COMPUTER DOCTORX

Computer Repair, Computer Training

About us

We charge by the hour and offer flat rate fees for certain repairs. Pickup and delivery of systems are free of charge. 1st hour On-site service fee: $100 Additional 1/2 hour: $50. Operating System rebuild (to factory default with data backup up to 10GB): $150 Laptop DC Jack replacement: $120 Various parts and hardware available on site. Computer DoctoRx offers on-site service in your home or small business. Our technicians are friendly, certified and professional. We will fix your problem on-site if parts are immediately available, offer to repair in our facility or at minimum tell you what is wrong so you can make an informed decision. Computer DoctoRx offers the following services: - Desktop and laptop operating system wipe and restore - Desktop and laptop upgrades - laptop DC Jack repair - Wireless network setup and security - Data recovery services. We will also tell you honestly if your system is not worth fixing and you would be better served by replacing. We do offer replacement parts where it is determined it is cost effective to upgrade the system. We can order custom systems to your specifications and setup to your satisfaction. We Make House Calls!

Business highlights

20 years of trusted experience
Veteran Owned & Operated

Services we offer

Computer Repair, Laptop repair, Laptop DC Jack replacement, On-Site service, Operating System rebuild (Wipe and Restore)

Amenities

Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.829 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 26-29 of 29 reviews

Susan C.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed my computer that kept freezing up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Michele and Chris C.
06/2013
5.0
computer repair
  + -1 more
Wayne was quick to respond to our call, very personable, knowledgeable and helpful in teaching us how to use our new computer. We will definitely call again.
Description of Work: Helped set up new computer and transfer files from old computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

William M.
03/2013
1.0
computer repair
  + -1 more
See above
Description of Work: I made an appointment - they were a no show. I phoned the next morning to make sure I had the correct time and date. They did not return my call

Rating CategoryRating out of 5
responsiveness
1.0


Response from COMPUTER DOCTORX
Member – We are sorry that you have had this experience. We have no record of you ever making an appointment with Computer DoctoRx. It is my belief that you made an appointment with a competitor with a similar name. I assume from your post that you left a message on the voicemail for the number you called. We have received no message from you. While I think you have mistaken us for another company, we would be glad to assist you and earn your business. That being said, it is the policy of Computer DoctoRx to confirm all appointments to ensure no time or fuel is wasted driving to empty homes. If we are unable to reach a scheduled client with the provided contact information to confirm their appointment, we will cancel their appointment. This situation has occurred in the past, but we have no record of you ever making an appointment with Computer DoctoRx. We strive to exceed our client’s expectations and provide the best value for their money. Give us a chance to earn your business. Call 502-644-2406 to make an appointment.

James H.
01/2013
5.0
computer repair
  + -1 more
Excellent, Excellent, Excellent. Super job, very helpful, on-time, and they call to confirm appointment. HIGHLY RECOMMEND!
Description of Work: Recovered date from old laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80
    • 1
    • 2(current)

Contact information

11906 Longview Farm Dr, Louisville, KY 40299

http://www.computerdoctorx.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

COMPUTER DOCTORX is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 7:00 PM

Tuesday: 10:00 AM - 7:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 7:00 PM

Friday: 10:00 AM - 7:00 PM

Saturday: Closed

COMPUTER DOCTORX accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, COMPUTER DOCTORX does not offer free project estimates.
Yes, COMPUTER DOCTORX offers eco-friendly accreditations.
No, COMPUTER DOCTORX does not offer a senior discount.
No, COMPUTER DOCTORX does not offer emergency services.
No, COMPUTER DOCTORX does not offer warranties.
COMPUTER DOCTORX offers the following services: Computer Repair, Laptop repair, Laptop DC Jack replacement, On-Site service, Operating System rebuild (Wipe and Restore)

Contact information

11906 Longview Farm Dr, Louisville, KY 40299

http://www.computerdoctorx.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
Closed