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GE Appliance Repair

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning,

About us

Premium next-day service. 5-year parts, 30-day labor warranties. Full, comprehensive care for your appliances from professional, well-trained service representatives.

Business highlights

118 years of trusted experience

Services we offer

Services & repairs refrigerators and freezers, stoves, ovens, dishwashers, microwave ovens, washing machines & dryers.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.1580 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
21%
3
7%
2
6%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 176-200 of 580 reviews

08/2006
5.0
appliance repair
  + -1 more
He showed up without notice due to a problem with our timer over heating. Something they realized on their own, which I was glad they took care of it. He showed me the problem and ensured me that this timer was not faulty. I appreciated them coming out and fixing the problem without a hassle to us.
Description of Work: They replaced the timer on my dishwasher. It was under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2006
4.0
appliance repair
  + -1 more
I really don t have a problem with the service they provide but more of a problem with the quality of the products they sell. I think if the products were of better quality, I wouldn t have to have people out to service them. When they do come out, they do a good job of finding the problem and fixing it quickly but it would be better if it didn't have to be fixed at all.
Description of Work: My ice maker quit working so I had them come check on it and repair it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

KELLI G.
08/2006
4.0
appliance repair
  + -1 more
Working with GE was not the best service that I've had but other then a few minor problems it worked out good. They had a few problems obtaining the part they needed to fix the dishwasher and even when they did get the pieces they were not able to fix it. What I really liked is that when they realized they were unable to fix it they replace it immediately.
Description of Work: They came out to replace the pump in the dishwasher but couldn t fix it so they had to put in a new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia B.
08/2006
2.0
electrician
  + -1 more
I have been trying for three days to contact, and have been getting a busy signal every single time. I am going to go ahead and try someone else on this list.
Description of Work: Never had work the done because I could never get hold of anyone at this number. Always busy.
Rating CategoryRating out of 5

KAREN Q.
08/2006
5.0
appliance repair
  + -1 more
I like the service I got from General Electric. The price was very good, and I was not inconvenienced. They only had it for a couple of hours. The person who fixed it was professional courteous. They treated me like a valued customer.
Description of Work: General Electric replaced the transmission in my washing machine. The machine was too old to be under warranty, and I did not want to spend the money for a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

08/2006
5.0
appliance repair
  + -1 more
I was very happy with there services. They were out when they said they were going to be and had the job done the same day. The man that came out took time to answer any questions and offer advice.
Description of Work: They fixed the ice maker that had broken on my fridge that is still under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE G.
07/2006
4.0
appliance repair
  + -1 more
Although this was a small job, it was kind of a long one. They took forever. I was very disappointed that the workers did not even know what kind of products they were selling or dealing with. They really did have some pretty crappy maintenance men working for them. However, the work was done fine and everything is working now, but that does not mean that I would call them again. I was mainly disappointed in the fact that they did not know this particular product was one of their own.
Description of Work: GE repaired an oven light for me. The light kept going on and off. It kind of had a mind of its own.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35

MARY LOU B.
07/2006
4.0
appliance repair
  + -1 more
General Electric was an average okay. They arrived at 11am and were not supposed to be here until between 1-5 pm and I could have missed them. Be home ahead of schedule. He was knowledgeable and knew immediately what needed to be done and had what he needed to do the job.
Description of Work: My dishwasher was not working properly. General Electric fixed it for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0

Yes, I recommend this pro
$150

07/2006
5.0
appliance repair
  + -1 more
I had no problems with GE or their work. I was satisfied with the repairs they did. My freezer works ten times better. I would recommend them.
Description of Work: GE fixed my freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
3.0
appliance repair
  + -1 more
I called the 800-repair number and they sent a guy out and he took the face plate off of the oven to the circuit board. He replaced the part, but he could not get the faceplate back on and he damaged my cherry custom cabinet and scratched the wall and left a mess. The only thing GE charged me was 150 for the part, but I would not recommend this guy to come out.
Description of Work: The control panel went out in my double oven and the repairman replaced the panel on the upper oven.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

07/2006
5.0
appliance repair
  + -1 more
Since our microwave was still under warranty, this didn't cost us anything. They came out promptly and changed a light bulb that had gone out and was cracked. They responded promptly and did a good job.
Description of Work: General Electric sent someone to repair our microwave light bulb that had a cracked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GLENN W.
07/2006
1.0
appliance repair
  + -1 more
We had a gas cooktop that leaked gas. We set an appointment and the tech came out and said that valves needed to be replaced without taking it apart. He ordered them, but only 4 out of the 6 came in. He set up an appointment for the following Saturday, and no one came. I rescheduled for the following Friday, and no one showed for that appointment either. I rescheduled again for the next Friday, and no one showed again. At that point, the builder replaced it. Now I am having problems with the refrigerator. I now have to find someone else to service it because GE is not responsible in keeping appointments.
Description of Work: GE appliances came with the new house that I purchased. Now I need to have them serviced.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Josephine P.
07/2006
5.0
appliance repair
  + -1 more
THE GENTLEMAN THAT CAME OVER WAS VERY NICE. HE WAS VERY KNOWLEDGEABLE, AND IT TOOK HIM NO TIME AT ALL TO GET IT REPAIRED. HE WAS DONE IN ABOUT TWENTY MINUTES, AND ITS BEEN WORKING FINE EVER SINCE.
Description of Work: WE HAD THIS COMPANY COME OVER TO OUR HOME AND REPAIR THE MAGNETRON IN OUR MICROWAVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
appliance repair
  + -1 more
THIS IS THE ONLY COMPANY THAT I WILL BUY MY APPLIANCES AND TAKE THEM TO BE REPAIRED. IT DOES NOT MATTER IF THEY ARE AT YOUR HOUSE OR YOU ARE IN THE STORE, THE COMPANY IS ALWAYS PROFESSIONAL.
Description of Work: THE INTERNAL LIGHT INSIDE OF MY MICROWAVE WENT OUT AND THEY REPLACED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

07/2006
3.0
appliance repair
  + -1 more
THEY WERE ABLE TO FIX THE MICROWAVE, BUT WE ARE STILL HAVING PROBLEMS WITH THE ICE MACHINE ON THE REFRIGERATOR. THEY DID NOT CHECK BACK TO SEE IF EVERYTHING WAS OKAY.
Description of Work: I HAD THE MICROWAVE AND REFRIGERATOR SERVICED.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

07/2006
5.0
appliance repair
  + -1 more
General electric had to come out to fix my keypad on the stove because some of the buttons were no longer working properly. The man they sent out was highly trained and very knowledgeable.
Description of Work: General Electric had to come out and repaired a keypad on our oven that was under warranty because a few buttons were not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RON R.
07/2006
1.0
appliance repair
  + -1 more
The tech came on time. He was very professional and polite had the new element installed in 5 minutes. His service call and labor charge was $130.70.
Description of Work: A baking element in my oven stopped working. I called the manufacture's phone number listed in the yellow pages and made an appointment.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199.29

07/2006
5.0
appliance repair
  + -1 more
We called, and GE Appliance Service were able to do repairs within three days. He never found what the problem was, but the oven is perfectly fine. He was very helpful. And He has serviced our appliances in the past and left us his home phone number for future need.
Description of Work: GE Appliance Service fixed our oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Al G.
07/2006
5.0
appliance repair
  + -1 more
I REALLY LIKED THE GUY THAT CAME TO FIX MY ICE MAKER. HE WAS VERY NICE ANDWAS GLAD TO ANSWER ANY QUESTIONS THAT I HAD. I'M GLAD I CHOSE THEM TO DO THE WORK.
Description of Work: THEY HAD TO REPAIR MY ICE MAKER ON MY REFRIGERATOR BECAUSE IT QUIT WORKING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

07/2006
4.0
appliance repair
  + -1 more
I THINK THIS COMPANY HAS VERY GOOD PRODUCTS. WHEN SOMETHING GOES WRONG WITH ONE, THEY COME OUT TO FIX IT FOR YOU INSTEAD OF TRYING TO FIND SOMEONE. THEY DO A GOOD JOB OF BEING ON TIME.
Description of Work: THEY HAD TO COME OUT TO FIX A LEAK THAT WAS IN MY ICE MAKER.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

07/2006
5.0
appliance repair
  + -1 more
THEY CAME OUT THE SAME DAY THAT I CALLED AND HAD IT FIXED THE SAME DAY. I WAS REALLY PLEASED WITH THEIR WORK AND COMPANY. I TRY TO LET EVERY0NE KNOW ABOUT THIS COMPANY.
Description of Work: I HIRED THIS COMPANY TO COME OUT AND FIX THE REGULATOR IN MY DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Yvonne C.
07/2006
4.0
appliance repair
  + -1 more
I was able to easily set up an appointment online with a General Electric repairman. They came out right away and got the job done quickly. The fridge has been running smoothly since. They were a bit pricey, but I'd hire them again if ever needed.
Description of Work: My refrigerator broke down so I scheduled an appointment with a repairman from General Electric. The repairman replaced the control board for $210.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

07/2006
5.0
appliance repair
  + -1 more
I have been dealing with GE for quite sometime and the one thing I learned is that they stick by their word. Whenever I have a problem with something under warranty they come out immediately to fix it no questions act and the people that come out are very friendly and professional.
Description of Work: GE came out to fix a burner on a stove that was still under warranty. It would not heat up right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2006
5.0
appliance repair
  + -1 more
This is the only time we needed to use GE since we bought our dishwasher from them years ago. They did a very good job and they're very professional. The charge includes the labor and motor. We've had no problems since.
Description of Work: GE came to replace the motor on our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
4.0
appliance repair
  + -1 more
I was very happy with the service provided by General Electric. My freezer was still under warranty when the seal went out they were very quick to get someone out to fix it. The work was done very quickly and I have not had any problems with my freezer since the repair of the seal that was bad.
Description of Work: I had a bad seal replaced in my freezer.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

unknown, Louisville, KY 40225


Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Appliance Sales and Installation,
Electrical,
Plumbing,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
Home Security Systems,
Stereo and Home Theater Systems,
Ceiling Fans,
Lighting

FAQ

GE Appliance Repair is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:00 AM - 6:00 PM

GE Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, GE Appliance Repair does not offer free project estimates.
No, GE Appliance Repair does not offer eco-friendly accreditations.
No, GE Appliance Repair does not offer a senior discount.
No, GE Appliance Repair does not offer emergency services.
No, GE Appliance Repair does not offer warranties.
GE Appliance Repair offers the following services: Services & repairs refrigerators and freezers, stoves, ovens, dishwashers, microwave ovens, washing machines & dryers.

Contact information

unknown, Louisville, KY 40225


Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 6:00 PM