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Gutter Junkies & Vensel Construction

Gutters, Gutter Cleaning, Roofing,

About us

Uses subs for various jobs. Cost is determined by the job. Travel charges may apply. Extra charge for after-hours service. Additional phone - (502) 409-8600. Award winning. Additional DBA - Vensel Contracting.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Gutter repair & replacement, gutter cleaning, roofing, roof repair, & vinyl siding

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9176 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-176 of 176 reviews

Sharon C.
08/2014
5.0
gutter repair, roofing
  + 0 more
Jimmy was very quick to come out and provide a quote after I contacted him. There was no "hard sell" just good, honest discussion of the work to be provided. They came out to do the job earlier than the timeline originally given which was great. The work was complete in less than 5 hours which was faster than any of the other providers I had contacted. They were courteous and polite. I would highly recommend them and use them in the future.
Description of Work: I had new gutters put on the house and also gutter guards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Janel T.
08/2014
5.0
gutter cleaning, gutter repair, roofing, siding
  + 2 more
These folks are wonderful! When I first called I was told it would take at least 6 weeks for them to get to the job. They were there in a little more than 3 weeks. They worked efficiently and stayed in touch with me throughout the 2 days it took to complete the job. I called them back after it rained because of an issue with one of the gutters; they came back the very next day, took care of it, and called me to tell me it had been completed. They are professional, courteous, and do a great job.
Description of Work: Replaced siding on a gable; replaced most of the gutters, cleaned out all gutters and downspouts, rerouted some downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Mark G.
07/2014
5.0
gutter repair
  + -1 more
We hired Gutter Junkies about two years ago to clean our residential rain gutters . They did a great job. Very professional. The owner (Jimmy) even took it upon himself to replace a peice of my roofline siding that had blown off during a wind storm. No extra charge. I appreciated the excellent service so much that I decided to call Gutter Junkies when I had the resources to pay for new gutters and downspouts. I'm glad I called Gutter Junkies. Jimmy listened to my conerns and developed an estimate for complete gutter replacement. I felt the estimate was fair and hired them to complete the job. About 3 days after speaking with Jimmy a technician arrived to remove and replace our worn out gutters with new ones. He was professional and courteous. The technician custom fabricated our gutters in the driveway of our home. He did an excellent job with fabrication and installation. Very detail oriented. Our new gutters look and work great. We are very happy we hired Gutter Junkies and will recommend them to our friends and neighbors.
Description of Work: Replaced all rain gutters and downspouts on single family residence. They were custom fabricated in our driveway by an experienced gutter professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

James C.
07/2014
5.0
gutter repair
  + -1 more
Great experience. Called Gutter Junkies, they called back and got my information. They came the next day and did an estimate and left it for me to read. I called him back and authorized the work. They came one two days later and did the work and left an invoice. I mailed them a check and that was that. I happened to be home when they came, but I didn't have to be. Its nice not having to take time off from work to be their for repairmen. My gutters are attached tight to my house. Thanks Gutter Junkies.
Description of Work: Cleaned gutters, repaired gutters. Gutters were pulling away from the house, they fixed that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

CAROLYN S. H.
07/2014
5.0
gutter repair
  + -1 more
Gutter Junkies arrived promptly, unloaded their work vehicle and set to work. They were a two-person team who worked efficiently and competently and did not seem to have any wasted movements. The finished product looks great and I am beyond satisfied with it. In addition to being super happy with the great carport work, John (one of the team) was kind enough to pull an ugly looking broken limb down from a nearby tree for short me. Thanks Gutter Junkies and Angie's List.
Description of Work: Installed gutters, gutter guards, and downspouts on a 20 X12 stand alone carport. The downspouts were attached so that they would let the water drain down beside my driveway and curbing and into the street drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Susan S.
06/2014
5.0
gutter repair
  + -1 more
We have a large (high second story home) and he was very successful in cleaning out the gutters (even the ones with our gutter guards on them). He also inspected the shingles on our roof when he was up there.
Description of Work: Clean out gutters and inspected roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brian L.
06/2014
5.0
gutter repair
  + -1 more
In the past we had called a few companies about getting our gutters cleaned. Part of the house is 3 stories and some companies just didn't have the equipment to go that high. When we needed to get this work done quickly, the company we previously used wasn't able to respond. Gutter Junkies was recommended to us and responded very quickly and professionally. Their price was within $ 5 of the other company that we used in the past - a fair price considering I don't have a 30 foot ladder. We'd use them again for this sort of work.
Description of Work: We needed to get our gutters cleaned to satisfy the buyer in a real estate contract. Gutter Junkies responded on very short notice, did the work on a tight deadline, and did a good job. The left our yard clean and re-connected downspouts on some rain barrels that I had disconnected prior to their work. When they completed the job, they called to let me know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Judith S.
05/2014
2.0
gutter repair
  + -1 more
Disappointing. While replacing our gutters, the crew decided they needed to "trim" a large holly tree near our house. They ended up cutting branches (about 1/4 of the tree) to the trunk. Prior to doing this, they didn't ask permission to trim the tree. They didn't inform us they'd need to trim the tree. After the fact, when I mentioned this to the owner, he did apologize and send a tree specialist to make sure the tree would survive (which it will). Looking at the tree now, however, there's a large wedge missing. To top it off, several days after the crew left I found all the branches they'd trimmed. They were all piled up and left next to my garage. Additionally, one section of our gutter was attached to a rotten piece of wood. We asked the crew to replace the wood. We had the house and trim paint avialable so everything would match. (They charged extra for this service, which is understandable.) The workmanship, however, was poor. Specifically, pieces of the adjoining boards were ripped and "left hanging" and house paint was slopped onto the trim. Again, the owner apologized when I brought this up. He offered to come over and look at it but I turned him down. (I'd rather do the repairs myself.) To be fair, the gutters look very good but we would not recommend this company.
Description of Work: Replaced gutters and installed gutter covers.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$2,500

MICHELLE R.
03/2014
5.0
gutter cleaning
  + -1 more
They did a really good job. I would recommend that they pressure wash the gutters after they clean them out.
Description of Work: Cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John M.
02/2014
5.0
gutter repair
  + -1 more
I have no idea and how it went or about the cost as my husband handled it, but price was reasonable otherwise my husband wouldn't have done it.. I think everything went fine. It was done to our satisfaction. We would use them again.
Description of Work: We used Gutter Junkies And Vensel Construction in September. They installed our gutter.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan R.
02/2014
5.0
gutter repair
  + -1 more
Fine. Very pleased with their work. Other companies were way too high.
Description of Work: New gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evan D.
02/2014
5.0
gutter repair
  + -1 more
They did the whole house in under a day (we do have a smaller house) and cleaned up and took our old gutters away. . Our old gutters were bent and falling down and did not have the downspouts in the correct places. After a year and a half the new gutters and downspouts still work great and the additional downspouts and changes that they recommended/ installed have been very successful. The gutters also seemed to be very high quality. We got three quotes at the time and they were the most inexpensive for what we needed.
Description of Work: New gutters and downspouts for the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

Jenny T.
01/2014
5.0
gutter repair
  + -1 more
Everything went well. We only found a couple small pieces of gutter in our bushes later, so they cleaned up well. Later on, we had one area we noticed water was pooling & causing a leak so we called Jimmy & he came out to take care of it. I highly recommend this company & would not hesitate to use them in the future.
Description of Work: They replaced gutters on our entire house (due to storm damage from last April 2012).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Gloria W.
01/2014
1.0
gutter repair
  + -1 more
They advertise that they do vinyl siding. I called them for an estimate and they told me they would do a "drive-by" estimate, and they would leave that estimate in the mailbox, call or send me an estimate. I have not heard a thing from them. No call-back, no estimate - Nothing. I called them initially because I had them clean gutters for me several years ago, and they did a good job - but. . . .I really do need siding estimates. They are off the list.
Description of Work: NOTHING!!! Which is the problem.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Gutter Junkies & Vensel Construction
The day after [member name removed] called our company the temperature dropped to 2 degrees and it snowed. I closed the doors for a week when we returned to the office I called her to schedule and she had already hired someone else and wrote this report on Angie's List. We responded the day she called and I told her I would get out there as soon as we could. No job is worth putting my self or one of my employees in danger. WE RESPONDED TO HER CALL. NEVER SET UP A TIME TO MEET AND NEVER PERFORMED ANY WORK FOR THIS CUSTOMER!!!! Our company is small and we do fantastic work if you want to deal with us you need to be patient I guarantee you will be pleased. Once again this is not what Angie's List should be about it should be about protecting customers from poor quality work and bad contractors!

BARBARA T.
01/2014
5.0
gutter cleaning
  + -1 more
As always they did a good job and did not leave a mess. The two men were courteous and even took the time to relock my garage door and side gate. I will definitely use them again and refer them to others. I also noticed that they perform other work like roof and gutter repair which I will call them for when needed.
Description of Work: I have used this company in the past and have always been pleased. I called them for gutter cleaning and was concerned it was late in the season but we'd had unusual fall weather. They assured me that they would get to me when the weather allowed. I did not expect them to show up on New Years Day and was truly impressed with their commitment to their job. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rosanne D.
12/2013
4.0
roofing
  + -1 more
Owner is very nice & accessible.
Description of Work: They checked my plumbing vents on the roof for problems, but found none , so there was no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia H.
11/2013
2.0
gutter repair
  + -1 more
I needed guttering repaired/replaced on part of my house. I called, they called back the next morning and they said they only worked on large whole house jobs. Would not discuss it and gave me a referral.
Description of Work: .

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0


Response from Gutter Junkies & Vensel Construction
[removed members name], I am sorry that you were offended by my honesty. At Gutter Junkies we have a policy to treat others with common courtesy and that would include letting our customers know when we are too busy to help them in a timely manner. I truly believe that in telling you I could not help you at this time was a responsible and kind act. Furthermore, I referred you to two very capable and excellent companies that could have done the work right away. It was my impression that Angie's List was a place for people to rate companies that perform unsatisfactory work and I am amazed that this post is allowed when work was NEVER performed!

Pamela E.
11/2013
5.0
gutter cleaning, gutter repair
  + 0 more
They did a great job. I was really pleased with their work.
Description of Work: They cleaned and repaired the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Don C.
11/2013
5.0
gutter repair
  + -1 more
Does not handle the service I was requesting.
Description of Work: I called the provider and they were very responsive. I told them that I have an old house with old box gutters and they said that they do not work on the older gutters. I wasn't able to use them however they responded to my voicemail quickly and efficiently.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Donna C.
10/2013
5.0
gutter repair
  + -1 more
It went great. They did what they said they would do, faster than I thought. They cleaned up the mess and the gutters look great.
Description of Work: Replaced all my gutters . They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125

Greg L.
09/2013
5.0
gutter repair
  + -1 more
They did a great job. They were on time, did what they promised for the estimate that was given.
Description of Work: Replaced old guttering on the back of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Gutter Junkies & Vensel Construction
Thank you [member name removed] it was a pleasure doing business with you.

Jim G.
08/2013
5.0
gutter repair
  + -1 more
Great job by professional installers. Older 3 story historic Louisville home required high ladder work and long gutter lenghts. New gutters are stronger, have a greater runoff capacity AND installers were able to improve gutter placements that eliminated several "Y" connections that significantly improved curb appeal of house. This is a great company that also does replacement windows and siding and I will use them for all similar work in the future. Highest recommendations for this company. I am an out of state property owner so being able to depend on them to be at the job site on time and complete the project on schedule was a great benfit to me. Personal follow up by the company President was most appreciated.
Description of Work: Removed old gutters and downspouts Installed new 5" white seamless gutters and downspouts AND leaf relief gutter protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Gutter Junkies & Vensel Construction
[member name removed], thank you for the opportunity to work on this project there were some challenging issues and we are so glad you were happy. The house looks fantastic, it was a pleasure doing business with you. Thanks again james

Katie B.
05/2013
5.0
gutter repair, roofing, siding
  + 1 more
Last summer the roof and siding on our house was replaced by an out of state company. Unfortunately it was done very poorly and ever since we have had leaks and damage to our house. Finally, I called Vensel's Construction and explained our problems and asked for an inspection and professional advice on how to correct the problems. Vensel's has been extremely responsive and helpful and truly a ray of sunshine throughout a difficult process. I absolutely recommend Vensel's to anyone thinking of getting any roofing or siding projects done.
Description of Work: Roofing and siding inspection, roofing estimate, professional advice

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn D.
03/2013
1.0
gutter repair
  + -1 more
I got a letter 4 days later telling me that they were "not interested" and that I would need to have the old guards removed by the people who put them in originally. I thought their response could have been better than "not interested."
Description of Work: I called them to ask if they would take a look at my gutters guards to give me an estimate on replacing them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Gutter Junkies & Vensel Construction
Member, the letter stated that our company policy is to not remove solid gutter covers installed by other companies. Other companies use interesting methods to install solid gutter covers that often cause damage to the roof when removed and leaves Gutter Junkies responsible for damage caused by careless installment from others. I regret that you feel frustrated or upset by our policy but it is a safeguard for our customer and our company. As usual Angie's List surprises me by letting posts like this one stay up because work was never performed for this customer!

Mary Ellen B.
03/2013
5.0
siding
  + -1 more
Perfect! After an evaluation of the services requested, the job was completed and beyond expectation.
Description of Work: Excellent additional services provided-2 years after work completed. 1 call to Gutter Junkies/Vensel Construction-requesting the gas meter braces to be bolted to the siding, was completed per LG&E standards and beyond the scope of our contract. Jimmy Vensel also responded promptly to another uncontracted request to re-attach the house number to the new siding. No complaints and no charge. Jimmy's loyalty, honesty, & work quality is truly remarkable and sincerely appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3824 Illinois Ave, Louisville, KY 40213

www.gutterjunkies.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Gutter Cleaning,
Roofing,
Siding,
Roof Cleaning,
Windows

FAQ

Gutter Junkies & Vensel Construction is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Gutter Junkies & Vensel Construction accepts the following forms of payment: Check
Yes, Gutter Junkies & Vensel Construction offers free project estimates.
No, Gutter Junkies & Vensel Construction does not offer eco-friendly accreditations.
No, Gutter Junkies & Vensel Construction does not offer a senior discount.
Yes, Gutter Junkies & Vensel Construction offers emergency services.
Yes, Gutter Junkies & Vensel Construction offers warranties.
Gutter Junkies & Vensel Construction offers the following services: Gutter repair & replacement, gutter cleaning, roofing, roof repair, & vinyl siding
NA

Contact information

3824 Illinois Ave, Louisville, KY 40213

www.gutterjunkies.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day