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GE Appliance Repair

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning,

About us

Premium next-day service. 5-year parts, 30-day labor warranties. Full, comprehensive care for your appliances from professional, well-trained service representatives.

Business highlights

118 years of trusted experience

Services we offer

Services & repairs refrigerators and freezers, stoves, ovens, dishwashers, microwave ovens, washing machines & dryers.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.1580 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
21%
3
7%
2
6%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 226-250 of 580 reviews

06/2006
5.0
appliance repair
  + -1 more
THE TECHNICIAN WAS PROFESSIONAL. THEY DID HAVE TO LOOK AT IT THREE TIMES BEFORE THEY RESOLVED THE PROBLEM. I FEEL THAT THE PROBLEM WAS WITH THE PRODUCT, NOT THE TECHNICIAN. I WAS HAPPY WITH THE SERVICE.
Description of Work: I HAD THIS COMPANY REPAIR MY REFRIGERATOR. THEY HAD TO REPLACE THE FAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

CHRIS R.
05/2006
5.0
appliance repair
  + -1 more
They showed up on time and quickly determined the problem was due to a faulty power control board. The board was probably damaged during a recent power surge in our area. They did not have a replacement board with them, but made arrangements to get a board from another team that was in the area. I appreciated this extra effort, because I did not want to be without a refrigerator an additional day.
Description of Work: Our refrigerator stopped cooling, so I set-up a service appointment using their website.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

05/2006
5.0
appliance repair
  + -1 more
I scheduled the appointment for them to make the repair over the internet, which was so easy and convenient. They called to confirm the appointment and showed up on time. They gave us a two hour window as to when they would be here. I have not had any problems at all with my microwave as they had it up and running on the spot. There was no cost to me as it was covered under warranty.
Description of Work: They repaired my microwave because it stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
4.0
appliance repair
  + -1 more
They did get my dishwasher fixed and we haven't had any problems with it afterwards. The service guy explained what was wrong and what needed repaired, but it was such a headache getting the repair done. It took them 2 or 3 days to get the part they needed, but still needed another part, so I had to wait another 2 or 3 days before they finally repaired it. My dishwasher was under warranty.
Description of Work: The front panel was cracked on my dishwasher and it was leaking, so they repaired it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

05/2006
4.0
appliance repair
  + -1 more
I was pretty happy with them, even though they did not end up fixing my dishwasher. They told me it would save me a lot of money in the long run if I would just go buy a new one. I guess they were honest because they could have fixed my machine and charged me some outrageous price for it.
Description of Work: Our dishwasher quit working because the water pump went out so they came out to look at it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

05/2006
4.0
appliance repair
  + -1 more
This was same day service as my call and that mattered a lot in this field. I didn t have a clue what the problem was and the repairman was excellent about explaining the problem. He did get it taken care of that day and the ice maker has worked well since. It was a nice and convenient service I was provided with. My refrigerator was under warranty.
Description of Work: They repaired my ice maker in my refrigerator because it wouldn t make ice at all.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

MEL S.
05/2006
4.0
appliance repair
  + -1 more
They were able to fix the door, but the labor was totally ridiculous. It was way more expensive than the actual part. I would hire them again because of the convenience and professionalism of the company. They were very nice to me and they did show respect. I was just not too fond of the pricing I received. Overall, I would say that they are a good company.
Description of Work: GE repaired a broken door on my microwave.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$141

05/2006
5.0
appliance repair
  + -1 more
This was very convenient and they sent their local dealer out a day or so later and took care of the fix. I really liked the way they treated me as a customer and even though this was under warranty they didn t drag their feet. The machine worked again and that is all I had asked for.
Description of Work: They replaced a belt on my washing machine that broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
appliance repair
  + -1 more
I called General Electric and they got me in touch with a local repairman who set an appointment for me to do the repairs. He explained that it would take a couple of days to get the new seal and then he would be out. He was very easy to communicate with and he showed up exactly when he said he would. My refrigerator was under warranty.
Description of Work: He replaced the door seal on my new refrigerator because it was sweating down the side of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
appliance repair
  + -1 more
I called G. E. services to come and check out my oven and microwave. They came out at the time they had set and were very professional. The service man fixed everything very quickly and did a good job of explaining everything to me. The service was great but the brand was not. The guy had to replace the oven circuit board twice already.
Description of Work: They replaced the tube on our microwave and the circuit board on our oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

STEW C.
05/2006
1.0
appliance repair, small appliance repair, appliance sales
  + 1 more
GE Appliance Service was a joke. I called them and they came out right away. The serviceman only wiped down the coils with a wet rag and I even had to provide with the rag. I couldn't believe that they charged me this much for the work that they did. That is what I call robbery.
Description of Work: They wiped our coils in the back of my refrigerator with a wet rag. I called them because it was not running cooling properly.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$125

05/2006
4.0
appliance repair, small appliance repair, appliance sales
  + 1 more
G.E. Appliance Services did a pretty good job fixing our refrigerator. We haven't had any problems with it since they did the repairs. I felt comfortable with the guys in my home. As far as the grade, I felt no one was perfect enough to get an "A". This repair was covered under my warranty.
Description of Work: They fixed our refrigerator because it wasn't cooling right.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

05/2006
5.0
appliance repair
  + -1 more
The response was amazing. We had a technician at our house the next day. He brought all the necessary parts with him, so he did not have to make a special trip for parts. He already knew the problem and replaced the water lines in less than an hour. He did not scratch the floor moving the refrigerator, either. We have since hired GE to do other repairs for us, because of their excellent service.
Description of Work: GE Appliance Service repaired our refrigerator water lines, which had been chewed through by a rat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

05/2006
5.0
appliance repair
  + -1 more
GE Appliance Service was very responsive to my call as I feel that they have good customer service. They sent someone out quickly to fix my refrigerator. The serviceman was professional and helpful. I like how General Electric backs their appliances and I wouldn't buy any other brand. This repair was done under the service contract.
Description of Work: They repaired my refrigerator; the ice maker wasn't working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

roberta M.
05/2006
4.0
appliance repair
  + -1 more
GE Appliance Service had to come back a second time to fix the loose wire which was frustrating. I have had no problems since, and they did apologize for the inconvenience. Overall they did a good job and showed up when they said they would. I feel they have good appliances. This repaired was done under warranty.
Description of Work: They repaired the ice maker on my refrigerator because there was a loose wire. It was a design flaw.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

05/2006
5.0
appliance repair, small appliance repair, appliance sales
  + 1 more
GE Appliance Service provided me with a pleasant service repair experience and did a great job. He arrived when he said he would and finished the repair in a timely manner. This work was done under warranty.
Description of Work: He repaired my washing machine. I'm not sure what was wrong with it; however, he did have the part with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
appliance repair
  + -1 more
General Electric really stands behind their appliances. We have used them for years. They explained what was wrong with the dishwasher and what they did to fix it. We have had no problems since. They send the same service guy every time they come. He is very professional and polite. The work was done under warranty so there was no cost to me.
Description of Work: They repaired our dishwasher. It was getting real noisy so they came and tightened it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEI M.
05/2006
5.0
appliance repair
  + -1 more
The GE man did a real good job, was very experienced and knew right away what was wrong with the washer. He was courteous and on time and he fixed the washer pretty quick. The washer was still under warranty and they were good about taking care of the warranty.
Description of Work: The repairman came out and fixed my washer that was over filling with water by replacing a part in the transmission.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDWARD C.
05/2006
4.0
appliance repair
  + -1 more
Well; I wouldn t buy another General Electric washer or dryer because I ve had a lot of problems with them. The repairman did an ok job, showed up on time and the price was reasonable. He got the job done fast and didn t make any mess.
Description of Work: The repairman came out to fix my washer because it was banging and making a loud noise. There was a metal bracket inside of the washer that was loose, so he replaced it and it took care of the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

05/2006
5.0
appliance repair
  + -1 more
GE responded quickly to our call, and sent someone out very shortly afterwards. The refrigerator was still under warranty so there was no charge. They replaced a little part, and now it's working just fine. It only took about 15 minutes to repair it.
Description of Work: Our refrigerator was not making drinking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
appliance repair
  + -1 more
Gary knew exactly what was wrong with the freezer and repaired it in no time at all. We think the General Electric Appliances are great and they ve never given us any big problems. Gary is a down to the earth type of guy and friendly. We ve recommended the company and he does real good work.
Description of Work: Gary came out and repaired the freezer to my refrigerator because it was not making ice. After he put on a new gasket, it was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
appliance repair
  + -1 more
GE responded quickly to our call, and sent someone out promptly. The worker was polite and efficient. Since our dishwasher was under warranty, there was no charge. We've had no problems with it since his visit.
Description of Work: Our dishwasher wasn't turning on and they had to put a new computer motherboard in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAMELA K.
05/2006
5.0
appliance repair
  + -1 more
General Electric Company was great. They did a wonderful job. They fixed the stove quickly. They were very nice and respectful to us. They cleaned up their mess. Overall, I think they are a very honest and hard working company. This work was done under warranty.
Description of Work: They replaced the bottom burner in my stove. It broke in half.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
appliance repair
  + -1 more
General Electric Company provided very good service to us. We are new to the area and they treated us wonderfully. They were able to come right out and the serviceman let us know what needed to be done. They quoted us a price to fix the appliances and they stuck to it. They did not leave a mess. They were very respectful and good mannered workers. Our appliances work fine now and we are totally pleased.
Description of Work: They repaired a plug on our microwave and a belt on our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

05/2006
4.0
appliance repair
  + -1 more
THE ELEMENT HAD A TEN YEAR GUARANTEE, SO I GOT THAT FOR FREE. THEY CHARGED ME OVER $200 JUST FOR LABOR. THE JOB ONLY TOOK THEM 30 MINUTES. EVERYTHING ABOUT GENERAL ELECTRIC IS FINE EXCEPT THEIR OUTRAGEOUS PRICES.
Description of Work: THEY FIXED THE MICROWAVE. THEY HAD TO REPLACE THE HEATING ELEMENT.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Contact information

unknown, Louisville, KY 40225


Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Appliance Sales and Installation,
Electrical,
Plumbing,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
Home Security Systems,
Stereo and Home Theater Systems,
Ceiling Fans,
Lighting

FAQ

GE Appliance Repair is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:00 AM - 6:00 PM

GE Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, GE Appliance Repair does not offer free project estimates.
No, GE Appliance Repair does not offer eco-friendly accreditations.
No, GE Appliance Repair does not offer a senior discount.
No, GE Appliance Repair does not offer emergency services.
No, GE Appliance Repair does not offer warranties.
GE Appliance Repair offers the following services: Services & repairs refrigerators and freezers, stoves, ovens, dishwashers, microwave ovens, washing machines & dryers.

Contact information

unknown, Louisville, KY 40225


Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 6:00 PM