NCM, Inc.

well, appliance repair, water heater installer,

About us

Here at NCM, Inc., we sustain our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade, and will always keep you educated on your particular task or project.

Business highlights

42 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.2315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.8
responsiveness
4.4
Showing 176-200 of 315 reviews

Mary P.
07/2016
5.0
Shawn and John were very kind and very professional. They did the job fast. Also, they were very patient with me, by explaining in terms I understood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah S.
06/2016
5.0
Went above and beyond in doing some small projects I needed done in addition to fixing my a/c. Was only company I called that would come the very next day. I have health problems and 90 degree weather is very hard for me. They came right away. Others were 4-5 days before they could come. Very professional, courteous and helpful. Spent the whole afternoon fixing want I needed done and didn't charge me an arm and a leg. Was very reasonable on their costs. Can't recommend this company enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christeena G.
06/2016
2.5
Showed up late - after the two hour window- which I was ok with, although a phone call would have great so my guy could have done something else. Took an hour and half to change THREE outlets to GFCI. We already had the plate covers removed, power off, new outlets provided and package opened and ready to go. Should have only taken 30 minutes tops - and that's being extremely generous- would have done it ourselves, but we needed a licensed electrician. We had an air conditioner being completely removed/installed (2 guys working) during the same time these outlets were being changed. The A/C guys finished their entire visit faster than these three outlets.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
3.5


Valerie F.
06/2016
4.5
I really appreciate the technician, Josh. He was friendly and walked me through the A/C service. It was refreshing to have an honest and reliable technician work at my house.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Joe R.
06/2016
5.0
No

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ravi G.
05/2016
4.0
eth

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Dan B.
05/2016
3.0
$95 for 10 minutes work seems high.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.0


Steve S.
05/2016
1.0
Do NOT use this company. I hired them once to install bath lights and ceiling fan. It was a disaster. But I thought that was a fluke because of the positive ratings. The second job was even simpler. Install a light switch on a shared circuit. The technician NEVER showed. I called Jason several times inquiring about the delay. Every time he said the technician would get there right away. 3 HOURS PASSED! He finally admitted that ALL of his technicians were busy on other jobs. he said he would send someone later that night. No one ever came. If you like being lied to, hire this company. Otherwise take a pass.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


John K.
05/2016
5.0
did a great job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Edgar P.
05/2016
5.0
On time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Mike N.
05/2016
4.0
No complaints with the service, just seemed a little high on price.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Dale B.
04/2016
4.5
Arrived on schedule. Provided good explanation of issues, reasoning for necessary service and follow-up communication.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Brian C.
04/2016
4.5
They came the next day and did it correctly. More expensive than others but you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Cheryl W.
04/2016
5.0
Got the job done quickly and very cleanly. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Sherrie C.
04/2016
5.0
I couldn't have asked for better service! Mr. Mike was focused on fixing my tub faucet so that it would not cause anymore problems. Job well done!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda M.
03/2016
5.0
Very friendly and price were reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM

Service Categories

well,
appliance repair,
water heater installer,
heating & cooling contractor

FAQ

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 8:00 AM - 10:00 PM

NCM, Inc. accepts the following forms of payment: CreditCard
Yes, NCM, Inc. offers free project estimates.
No, NCM, Inc. does not offer eco-friendly accreditations.
No, NCM, Inc. does not offer a senior discount.
No, NCM, Inc. does not offer emergency services.
Yes, NCM, Inc. offers warranties.

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM