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River City Flooring Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

River City Flooring has been a trusted name in the Louisville community for Hardwood flooring since 1997. River City Flooring offers a full range of services specializing in hardwood flooring with professional installation and refinishing services. Hardwood floors provide warmth and beauty to your home. There are many other benefits of hardwood floors as well, such as the value they add to your home, easy care and cleaning, great style coupled with durability and as always, they're natural and safe for the environment. Give your room a makeover with River City Hardwood Flooring! River City Flooring was founded in 1997 and was incorporated in 2001 in the state of Kentucky. Award winning. Additional DBA - River City Flooring .

Business highlights

27 years of trusted experience

Services we offer

General and specialized flooring including - carpet, & hardwood installation, refinishing & dust free sanding.

Services we don't offer

We no longer provide Ceramic Tile services. We do not install products provided by the home owner.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.794 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 76-94 of 94 reviews

p joy S.
06/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Natural hardwood (install/sand/stain)in a dining room, sand/stain hallway, put in steps, engineered hand scraped(pre finished) in another hall and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Jeffrey F.
05/2016
5.0
ceramic tile, hardwood floor
  + 0 more
unknown
Description of Work: Sanded wood flooring and stained it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Katie T.
04/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: They sanded and refinished our hardwood floor. They were professional and consistently on time (as much as businesses are). They did a good job with our old hardwood. They cleaned up after themselves where they could
Rating CategoryRating out of 5
Yes, I recommend this pro

Heather S.
04/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David P.
02/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: They sanded, stained and finished my hardwood floors. The did an amazing job and the floors look great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

William S.
02/2016
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

Tiffany T.
12/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Wood floors on our first level, all rooms except for bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura V.
12/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished wood flooring in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

elizabeth P.
09/2015
2.0
hardwood floor
  + -1 more
unknown
Description of Work: "The technician who was supposed to do the actual job, was a 'no call / no show' all 3 times he was scheduled to come out. He would call me back when I called him and set a new date, but then did not show up or call again. After the 3rd consecutive time, I called the office and asked for my 50% deposit back. They did apologize and they did return my deposit promptly. I had, however, already used 2 vacation days for nothing.
Rating CategoryRating out of 5

laura N.
07/2015
5.0
hardwood floor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Marcilene B.
07/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: The cost was to high for what I was looking for. I am requesting a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kasia H.
05/2015
4.0
hardwood floor
  + -1 more
unknown
Description of Work: i wasnt aware that they outsource the installation. It so happened that our installer was top notch, but I believe that should have been communicated up front. I also found some of their showroom prices quite high. I will say that they were extremely responsive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$900

Mark H.
04/2015
4.0
hardwood floor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$11,000

DALE C.
03/2015
3.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: We had our front entry hardwood floor sanded, stained and clear coated. The floor when complete was very well done and looked great! The communication was definitely not very good on how long it would take, when the job would start and end, the number of coats, the process used and how long we actually had to stay off the new floor. My wife had to juggle her work schedule at the last minute because the installer arrived late and he worked much longer during the day that we were told it would take. The job also started one day later than planned as the finisher had to finish another job. The work the finisher did was of high quality but if you choose River City, make sure you get everything detailed in writing on what they are going to do, how long it is going to take, how long will you have to stay off the floor, when they going to start/finish, how long are they going to work each day and then make sure you get what they committed to do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$500

John N.
12/2014
5.0
ceramic tile, hardwood floor
  + 0 more
unknown
Description of Work: Removed carpets from three rooms, installed hardwood, removed vinyl from kitchen and installed tile. They also moved all the furniture. | |It was a great experience. The two men doing the job were very quick, clean and very good at the installation. The job site was cleaned after each day and at the end of the job (3) days everything was cleaned again and left in perfect shape. | |Overall, it was as good a service as could be had. I would use them again without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

teresa C.
05/2014
5.0
hardwood floor
  + -1 more
They did a great job.
Description of Work: I used the services of River City Flooring to install plain hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald F.
01/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
02/2013
5.0
hardwood floor
  + -1 more
Very well done.
Description of Work: Refinished wood oak floors and did an excellent job. Very professionaand and timely and did a very good job of explaining the process and updating us daily on progress. We would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

teresa C.
08/2011
5.0
hardwood floor
  + -1 more
wonderful
Description of Work: installed hardwood in 2 rooms and hallway, removed carpet and disposed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

2201 Plantside Dr, Louisville, KY 40299

http://www.rivercityflooring.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Floor Cleaning and Waxing

FAQ

River City Flooring Inc is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

River City Flooring Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, River City Flooring Inc offers free project estimates.
Yes, River City Flooring Inc offers eco-friendly accreditations.
No, River City Flooring Inc does not offer a senior discount.
No, River City Flooring Inc does not offer emergency services.
Yes, River City Flooring Inc offers warranties.
River City Flooring Inc offers the following services: General and specialized flooring including - carpet, & hardwood installation, refinishing & dust free sanding.
We no longer provide Ceramic Tile services. We do not install products provided by the home owner.

Contact information

2201 Plantside Dr, Louisville, KY 40299

http://www.rivercityflooring.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM