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Cotton Service Company LLC

Heating and Air Conditioning, Water Heaters

About us

Cotton Service Company is always available for all your heating, air conditioning, boiler and refrigeration needs! We specialize in residential and commercial service, sales and installation, as well as new construction. Cotton Service Company, LLC is a female (WBE and FBE Certified), family owned and operated company. If you’re looking for an experienced, knowledgeable, professional and caring HVAC/R company, then we are the company for you! We know your time is important so we offer two hour windows with a 30 minute call ahead! Call (502) 276-2500 today to schedule your service! Cotton appreciates all that our military does for our country therefore we offer a 5% discount on regular priced service to military families. Cotton also offers a 5% Senior Citizen discount on regular priced service.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Heating & air conditioning - service, installation & preventative maintenance. Sheet metal.

Services we don't offer

Window units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-57 of 57 reviews

Donna S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had winter and summer routine maintenance done on my heating and air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Cotton Service Company LLC
Thank you for your purchase of a maintenance plan from Cotton Service Company. Your business is appreciated. We look forward to servicing your HVAC needs in the future. Melissa Thomas, President.

Kevin O.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Their serviceman Keith was punctual and professional. I was very pleased with the Cotton Service Company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Cotton Service Company LLC
Dear Member, We are pleased to hear that you were satisfied with our services. It is a goal of ours to maintain prompt and professional services. I will forward your positive review onto our technician, and hope to do business with you again in the future. Thanks, Melissa Thomas President

Saurabh S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Review of the HVAC system. Prompt & timely service. No issues and recommended actions given.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Cotton Service Company LLC
Thank you for such a nice review. It is our goal to make every experience a good one. Hope if you have any A/C needs in the future you will remember us. Thank you again for using Cotton Service Company. Melissa Thomas President

John D.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
The work turned out just fine.
Description of Work: This was a Big Deal for $59.00 A/C cleaning and 20 point inspection. They cleaned the system.
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from Cotton Service Company LLC
Dear Member, Thank you for purchasing a Clean and Check from Cotton Service Company, LLC. I hope that your experience was up to your expectations. If there is anything you think we can do better, or you have any questions or concerns, please do not hesitate to contact me. Thank you for choosing Cotton, Melissa Thomas, President (502) 276-2500

Albert J.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
OK
Description of Work: Checked furnace as expected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Cotton Service Company LLC
Dear Member, Thank you for purchasing an Angie's List Big Deal. We are glad you were happy with your service. We strive to provide great customer service, if you are every unhappy with your service for any reason please do not hesitate to call the office. Thank you again, Melissa Thomas, President

Brian L.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We purchased an HVAC tune up which was done and in addition the service rep answered a lot of questions about the performance of our heating system and made several good recommendations that we can take advantage of. All in all a good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Cotton Service Company LLC
Dear Member, We would like to thank you for choosing Cotton Service Company! I am always glad to hear that a customer has a good experience with our technicians. If you have any questions or concerns, please don't hesitate to call us. Thank you again, Melissa Thomas, President (502) 276-2500

Shana T.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: I was having trouble putting in my air filter because the duct work was not installed properly. Was referred to this company by a friend and the service man arrived super fast! Fixed my duct work so that I can install my air filter myself next time. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Cotton Service Company LLC
Hi Member, Thank you for choosing Cotton Service Company, LLC! We are delighted that you had a great expierence with us and hope that you will use us again in the future for all your HVAC needs. Have a great day and thank you for the review, Melissa Thomas, Owner Cotton Service Company, LLC
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    • 2
    • 3(current)

Contact information

1105 Ulrich Ave, Louisville, KY 40219

www.cscllcky.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Cotton Service Company LLC is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Cotton Service Company LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cotton Service Company LLC offers free project estimates.
Yes, Cotton Service Company LLC offers eco-friendly accreditations.
No, Cotton Service Company LLC does not offer a senior discount.
Yes, Cotton Service Company LLC offers emergency services.
Yes, Cotton Service Company LLC offers warranties.
Cotton Service Company LLC offers the following services: Heating & air conditioning - service, installation & preventative maintenance. Sheet metal.
Window units

Contact information

1105 Ulrich Ave, Louisville, KY 40219

www.cscllcky.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM