NCM, Inc.

well, appliance repair, water heater installer,

About us

Here at NCM, Inc., we sustain our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade, and will always keep you educated on your particular task or project.

Business highlights

42 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.2315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.8
responsiveness
4.4
Showing 126-150 of 315 reviews

Susan N.
07/2018
5.0
Quality installation of new faucet and reinstall of disposer in new sink. Excellent workmanship, had to rearrange the plumbing to match the new sink and did a good job, on time and on cost estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Mary S.
07/2018
5.0
Fast and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CJ A.
07/2018
2.0
The gentleman spent as much time trying to up-sell me on other work as he did repairing my problem.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
2.5

$372

floyd b.
06/2018
3.0
The charge for doing one toilet was higher than I had for two toilets done before by another company. Cost a little high for me and the workman left the trash of old equipment in our bathroom wastebasket without asking if we would prefer it to be deposited somewhere else.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0


Jason S.
06/2018
5.0
The whole experience was very positive. I had a list for 5 different items, and the gentleman that arrived went through the whole list and explained that a couple of them would be better solved by me handling personally, saving me money. I would absolutely call them with any issues again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan G.
06/2018
5.0
Very courteous and friendly. Our electrician was Shawn and he was very professional and an expert in his field. I would highly recommend him and his company for all of your electrical needs. They provide many other services but we needed an electrician and he was top notch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wolfgang K.
06/2018
5.0
very thorough and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Orin D.
06/2018
5.0
Great...very professional and more importantly...honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda B.
06/2018
4.5
Arrived on time, polite, did the job, cleaned up.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$299

Ruth C.
05/2018
5.0
The technician was professional and had helpful suggestions to rid my home of humidity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory W.
05/2018
4.0
Did a good job of diagnosis. Could not fix problem because of specialty parts required. (Hot tub) Professional and timely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$119

Vernon M.
05/2018
5.0
Needed an electrician in a hurry and had one in 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$364

Mary C.
04/2018
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maxine R.
04/2018
5.0
They arrived on time, and assessed and completed the project in a short time. They were efficient, clean, and courteous. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Matt P.
03/2018
5.0
Good price. Arrived on time and got the job done safely and quickly. Will definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike H.
03/2018
4.5
I feel the cost for the service was too high. It was almost triple the average cost and exceeded the max cost by $200. I was charged for 3 hours of service and parts were $197.00 (25 ft. of wire, a breaker, outlet and plug). I estimate those parts to cost $50. I discussed this issue with NCM Inc.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$616

Baxter E.
01/2018
4.5
a little late but then aren't they all? They came in, fixed my issue and gave me some tips I had never heard before to lower my propane usage and extend the life of my water heater. I _WILL_ be using them again! and again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Patricia F.
12/2017
5.0
Fast and efficient, cleaned up afer he was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$299

Nell B.
12/2017
5.0
They were fast, friendly, and knew exactly how to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$133

Jeanne w.
11/2017
4.0
They had to re-schedule the first time they had an appt to come out, but when they came out they were very thorough. It did take them a long time to complete the work and it cost more than we were hoping, but we did have a big problem and it is fixed now. Would probably use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mary B.
11/2017
4.5
Responded quickly, quality workmanship, knowledge about services rendered, service persons were friendly, cleaned up after the job. Will hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Xavier K.
12/2016
4.0
was happy with work except next time needing work done will shop for prices . Hourly rate and part very high.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM

Service Categories

well,
appliance repair,
water heater installer,
heating & cooling contractor

FAQ

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 8:00 AM - 10:00 PM

NCM, Inc. accepts the following forms of payment: CreditCard
Yes, NCM, Inc. offers free project estimates.
No, NCM, Inc. does not offer eco-friendly accreditations.
No, NCM, Inc. does not offer a senior discount.
No, NCM, Inc. does not offer emergency services.
Yes, NCM, Inc. offers warranties.

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
8:00 AM - 10:00 PM