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Precision Garage Door

Garage Doors, Doors

About us

Precision Garage Doors of Louisville Garage Door Repair, New Garage Doors & Openers Serving The Louisville Metropolitan and surrounding areas Including Southern Indiana Precision Garage Doors has been providing expert garage door repair in Kentuckiana since 2005. We Fix Doors Right!™ We value your time— When you call Precision, your call will be answered by a live operator and we will schedule your appointment at a time that is convenient for you. We provide 2-Hour garage door repair service and are available when you need us. 24 hours/day 7 days/week. Please give us a call and schedule your appointment now. Learn more about our: 2-Hour Garage Door Repair Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Garage Door Openers, Garage Door- Repair, Service, & Installation.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-333 of 333 reviews

JAMES C.
10/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Elaine O.
10/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door opener. Did a fantastic job. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

monica P.
10/2015
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: Checked door, oiled, installed a support bar, added an outdoor keypad

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Magdalena C.
10/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Very professional, |Completed job and clean up the area. Well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark C.
10/2015
1.0
garage doors
  + -1 more
unknown
Description of Work: We made arrangements for them to come out on 10/15/15. 1 hour before they were to show up, they called me and and asked if we could reschedule, I said that was okay.So we reschedule for 10/16/15. They came out on 10/16/15, they did not have the needed parts to do the work and then told me that the job was going to be $200 to $300 more than what I paid for my Angie's List Big Deal. I have requested to cancel and refund my Angie's List Big Deal purchase.
Rating CategoryRating out of 5

Response from Precision Garage Door
I'm sorry we were not able to get the job done for you. The Big Deal you purchased was for a standard residential garage door opener replacement and but the door you have is much larger than standard and needed quite a bit of extra work. There is some notes on the Big Deal that says it is for a standard system but I will see what I can do to make it more clear to avoid situations like this. I do understand the frustration and I apologize for the misunderstanding.

Kennethia G.
10/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: I'm very pleased with the Angie's Special for the $99 Garage Door Tune-Up and Quiet Roller Replacement service from Precision Garage Door. Brent was very pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennifer O.
10/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Rosanne D.
10/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: date of service 10/01/2013 cost of service $500.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard D.
10/2015
4.0
garage doors
  + -1 more
unknown
Description of Work: Successfully got garage door opener working.....

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$168

Scott R.
10/2015
5.0
garage doors
  + -1 more
Very well.
Description of Work: serviced garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Greg C.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Excellent service and customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sara J.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Tech came, listened to my door, saw the issues we were having and determined we the issue was not w/ our motor, but needed bearings replaced on the door instead.
Rating CategoryRating out of 5
Yes, I recommend this pro

Colleen S.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: installed garage door. Very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brian R.
08/2015
5.0
garage doors
  + -1 more
Overall good experience
Description of Work: Very professional, The Opener needed new gears, they had the part with them and the repairs were made in about an hr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jane M.
08/2015
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: Repaired door that wouldn't close all the way.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

terry R.
08/2015
4.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jim D.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Jason with Precision Door called to let me know he was on the way, he was very good at diagnose my problem, and made a recommendation that I was happy with. Great service, good price and very nice guy.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy C.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed two new garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sarah B.
07/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Roger L.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: change rollers on garage door and perform tune inspection.was on time and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gary C.
07/2015
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: Precision has replaced everything but the door itself over the last couple of years. Obviously I have confidence in them because I keep using them. When they put in the new motor I had problems syncing with my car and they came out immediately and fixed it for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Roy S.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy R.
06/2015
2.0
garage doors
  + -1 more
unknown
Description of Work: Third time this garage door broke in 1.5 years. Outside of warranty period and they offered to fix for 800 and give a lifetime warranty. Complained and they dropped the price to 500. They told me they would send the warranty by mail and several months later still no warranty.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Response from Precision Garage Door
I apologize for not getting a paper copy of your invoice and warranty info out to you. We will send it out right away. I tried to reach out to you by phone a few days ago because I would really like to address any problems, and make sure you are satisfied with our service. I do acknowledge there were some issues after your install and there's no excuse for that. The truth is we try very hard to do a perfect job every time, but there will always be a very small percentage of jobs that cause issues for any company, in any trade, whether it be from unforeseen conditions, human error, etc. I feel we were fair in our service, though. The first time it malfunctioned was about 1 1/2 years after install, which is outside of the standard 1 year warranty, but we did fix it a no cost since the technician thought it could have been an issue with the original install. The most recent time it broke was about 2 1/2 years after the install. My technician did offer a lifetime warranty parts package at our normal price of $588 which would be a permanent fix, but called me when he found out the door was relatively new and we took it down to $388. I thought that was fair considering it was only $89 more than we charge for a lifetime warranty parts upgrade on a brand new door. I do not like leaving any customer unsatisfied ,though, so please contact me at your earliest convenience and we can talk about your experience and work something out. Thanks for your feedback... I hope to hear from you soon! Sincerely, Steve Van Dam

William H.
06/2015
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: t/s old door opener could not repair in timely fashion due to parts needing to be ordered, installed new opener. Technician was professional and wanted to get our door working as quick as he could pricing of new opener a little higher than we wanted but the warranty is a plus

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

nripjeet R.
06/2015
4.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4213 Produce Rd, Louisville, KY 40218

http://garagedoorslouisvilleky.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
No, Precision Garage Door does not offer a senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Openers, Garage Door- Repair, Service, & Installation.

Contact information

4213 Produce Rd, Louisville, KY 40218

http://garagedoorslouisvilleky.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM