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Deluxe Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing,

About us

We use the number 1 hot water extraction method recommended by carpet manufactures and taught by the IICRC professionals. With our hot water extraction process your carpets will be dry in 2-5 hours or more pending severity. For carpets with extreme heavy soil, we offer our seven step deep cleaning dual process technology at additional cost, which ensures your carpet is not just clean but almost restored to it's natural beauty. And for those carpets that need a fast drying time, we also offer a non residue dry foam bonnet style process which provides a thorough cleaning with carpets dry within 1-3 hours. Most importantly, our cleaning products are safe for children and pets. At Deluxe Carpet Cleaning we set exact appointment times because we know your time is valuable. Next day and even same day appointments are available most days. Travel fees may apply. All workmanship is guaranteed to meet and exceed your expectations.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial including carpet, tile, grout, area rugs, furniture & air duct cleaning.

Services we don't offer

Maid service & windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.446 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
15%
3
7%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 26-46 of 46 reviews

Janine M.
07/2017
5.0
oriental rug cleaning
  + -1 more
All went well.
Description of Work: I had a Persian rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tawana B.
07/2017
4.0
carpet cleaners
  + -1 more
They were good on price.
Description of Work: They cleaned three rooms of carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Geri F.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard B.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
fine
Description of Work: cleaned carpets and rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dianne D.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did an excellent job of cleaning, deodorizing and stain removal for 4 areas as stated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose G.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: In order to get the carpet cleaned the way it needed, the $99 price turned out to be much higher.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$200

Rex E.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Used Delux Carpet Cleaning two times to clean a sofa that gets a lot of use. Both times the work was done in a timely manner with courteous technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alanna N.
03/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: I gave this as a gift. They broke her Staffordshire statue, and did not get the wax of the carpet that they promised they would. That's why I used them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Gary F.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dr Paul M.
08/2013
5.0
carpet cleaners
  + -1 more
they did a good job
Description of Work: three rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Shannon M.
05/2013
5.0
carpet cleaners
  + -1 more
excellent
Description of Work: carpet cleaning in two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Judy D.
04/2013
5.0
carpet cleaners
  + -1 more
Great over all ...
Description of Work: I could not be happier with this company. I have used other companies in the past and defiantly know and see the difference now. Big difference in service and the results were outstanding.. Yes I will use them again..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Leeann L.
07/2012
1.0
carpet cleaners
  + -1 more
The company sucks you in on their low prices and adds hidden costs and gas fees after they get there. Beware don't leave someone that doesn't know business to let these guys in they will take whatever cash they can. I WILL NEVER EVER USE OR RECOMMEND EVER!!!
Description of Work: Called company was given an excellent price for cleaning a rental house carpets and stairs, guy arrives on time but refused to clean carpet saying it had pet stains on the carpet unless we paid $185.00 more for him to clean the rooms and stairs. My son was there, just to let them in, when the guy calls his boss at the office telling him the problems on speaker, the boss tells the guys to try and get a hold of us and call back he tried but being in a cancer treatment area they don't allow cells to be on, couldn't get a hold of me, calls his boss back and he demands that he take $20.00 cash from my son, who doesn't own the house and the service isn't in his name, for his gas and then tells him to go on to the next house 8 miles away while on speaker. I did get his $20.00 back in a check 10 days later...lets hope it clears the bank!!! I WOULD NEVER EVER USE OR RECOMMEND THIS COMPANY EVER!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$20

Response from Deluxe Carpet Cleaning
Unfortunately this customer was not honest with us about the problems with this rental property. She drop off a handicap teenager to sit and wait for us to do cleaning . The technician arrived on time and when he and the young man entered the home the stench was so horrific that the young man went outside and threw up in the yard . We suggested we could remedy the problem but basic cleaning was not the solution. the agreed price prior to seeing the home for basic cleaning was $120.00 the additional to remedy the pet problem was $65 .. This home had been closed up in a very extreme heat season after repeated phone calls to the mother with no response the young man suggested we wait until we could clean it properly with her permission. and offered our technician the $20. travel fee for driving an hour one way to see the home .. Unfortunately if we had done the work this customer would not have been satisfied . This was a very run down property that she rents and there is only so much we can do.

michael N.
07/2012
5.0
carpet cleaners
  + -1 more
the tecnician was very good. Moved furniture and was efficient. I will use again as I have in past.
Description of Work: Cleaned 3 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cheri P.
03/2012
5.0
carpet cleaners
  + -1 more
I am very pleased with the service provided. Deluxe had previously washed and treated the carpet in a rental property where pets had been. Unfortunately, the apartment sat vacant and enclosed for a year, causing some of the odor to return. When I called about the problem, he explained to me that this can cause even a small odor to be magnified over time. He agreed to again treat the carpet and gave me instructions to keep the air circulating. He was prompt, efficient, and friendly. I will definately use this company again.
Description of Work: I was dealing with bad pet odors in carpet in a rental property. Deluxe got rid of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

William B.
02/2012
4.0
carpet cleaners
  + -1 more
The qualities you get from these people depend upon the service man that comes out. Some are real good and the last guy was very knowledgeable. I have never had a bad job. The last guy that was here knew the business. They have contract with guys. I have been pleased with what they have done. I have used Stanley Steamer before and they are a little less sophisticated customer service. They were adequate, polite but one thing they do was that they try to sell these extras. The basic they quoted was $80 for several rooms and they added Teflon protector for $45 which I knew was overpriced. The total was $145 for few rooms. The steps are time consuming and I don’t use them regularly. I use them once a year. They have a lady who calls regularly.
Description of Work: I have been using Deluxe Carpet Cleaning for a long time. They clean our house twice a year and clean certain areas. The last time I used their services was about a year ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Response from Deluxe Carpet Cleaning
Thank you for your remarks member I will make sure to note your account and have the technician whom cleaned your home last time be your regular technician . We have downsized since 2011 and I can assure you that the 3 licensed technicians I retained will always do an excellent job for you , but to make sure we will note your account and make sure you keep your previous technician .. This is also a new practice we implemented in June of 2011 to improve our service for our customers.. thank you once again

CHRIS C.
01/2012
5.0
carpet cleaners
  + -1 more
They did a good job. They had a good price and offered a good service. I would use them again.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ANITA G.
10/2011
5.0
carpet cleaners
  + -1 more
I am very pleased with them. I use them all the time. They are prompt and their prices are fair. They have long time employees, which is somewhat unusual. I have the same person that comes every year.
Description of Work: I used Deluxe Carpet Cleaning to clean all the carpet in my house and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

06/2006
3.0
carpet cleaners
  + -1 more
THE COMPANY DELUXE CARPET CLEANING WAS SUPPOSED TO CLEAN THE WHOLE HOUSE, BUT THEY ONLY CLEANED THE LIVING ROOM, BECAUSE THE COMPANY WAS OVER PRICED. THEY DID A GOOD JOB THOUGH, I WOULD JUST LOOK FOR A BETTER DEAL NEXT TIME.
Description of Work: THEY CLEANED THE LIVING ROOM CARPET.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

WILLIAM D.
06/2006
5.0
carpet cleaners
  + -1 more
I THOUGHT THAT HE DID A VERY GOOD JOB BUT I THOUGHT THERE SHOULD BE MORE THAN ONE PERSON. IT TOOK A LONG TIME AND IT WAS HARD FOR HIM TO MOVE SOME OF THE FURNITURE BY HIMSELF.
Description of Work: THEY CLEANED THE LIVING ROOM AND HALLWAY. THEY MADE SURE THEY CLEANED UNDERNEATH MY FURNITURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

825 Ulrich Ave, Louisville, KY 40219

www.louisvillecarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 1:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Upholstery Cleaning

FAQ

Deluxe Carpet Cleaning is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 1:00 PM

Saturday: 9:00 AM - 1:00 PM

Deluxe Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Deluxe Carpet Cleaning offers free project estimates.
Yes, Deluxe Carpet Cleaning offers eco-friendly accreditations.
No, Deluxe Carpet Cleaning does not offer a senior discount.
Yes, Deluxe Carpet Cleaning offers emergency services.
Yes, Deluxe Carpet Cleaning offers warranties.
Deluxe Carpet Cleaning offers the following services: Residential and commercial including carpet, tile, grout, area rugs, furniture & air duct cleaning.
Maid service & windows.

Contact information

825 Ulrich Ave, Louisville, KY 40219

www.louisvillecarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 1:00 PM
Saturday:
9:00 AM - 1:00 PM