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PREMIUM COMPUTER SOLUTIONS

Computer Repair, Computer Sales, Internet Service

About us

We are a full service computer company and Dell authorized reseller. On-Site Office network support on Microsoft Servers and Exchange email. Wired and Wireless networking and security services. We service all brands of computers including Apple. We provide carry in service at our store location in Hikes Point area or On-Site visits to your business or home within a 30 mile range of Louisville. With over 35 years of experience, we have the expertise to handle just about any problem you may have. Please give us an opportunity to earn your business.

Business highlights

35 years of trusted experience

Services we offer

Premium Computer Solutions is a Dell authorized reseller. Office and home networking with Microsoft networks including Exchange email setup and support. We service all brands of desktop and laptop computers and file servers including Apple laptops. Expert virus removal and recovery of your computer to perfect operation. Complete Software and hardware repair. Data recovery of lost files due to data corruption or accidental deletion. DC jack repair for all brands of laptops.

Services we don't offer

Ink jet printer repair.

Amenities

Senior Discount

10%



Accepted payment methods

Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
1%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-71 of 71 reviews

James P.
11/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Nellene N.
06/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: He cleaned the drives on a desktop and a laptop and installed anti-virus on both. Set up TV for wireless. I will definitely call him for any future computer problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

jennifer M.
05/2015
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

John K.
04/2015
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$259

Jean W.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Swept computer for malware. Went perfectly. Downloaded app I can use on my own for next time. Very professional, knowledgeable, and responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Carl S.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Installed new computer, transfer data, install printer, etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Judith B.
12/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann R.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned out malware and restored software and data. |Performed well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerome W.
12/2014
3.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$89

James A.
09/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: A couple of minor problems He came fixed the problem, made a suggestion, and left.

Rating CategoryRating out of 5
quality
4.0
punctuality
5.0

Yes, I recommend this pro

Tom W.
08/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Got my computer running perfectly and fast! Helped me reconfigure my router for optimal performance. Provided much needed advice and tips on operating system. Money well spent. My highest recommend ation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Andy N.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: They repaired my computer after it stopped working and it has been working great. Very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James G.
07/2014
5.0
computer repair
  + -1 more
Excellent!!!
Description of Work: Fixed my computer so it would print, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155.94

Susan V.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up my computer. Removed several viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Tom B.
06/2014
2.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up my wife's laptop and increased the speed ,but unable or not interested in working on a home security system's software set up. He was a gentleman, however liked to talk a lot on your time. The charge for his extra time, I believe was way overboard. It was a shock!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$225

Response from PREMIUM COMPUTER SOLUTIONS
When I arrived [member name removed] showed me a laptop that had multiple infections, was not able to get on the Internet and the anti virus program was expired. I cleaned all the viruses off, got the laptop back on the Internet, installed a new anti virus, and did a tune-up on it. I informed him that he only pre-paid for one hour of service and he approved me to continue to work on a second computer. This was an old XP desktop that was infected also and I performed the same service on that unit as well. He was billed for the additional hour ($89) and the 3 user anti virus program ($49). He then asked for my assistance on a wireless security camera system he had purchased online somewhere. I hooked it up on his wireless but could not glean enough setup information from the poorly written user guide to get it working for him. I suggested he buy a name brand system that offered tech support and identified several for him on [hyperlink removed]. In my opinion he was not overcharged for my 2 hours and 30 minutes of actual service time on 2 computers and a security system consult... Sorry if petting your dogs and talking about them on your time was inappropriate but I couldn't resist. :)

Jean W.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Removed malware from my laptop - remotely, which made it very easy for me! Was very professional and polite, even when my malware kept kicking him off the remote session. He finally beat it! If I could give John an A+, I would!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Bonnie R.
05/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I filled this out already months ago

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$88

Ann O.
04/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

A. Otayo L.
03/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Assessed, diagnosed, and repaired the loss of computer-printer connectivity to my satisfaction. The agent, Mr. Ballew, was a meticulous technician who carefully performed his duties with precision. I will recommend the company, definitely, to all those that need computer repair house-calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith L.
01/2014
5.0
computer repair
  + -1 more
Same day service was excellent |
Description of Work: Installed power button on dell laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Al & J.R. B.
01/2014
5.0
computer repair
  + -1 more
Very satisfied.
Description of Work: I purchased an hour of repair service time through Angie's list from PCS and just needed a tune-up..or so I thought. John Archer, the owner, showed up to my house on time and soon discovered more serious problems. He took the laptop back to his shop and wound up doing what I term a complete clean and scrub. I picked up the computer less than 48 hours later working better than ever. I am very satisfied with the service and would use this company again for any other computer issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2
    • 3(current)

Contact information

3951 1/2 TAYLORSVILLE RD, Louisville, KY 40220

http://premiumpcs.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Internet Service

FAQ

PREMIUM COMPUTER SOLUTIONS is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

PREMIUM COMPUTER SOLUTIONS accepts the following forms of payment: Discover,MasterCard,PayPal,Visa
No, PREMIUM COMPUTER SOLUTIONS does not offer free project estimates.
Yes, PREMIUM COMPUTER SOLUTIONS offers eco-friendly accreditations.
No, PREMIUM COMPUTER SOLUTIONS does not offer a senior discount.
No, PREMIUM COMPUTER SOLUTIONS does not offer emergency services.
No, PREMIUM COMPUTER SOLUTIONS does not offer warranties.
PREMIUM COMPUTER SOLUTIONS offers the following services: Premium Computer Solutions is a Dell authorized reseller. Office and home networking with Microsoft networks including Exchange email setup and support. We service all brands of desktop and laptop computers and file servers including Apple laptops. Expert virus removal and recovery of your computer to perfect operation. Complete Software and hardware repair. Data recovery of lost files due to data corruption or accidental deletion. DC jack repair for all brands of laptops.
Ink jet printer repair.

Contact information

3951 1/2 TAYLORSVILLE RD, Louisville, KY 40220

http://premiumpcs.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed