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Precision Garage Door

Garage Doors, Doors

About us

Precision Garage Doors of Louisville Garage Door Repair, New Garage Doors & Openers Serving The Louisville Metropolitan and surrounding areas Including Southern Indiana Precision Garage Doors has been providing expert garage door repair in Kentuckiana since 2005. We Fix Doors Right!™ We value your time— When you call Precision, your call will be answered by a live operator and we will schedule your appointment at a time that is convenient for you. We provide 2-Hour garage door repair service and are available when you need us. 24 hours/day 7 days/week. Please give us a call and schedule your appointment now. Learn more about our: 2-Hour Garage Door Repair Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Garage Door Openers, Garage Door- Repair, Service, & Installation.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-333 of 333 reviews

Keith K.
03/2016
4.0
garage doors
  + -1 more
I ended up getting a whole new door and everything so I guess it worked out alright. It’s strictly price matter so I don’t think there’s anything that they could do. The workers are fine.
Description of Work: I purchased a Big Deal coupon from them. They first checked the opener and that by itself that wasn’t enough. The door needed to be replaced along with the keypad. They replaced the door and keypad for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,345

HUBERT G.
03/2016
3.0
garage doors
  + -1 more
I guess they did what they said they were going to do. They were here, gone, and I didn't speak much with them. They put their stickers all over my garage. They did get garage door hinges going great, but they didn't do much to the power door. The gizmo that brings the door up and down, they did not oil that at all. I ended up buying a can of my own stuff at the store, spraying it, and it started working better. It ran smooth again. I'm not going to have them out here again, and they did come right out. They were out within the hour. The door still had a jerk to it, and they didn't fix the part that makes the door go up and down, that was a disappointment.
Description of Work: Precision Garage Door did a garage door tune-up. It was a Big Deal purchase.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Mary R.
02/2016
5.0
garage doors
  + -1 more
I purchased the Precision Garage Door Tune-up Deal. I had not used either garage door for a couple years and knew that additional work needed to be done, but figured that I would get an estimate while he completed the tune-up. Turns out Brett did such a great job explaining what needed to be done that we asked him to complete the required maintenance on one door and provide us with a new motor for the other. He had everything completed within a couple of hours. The new motor is extremely quiet, 2 great new keypads and remotes, and a great product warranty. I am extremely satisfied.
Description of Work: Tune-up and repair on one door and motor replacement on the other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Casey D.
02/2016
5.0
garage doors
  + -1 more
It was good. I was happy with their service.
Description of Work: They worked on the garage door opener and gave me an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

cheryl R.
02/2016
5.0
garage doors
  + -1 more
They were excellent. I didn't have any problems at all.
Description of Work: I purchased a deal for a tune up and ended up just getting a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lana I.
01/2016
5.0
garage doors
  + -1 more
He provided the service that I purchased, plus a couple of other things that I needed to have done. It was a good experience & I would use them again.
Description of Work: Put in a keypad & also moved my garage button to the other side of the garage. Also patched up a weak spot on my wooden garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

Todd G.
01/2016
5.0
garage doors
  + -1 more
This was an Angie's List special deal, and it turned out to be a great value. The equipment provided was good quality, the professionalism of the installer was top notch, and the job got done quickly and as advertised. I was impressed and would recommend this company without reservation.
Description of Work: Replaced the garage door opener and tuned-up the garage door tracks, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John F.
12/2015
5.0
garage doors
  + -1 more
The tech arrived late but within his window of time due to problems with his truck. He replaced the malfunctioning keypad and checked it out, allowed me to enter an access code, rechecked door function, checked and lubed the moving parts and the spring, and recommended that I replace the rollers at some time because they're getting worn (after all these years!) and will increase friction and hinder ease of opening. The whole experience went well and was done quickly - no problems at all.
Description of Work: Installed new keypad for existing garage door, which is over 20 years old, and did routine maintenance including checking moving parts and relubing moving ports.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Vaclav V.
12/2015
5.0
garage doors
  + -1 more
Came on time for an estimate, which was much better than from other company. The door was ordered, came as promised and the next day the company arrived and changed the door. They were fast and professional. Great value.
Description of Work: Exchanged old garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Jyoti H.
12/2015
5.0
garage doors
  + -1 more
Efficient, timely and professional.
Description of Work: Fix garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

J Y.
11/2015
5.0
garage doors
  + -1 more
Very professional and knowledgeable. I trust the advice
Description of Work: replaced rollers, replaced key pad, gave recommendations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carl L.
10/2015
5.0
garage doors
  + -1 more
All went well, he arrived on time, was the technician they had said they would be sending out. Love the product
Description of Work: Angieslist special garage door opener and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Anthony E.
10/2015
2.0
doors, garage doors
  + 0 more
The technician was prompt and knowledgeable and friendly. Unfortunately the woman that called us to schecule the appointment was not as knowledgeable. She asked what size the garage door was and what the rollers were made of but did not ask what the door was made of (fiberglass) or how old it might be (ancient) . If she had asked I would've known that he would be unable to provide the service. The newer more quiet rollers were too big to fit in the tracks, so he oiled the chain and rollers and apologized.
Description of Work: The provider came at the scheduled date and time but was unable to provide the service that we anticipated. He oiled all moving parts but could not replace our rollers or give us a keyless entry

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door
There is a very small percentage of doors out there (less than 1%) that do not take standard rollers. It is very hard to know ahead of time if any particular door is going to have these style rollers. I apologize we were not able to do the job for you, but you are definitely entitled to a refund since we were not able to perform the service on your door. I will follow up with you to help make sure you receive that refund.

Gerald W C.
09/2015
5.0
doors, garage doors
  + 0 more
Everything went fine and I was pleased. I would use these people again.
Description of Work: Replaced rollers and adjusted door. This was a special that I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jonathan K.
09/2015
1.0
garage doors
  + -1 more
notihng. I did not receive any service because manager didn't want to take the time to figure out the job.
Description of Work: I ordered an estimate to be done yesterday. Serviceman arrived 20 minutes late while taking me away from work. I live in an older home and my garage door was smaller than standard 7.5x8 instead of 8x7. Serviceman told me was sure how to estimate then called his manager. He came back to tell that because this was no a standard door his manager did not want to take the time figure out how to install it because he had many other jobs with standard doors.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Precision Garage Door
I apologize for wasting your time with the estimate. It is extremely rare we ever walk away from a door like that, but I would rather be honest with you instead of trying to do an install that might not work right. It is not that I did not want to take the time to figure the job out, but to do the job correctly there was a lot of work that needed to be done inside to frame the opening out and we try not to get too deep into that because we are not contractors or carpenters. Also, I would not feel comfortable installing a new door in the same way the existing one was because it would not be done right. Again sorry for wasting your time with the estimate.

Sandra M.
09/2015
5.0
doors, garage doors
  + 0 more
It went very smoothly and he done everything I asked. Quick response and good service.
Description of Work: Repair Garage door and added new springs and new door opener remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bill O.
08/2015
3.0
garage doors
  + -1 more
This was for a rental property and the renters have not called to complain about anything. They put a spring on and adjusted it.
Description of Work: I used a Big Deal with Precision Garage Door.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$299

Valerie H.
08/2015
5.0
garage doors
  + -1 more
The two year old ones installed when the house was built 2 years ago were unacceptably noisy. Expected they would need replaced for me to be satisfied and I was correct. The service provider had replacement motors on his truck that day. The brand he had on his truck wasn't a name I was familiar with but he told me he could order the name brand I wanted. Gave me information on the motors he had with him. Great sounding product, slightly cheaper, and great warranty. I went with the ones he had. He installed them on the spot and in less than 2 hours I had the most quiet garage doors I have EVER heard. Still thrilled almost 4 months later. Have been known to put them up and down unnecessarily just to marvel at the quiet.
Description of Work: Replaced two garage door motors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Norman E.
08/2015
4.0
garage doors
  + -1 more
I called Precision Door regarding their coupon offerings and decided that the PDS would be a good choice. I explained that my current garage door opener that I have had for 17 years had pulled away from the wall. They came out that day and installed the garage door opener. They were professional in installing the opener and in explaining the operation. When it came to programming the homelink in my car, the installer pushed too h****** the small plastic button and broke it off, then blamed me for breaking it .It appeared that he did not want to take responsibility for breaking it. I was not pleased. We then programmed the homelink on a separate button. The price was the $345 quoted in the coupon, but was actually $488 minus $143 to get the $345 price-not the $769 value identified in the coupon. It was still a good price for what I received with a belt driven device which is good and quiet. $25 was charged for installing the 2x4 pad needed to install the railing, since the previous pad had been ripped from the wall.
Description of Work: Installed PDS 800 garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Christopher B.
07/2015
5.0
garage doors
  + -1 more
We lost several electrical items due to a surge from a thunderstorm including our two garage door openers. We called precision and they came out the same day and diagnosed the problem. Both motherboards had been damaged. Therefore they offered us an estimate to replace the motherboards as well as the cost to replace the openers with belt driven ones. Since our openers were over 10 years old, and the new ones carried a warranty on the belts and motors, we went with the replacements. The new openers are much more efficient and quiet than what we had previously. In addition, everyone that we interacted with from Precision were both courteous and prompt. They were very empathetic to our situation and I would definitely use them again.
Description of Work: Replaced two garage door openers with belt driven openers and lubricated all parts of the garage door assembly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$948

Response from Precision Garage Door
Thanks so much for your business and for the kind words. We try very hard to make all of our customers happy and we love hearing about your experience. Thank you! Steve

Daniel K.
07/2015
5.0
garage doors
  + -1 more
I called Precision on Sunday when my garage door refused to open. Precision advertised that it provided service every day of the week and so we scheduled a repair technician for Sunday afternoon with a 400 to 600 PM window. I was pleased to hear from the technician that he had finished early on the call before mine and could come to my house even earlier than planned. As it turned out our door spring was broken--so we needed to replace that but not the opener itself. The technician replaced the spring and upgraded the rollers after explaining all the potential work to me and getting my approval. He got everything fixed in short order and we got our garage door back operating properly again.
Description of Work: repaired malfunctioning garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

William P.
07/2015
5.0
garage doors
  + -1 more
It went great! he was prompt and called before hecame. I was very pleased with what he did.
Description of Work: $99 Garage Door Tune-Up and Keyless Entry Pad or Quiet Roller Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Suzanne G.
07/2015
5.0
garage doors
  + -1 more
Our technician was Brett Schultheis from Precision Garage Door. He was on time, very pleasant and easy to work with. He completed the job in less than 3 hours. One spring had broken and the opener was the original one when we bought the house. Brett took the time to completely explained our options, as I thought a new opener that I purchased on Angie's List would fix the problem. After he explained the spring was the problem and could have been fixed with just new springs, we chose to have the entire system replaced. We were extremely pleased at the quickness and efficiency of the unit. It is so quiet you can hardly tell it is raising or lowering. I would highly recommend this unit and this company.
Description of Work: Replacement of entire garage door opener with a PDS 800, new rollers, springs and coils.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Vaclav V.
07/2015
5.0
doors, garage doors
  + 0 more
Got the appointment for the next day. Got the email confirmation in minutes. They arrived on time, explained the situation and the solution. Work fast and fully explained what they are doing and why. Fully professional service. The invoice arrived by email extremely fast.
Description of Work: Fixed the door which did not close and serviced too other garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Patrick E.
07/2015
5.0
garage doors
  + -1 more
Zack solved all the problems and gave me the convenience I wanted in my garage entry.
Description of Work: Installed entry keypad, two remote openers, two receivers, maintenance on both doors to good working order. He had to work with 35 yr old equipment but he got it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from Precision Garage Door
Thanks for your feedback, we really appreciate it. I'm glad we were able to help you out with your problem, and happy to hear Zach did a good job for you. -Steve Van Dam

Contact information

4213 Produce Rd, Louisville, KY 40218

http://garagedoorslouisvilleky.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
No, Precision Garage Door does not offer a senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Openers, Garage Door- Repair, Service, & Installation.

Contact information

4213 Produce Rd, Louisville, KY 40218

http://garagedoorslouisvilleky.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM