I paid for the services up front and was completely taken advantage of. A project that was suppose to take a few weeks (IN STOCK ITEMS) lasted 3 months and the cabinets did not match! Some hickory and some cherry! They screwed up the dimensions and installed 2 cabinet that were not the correct size and tried to make me pay for the mistake. The store owner and workers showed up to get some "work done" at 11:30 one night! I am a female and at the time, I was 21 and living alone. They also smoked in my house, which was very unpleasant, because I am a non-smoker! I had to have the locks on my house change, after discovering that my dead bolt had been tampered with rendering it useless! On the same day I had my locks changed, a year after I threatened to sue them, if they did not finish the job and get out of my house (which they did), an employee showed up asking if he could do more work on my patio room! What a coincidence. LMPD was contacted!
Description of Work: The Cabinet Store replaced my old cabinets and counter top!
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
LAURA H.
06/2006
5.0
custom cabinets
 + -1 more
WE WERE REALLY IMPRESSED WITH THE QUALITY OF THE CABINETRY, THE COMPETITIVE PRICING AND THE TIME FRAME THAT IT TOOK AS COMPARED TO THE COMPANIES WE CHECKED OUT HERE IN LOUISVILLE. WE WERE VERY HAPPY WITH THEIR PRODUCT AND THAT THEY DID THE REPLACEMENT. AS A MATTER OF FACT, IT WAS DONE WHILE WE WERE ON VACATION. WE FELT IT WAS FINE FOR US TO LEAVE THE HOUSE, WE COULD TRUST THEM.
Description of Work: THEY REMOVED AND REPLACED THE OLD CABINETS IN OUR KITCHEN. IT TOOK ABOUT SIX WEEKS FROM PLACING THE ORDER TO FINISHING THE PROJECT. THEY ORDERED ABOUT SIXTEEN NEW CABINETS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
06/2006
5.0
custom cabinets, countertops
 + 0 more
I WAS VERY PLEASED. THE GUY THAT WAS RUNNING THE STORE REALLY WENT OUT OF HIS WAY TO MAKE THINGS GOOD. HE ACTUALLY CAME TO THE HOUSE TO SEE HOW EVERYTHING WAS GOING.
Description of Work: THEY TOOK CABINETS OUT AND INSTALLED NEW CABINETS AND COUNTERTOPS.
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Service Categories
Cabinet Making,
Countertops and Backsplashes
FAQ
CABINET STORE is currently rated 3.7 overall out of 5.
No, CABINET STORE does not offer free project estimates.
No, CABINET STORE does not offer eco-friendly accreditations.
No, CABINET STORE does not offer a senior discount.
No, CABINET STORE does not offer emergency services.