NCM, Inc.

JB was the kind of professional one wants in their home! Courteous, respectful, good eye contact, very smart! He gave me some excellent advice... and helped me set up a plan to make my 100 year old home safe!

NCM contacted me within 2 days of my submission on HomeAdvisor, and scheduled time for service call. They were apparently running behind schedule and I had to contact them to check. Mike arrived based on new time, completed assessment and scheduled return the next day. He fixed what he’d diagnosed as problem causing water to run behind kitchen sink into the basement. Before he left we checked basement again and found problem not as bad but still present ... he quickly saw the rusted bottom of pipe from kitchen connected to PVC pipe running down the wall. He got the right tools, cut the PVC pipe, moved it up to cover the rusted out metal pipe coming from kitchen and attached a hose clamp over the gap where he cut and over the connection between PVC pipe and metal pipe. No more leaks!! I can use my kitchen sink again (yay!) and the price was reasonable for the work that ended up needing to be done. There’s a 5% fee added to use credit card ... I didn’t get cash to cover it. Would’ve been good to know ahead of time instead of being stuck with the only option of accepting the fee (I don’t write checks any more).

job well done, he came in and the job was done in 15 mins, the contractor was prompt and equipped. I am very much satisfied my experience.

very reasonably priced. Excellent work. Friendly and professional.

The plumber was very nice. He fixed the problem however the price a bit higher than expected. All in all, job well done.

Mark was very efficient and provided education on problem identification.

John came on time, was super professional and very friendly. Gave lots of great advice on my system and other homeowner tips.

Came out on days notice to fix plumbing issue. Was there when he said he would be. Mike was great & a veteran. Was helpful & quick to solve the problem!

honest and informative

No follow up and did not fix my issue

Responded very quickly and did a quality job.

worker was prompt, polite, and an efficient worker. He explained what was wrong and what he would be doing. The cost of the work was very reasonable. Worker replaced electrical switches in the kitchen.

Basically, I had a clogged drain and was charged $324 2 hrs plus initial visit. $140 hr. He had to go to the van several times to get the right snake and simple tools to undo the plastic trap. Started with a 25 ft and thought I will have to break up the finished basement to replace pipes, then I told him to do a longer snake (50 ft) and that cleared the clog.

did great

When he was turning the furnace off and on to replace the thermostat, he saw a problem with the water heater. He discussed it with me and fixed the problem to prevent a power surge that would ruin the unit.

Mike arrived within scheduled appointment time and gave a courtesy call before arriving. Work was done in a professional manner and rate was very reasonable.

Mike explained the problem with the existing sump pump, the features of the new pump and completed the work in less than an hour.

explained the problem, worked diligently to resolve it

Mike was awesome! Arrived early with permission, worked quickly, and did a great job.

Tech worked hard to find a replacement motor for an obsolete furnace fan motor.

Mike came and assessed my problem and had my back up and running in minutes. Very nice and professional. I found a company I can trust.

Good, knowledgable serviceman. 5 star rating.

He was nice, clean and quick.

Seth worked quickly and efficiently till the job was done. Past 5:00 = 7:20

Great job on an unusual task.