NCM, Inc.

well, appliance repair, water heater installer,

About us

Here at NCM, Inc., we sustain our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade, and will always keep you educated on your particular task or project.

Business highlights

42 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.2315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.8
responsiveness
4.4
Showing 201-225 of 315 reviews

Kristen W.
03/2016
3.0
I was quoted 150-300 to install a fan and replace a switch in a closet. I was charged $359. Not a fun surprise.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0


Beverly E.
03/2016
5.0
Very quick response. Met me at my house within an hour of calling. Very courteous and knowledgeable, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James E M.
03/2016
5.0
Quick response, replaced my disposal in about 30 minutes. Tech was pleasant and professional.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Ed H.
01/2016
5.0
The service tech was on time, diagnosed the problem quicker than I expected, fixed it, helped on another problem, and was personable and not condescending. Very pleased with total experience, he did a good job, quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia G.
01/2016
4.5
Repairs were completed in under 2 hours, thank goodness. I thought they were a bit pricey, but we didn't have a chance to compare prices. Technician was pleasant and professional.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Carl W.
12/2015
4.5
Great service. Kept us informed on what was being checked for the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robin L.
12/2015
5.0
Noting

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0

Yes, I recommend this pro

Robert H.
12/2015
5.0
NCM did several small plumbing repairs, and a major cistern pump replacement; all to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bill H.
12/2015
5.0
Excellent response, the electrician shared his complete work plan plus additional technical info, very informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

patricia g.
11/2015
5.0
friendly, professional and fair price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa M.
11/2015
4.5
The plumber who did the work was professional and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0


David B.
11/2015
5.0
Arrived on time and completed the job quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Felix K.
10/2015
3.5
Quick turn around from intiital call to getting someone sent out for a non-emergency project. Their customer center called me a head of time to let me know and electrician would be arriving in 30-45 mins. The Electrician sent out was great, knowledgable, courteous and showed my interestest were important to him. The work done was good quality from what I can tell. If I was just reviewing the electrician I would give 4-5 stars... I do find the pricing to be too high for the amount of work done. And yes I was aware of the pricing scheme ahead of time. Still for setting an outlet and helping connect the electrical on a new appliance, $350 is quite steep.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
5.0


Lanny W.
10/2015
4.0
Service contact center contacted me promptly and we had electrican out to do our installation within one day

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Joe H.
10/2015
5.0
We just needed our system cleaned and checked but we still got next day service. The tech answered all our questions and then some. This company was very easy to deal with and we will keep their number handy for future needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

David W.
10/2015
5.0
Rob, of NCM, was very prompt and efficient. He correctly diagnosed the problem, went and got the part he needed and completed the repair in a matter of a couple of hours! I recommend this company wholeheartedly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael F.
09/2015
5.0
Arrived on time. Very knowledgeable and professional. Excellent quality of workmanship. Will hire them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan S.
09/2015
5.0
Paul was great! He disconnected an old security system. I had him come back 2 days later to fix my ice maker, toilet and a leak under a sink. He was polite knowledgeable and professional. I will definitely use NCM again and recommend to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM

Service Categories

well,
appliance repair,
water heater installer,
heating & cooling contractor

FAQ

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 8:00 AM - 10:00 PM

NCM, Inc. accepts the following forms of payment: CreditCard
Yes, NCM, Inc. offers free project estimates.
No, NCM, Inc. does not offer eco-friendly accreditations.
No, NCM, Inc. does not offer a senior discount.
No, NCM, Inc. does not offer emergency services.
Yes, NCM, Inc. offers warranties.

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM