NCM, Inc.

well, appliance repair, water heater installer,

About us

Here at NCM, Inc., we sustain our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade, and will always keep you educated on your particular task or project.

Business highlights

42 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.2315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.8
responsiveness
4.4
Showing 51-75 of 315 reviews

sylvester s.
11/2019
5.0
Grif did a good job

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Ron A.
11/2019
5.0
On time, professional service and friendly. Reasonable pricing. Would recommend highly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacy P.
09/2019
1.5
no comment provided

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
4.0


Rita S.
09/2019
5.0
Very knowledgeable and honest

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jennifer L.
09/2019
5.0
Very friendly, prompt, knowledgeable and helpful!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael G.
08/2019
4.0
Tech was friendly easy spoken professional. Offered optional installations. Worked quickly and efficiently.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$200

Tammy A.
08/2019
5.0
They did a great job problem solving my electrical issue. Very friendly staff and excellent customer service!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kim M.
08/2019
3.5
Very punctual and courteous, but pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
08/2019
5.0
We purchased a new gas RUUD water heater from them after our 25 year old water heater decided to give up the ghost. They were able to work around my schedule and arrived on time. We had used NCM before so we know their work is good. Mike came out and installed our water heater with a helper and had it hooked up and going within 2 hours. They were both very friendly to my 3 year old and explained what they were doing to him as if he were an adult (he's very curious). The price was reasonable and we got a better unit for our money than others were offering. We couldn't be happier with the service or the water heater. Will definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shirley S.
07/2019
5.0
I plan on hiring them again soon. They did a great job and explained everything to me in language that could understand. They were kind of expensive but it wouldnâ t have cost so much if I had the work done properly in the first place.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$620

Pamela M.
07/2019
5.0
I think that 240:00 was very high to cap a pipe.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0


Karen W.
07/2019
5.0
Responded to me when no one else did. Came the same day and fixed the problem within an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$369

Susan G.
07/2019
4.0
They were great. Repaired what needed to be repaired without insisting on me buying a new system.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Jo M.
06/2019
5.0
Great service - nice guy - and a lot less $ than I was quoted by another

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Mark N.
06/2019
1.0
493 to add a booster to the compressor capacitor. I will let you come to the conclusion of whether this was over priced. 120 per hour for the service.

Rating CategoryRating out of 5
quality
3.5
value
1.5
responsiveness
3.5

$493

leslie c.
06/2019
5.0
Trustworthy company and would use again for other home needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claude R.
06/2019
5.0
Very nice on phone. The service tech was very personable and professional and on time. the cost was pretty high, change out a shower valve $457.00 service charge plus labor $389.00 of the $457.00 Most of that was travel time going after the part. Actual job took 15 minutes. If tech did not go for part not on truck it would have been half that amount. I have used Home Advisor before, roof repair and that was $400.00 more than other estimates after the fact. Do you see a pattern starting to form?

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0

Yes, I recommend this pro
$457

RAYYAN A.
05/2019
3.0
I don?t recommend the Ncm. The technician arrived asked to sign a paper without telling what?s about. He processed the job and get the job done with no telling what the cost would be !! Once he get done he would shock you with overpriced bill. He claimed he put 2 lb of freon! But I didn?t see the gage reading before and after. All in all, don?t do business with NCM.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
3.0


DAVID W.
05/2019
5.0
Besides removing a toilet, checking the condition of the floor flange and plugging the opening to the waste line, the service guy gave me a great suggestion for another aspect of my home-improvement project.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$185

Linda L.
05/2019
5.0
Came in was not sure what problem but narrowed it down to a couple of things. Broke project into parts suggest 1,2,3 etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Selby B.
05/2019
5.0
First time I needed a plumber since living here so I have no one to compare them too.... But I was very satisfied with the work they did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Beth C.
05/2019
4.0
After a rocky start everything was made right.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Denise S.
04/2019
1.5
I don t feel like he cleaned the part of the fireplace that needed cleaned

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
3.0


Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM

Service Categories

well,
appliance repair,
water heater installer,
heating & cooling contractor

FAQ

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 8:00 AM - 10:00 PM

NCM, Inc. accepts the following forms of payment: CreditCard
Yes, NCM, Inc. offers free project estimates.
No, NCM, Inc. does not offer eco-friendly accreditations.
No, NCM, Inc. does not offer a senior discount.
No, NCM, Inc. does not offer emergency services.
Yes, NCM, Inc. offers warranties.

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM