies we chose Robbins becasuse their price was competitive with the other companies. They also moved the outside unit away from a dryer vent that the old unit sat next to. Also they installed a new programmable thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Kimberly B.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional and informative. They were not pushy and gave us options.
Description of Work: They completely changed out our furnace and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

albert W.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are a full service company so they can repair anything that is wrong. They do good work and they are good people to deal with. Their office is great. The price is around $100 per year. They are punctual and they are here when they say. We typically get the same guy. He is friendly and amicable. He is here for about 15 minutes and gone. They are a good company. I also used them at my work before I retired.
Description of Work: We use Robbins Heating & A/C every six months to service and do maintenance on our heating and air conditioning units. They make sure that everything is clean and operating properly. They will be back in October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steven T.
07/2011
4.0
heating & air conditioning/hvac
  + -1 more
The day of the appointment, the service person show late but this was due to being the busy time of the year for air conditioning service calls. Once he arrived, he informed me that my a/c coil was frozen and I would have to turn the system off for a day to allow it to thaw before he could do any services on the system. So, we rescheduled for the next day. On the second day, he checked the system and found my a/c coil had a leak. I have an older heat pump system and he gave me a couple of different options to resolve the issue with my system. He charged my system and it's working fine now and I now have option for the future if my system goes out. Overall, they did what I asked for a reasonable price.
Description of Work: Recharged system due to being low and gave evaluation on system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$178

Joan H.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Left with no heat on a cold February day, I called Robbin Hand A in a panic as my husband is bed bound and no heat for any length of time is unacceptable when someone is ill. Robbins came out almost immediately. Dave, the heating technician, was fast and professional. Dave was the one that turned our furnace back on. Miller Pipeline never even checked on us again after they turned the furnace off - they just packed up and left when they were done in the neighborhood. (Note: Miller Pipeline did eventually reimburse us the cost of the repair as they had been fixing other home owners 'out of code' flex pipe issues for free before turning furnaces back on. We, unfortunately, did not get that offer.) Thank goodness Robbins was dependable!
Description of Work: Miller Pipeline (LGE) turned off our furnace in order to replace a gas line in our yard. In doing so the Miller Pipeline workman said our furnace was not 'in code' because it had a flex pipe running out of the furnace and he could not turn the furnace back on until I got it fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143.5

Roger S.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
Normally they send a different person every time. They are very good. One time we had a guy who was new and wasn’t very sure of what he was doing. He didn’t catch a leak and it ended up that our air conditioner went out when it was very hot. They came back and fixed it within a day and took care of everything. The project usually goes pretty good. They are here when they say they will be. They are pretty cheap and do a good job. The people are very friendly.
Description of Work: Robbins Heating & Air Conditioning Inc came to check things and change the filters in August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Laurie B.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
The people from Robbins Heating and A/C Co Inc are very good. I have a service contract with them for two years. The price is reasonable. They are very reliable and excellent. They do a good job and come on time.
Description of Work: I use Robbins Heating & A/C Co Inc to service the heating and cooling unit. They had installed the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert A.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
He did a great job and put in a good system. His name is Larry Robbins. After we put the system in and cycled through one full season the air conditioner wouldn't work. He came out in April 2010 and it was just a little bitty piece. It was a factory recall and he said that he had been letting people call him instead of having them go look for problems. He wouldn't let me pay him for that. Everybody else wanted $7-8,000 to put a system in and he gave me at 10-year warranty. He seemed like an honest guy. He was good and he was respectful of my house. He laid tarps in the basement. He did a class A job. He is kind of rough around the edges when you talk to him but he is not crude; he is not a refined gentleman in a 3-piece suit. He does a really good job and is good at what he does.
Description of Work: I used Larry Robbins Heating & Cooling to completely replace my heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Joan H.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
The HVAC tech was punctual and polite. He was very considerate of space in the basement bringing all his own equipment even the extension cord he needed in order to vacuum the furnace. In addition, he was a good source of information on types of furnace filters and where we could get them at a reasonable price. They put in a new central air unit in for us last year and were every bit as professional. Will definitely use them again!
Description of Work: We called Robbins to do our annual furnance maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Donald W.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Robbins demonstrated an in-depth understanding of the Carrier products and made several reccommendations to modify the system I had originally planned that saved me operating costs and allowed mt to receive higher rebates from Carrier, the state of Kentucky, and the Federal goverment. It was obvious after discussing my needs with two other companies that Robbins was head and shoulders above everyone else in expertise. The system was installed per my schedule and completed in one day.
Description of Work: Robbins professionally replaced my twenty year old heating and air conditioning system with a top of the line Carrier system. I was impressed by their efficient work and technical savvy. I priced the system with two other A+ better Business Bureau companies and they could not compare to Robbins. I am extremely satisfied with the finished installation and highly reccommend this company to anyone needing their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

WILLIAM K.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
I was very satisfied with this company. The guys that came to my house were punctual and easy to work with. They did the job very quickly. I would recommend them to others.
Description of Work: They did the installation and a repair to replace the compressor outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY'RE EASY TO DEAL WITH. THEY'RE ALWAYS VERY NICE TO ME, WHEN I TALK TO THEM ON THE PHONE. WE DON'T USE THEM VERY MUCH, BUT IF I NEEDED THEM, THEY WOULD COME. I WAS PLEASED WITH THE QUALITY OF WORK.
Description of Work: THEY DID A PRESEASON CHECK UP ON MY FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

06/2006
5.0
air duct cleaning
  + -1 more
THEY WERE RECOMMENDED BY SOMEONE IN THE NEIGHBORHOOD. THEY WERE PLEASED WITH THE SERVICE AND SO WAS I. I WAS REALLY COMFORTBABLE WITH THEM. THEY WERE HONEST WITH ME. I HIRED THEM WITH THE INTENTION OF HAVING THE DUCTS CLEANED, BUT THEY CAME IN AND SAID THEY WOULD CHECK BEFORE THEY DID ANY ACTUAL WORK. MY HUSBAND PASSED AWAY AND I JUST WANTED TO FIND SOMEONE TO BE ABLE TO DO IT. BEING A FEMALE I FELT LIKE I COULD TRUST THEM.
Description of Work: THEY WENT THROUGH THE AIR DUCTS AND MADE SURE EVERYTHING WAS FINE. I HAD THEM COME OUT TO CLEAN THEM, BUT THEY DID A PROBE TO SEE IF I NEEDED THEM CLEANED AND SAID THAT I DIDN'T.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55
    • 1
    • 2(current)
    • 3

Contact information

4015 Contractors Ct, Louisville, KY 40213

www.robbinshvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Metal Fabrication & Restoration

FAQ

Robbins Heating & A/C Co Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Robbins Heating & A/C Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Robbins Heating & A/C Co Inc offers free project estimates.
No, Robbins Heating & A/C Co Inc does not offer eco-friendly accreditations.
No, Robbins Heating & A/C Co Inc does not offer a senior discount.
Yes, Robbins Heating & A/C Co Inc offers emergency services.
Yes, Robbins Heating & A/C Co Inc offers warranties.
Robbins Heating & A/C Co Inc offers the following services: Residential and commercial installations, repair & replacements of heating and air conditioning systems, HVAC, indoor air quality, equipment retrofit & replacement, thermostats, zoning, air cleaners, humidifiers, ventilators, UV lights, sheet metal fabrication & installation.
Plumbing, duct cleaning & electric .

Contact information

4015 Contractors Ct, Louisville, KY 40213

www.robbinshvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM