NCM, Inc.

well, appliance repair, water heater installer,

About us

Here at NCM, Inc., we sustain our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade, and will always keep you educated on your particular task or project.

Business highlights

42 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.2315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.8
responsiveness
4.4
Showing 26-50 of 315 reviews

Michael C.
09/2020
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon C.
09/2020
5.0
Great service, very friendly and prompt. Took the time to explain every step of the process to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Jessica N.
08/2020
5.0
Prompt, friendly, and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Bob B.
08/2020
5.0
Professional, friendly and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian A.
07/2020
5.0
I had more than one service done with this company and happy with the service and the equipment that was sold to me on each occasion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sydney S.
07/2020
5.0
The employees here were super friendly and helpful. i have nothing bad to say about this entire experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sofia B.
07/2020
5.0
Everyone was very professional and friendly. Compared to other places I ve hired for similar jobs, the cost and quality of work done by NCM is unbeatable. Will continue to hire them for all of my needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wyatt H.
07/2020
5.0
I had New Circle our to repair a capacitor in my outside unit last week. The customer service was wonderful, and they even inspected other features of my furnace and plumbing after finishing the repair. Excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Haylee W.
07/2020
5.0
I am extremely pleased with the work done. They came on time and got the job done in a timely manner. Compared to other businesses, the price was great! I plan to hire again if there are any other problems in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amber F.
07/2020
5.0
installation was very affordable. Had it done very quickly and everything went very smooth. These guys rock

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel H.
07/2020
0.5
They were awful!!! Didn t know what the my were doing, milked the clock and didn t even complete what I needed. Just terrible!!! Please exclude them from home advisor

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Jimmie M.
06/2020
5.0
It was good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles G.
05/2020
5.0
Mike was very knowledgeable and noticed additional plumbing and minor electrical work that needed to be done. The only disappointment was I had to have them perform work over a 3-day period and was charged $90 for the truck visit each day.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$1,100

Tiffany G.
05/2020
0.5
Charged a 5% cc convenience fee without telling me. If I had known, I would have paid by check. Bill was almost double quote. Probably triple what I would have paid anyone else and he did not fix or attempt to fix main issue we called for as he didn't know what it was. We heard him grunting and cussing the whole job.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
0.5

$1,212

Richard K.
03/2020
2.0
Overpriced

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0


Justin s.
03/2020
1.0
There was zero transparency. The guy installed two light switches then charged me close to $600. There were a few ridiculous fees and an outrageously overpriced parts section for TWO electrical outlet. There was a laughable service call fee of $100 even though home advisor paired me with these clowns. If I would ve known about that BS charge, I would went with one of the other 20 companies that were blowing me up. Stay away from these clowns. It s not worth it. Literally.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
2.5


Sara S.
02/2020
5.0
NCM came the next day after I called, were extremely knowledgeable, did great work, were pleasant and professional, and I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

William L.
01/2020
5.0
they did excellent work and were right on the estimate

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,500

Kathy J.
01/2020
5.0
They are prompt, polite, knowledgeable and can take care of all kinds of issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sara A.
12/2019
5.0
Responded right away. Saved the day for one of my clients who could not find a chimney person to help her. Very grateful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Grace W.
12/2019
5.0
Efficient and polite. He left things as clean as he found them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$164

Lee L.
12/2019
4.0
The work was done correctly, but the pricing was a little squishy. We were given a maximum estimate based on the time to do the job. When the job took considerably less time, we were still billed the maximum estimate.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Kevin C.
11/2019
5.0
Grif called ahead and arrived within the given time frame. Courteous and professional service. Identified problem and gave breakdown of cost to repair. Plan to use them for any future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM

Service Categories

well,
appliance repair,
water heater installer,
heating & cooling contractor

FAQ

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 8:00 AM - 10:00 PM

NCM, Inc. accepts the following forms of payment: CreditCard
Yes, NCM, Inc. offers free project estimates.
No, NCM, Inc. does not offer eco-friendly accreditations.
No, NCM, Inc. does not offer a senior discount.
No, NCM, Inc. does not offer emergency services.
Yes, NCM, Inc. offers warranties.

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM