Bob Ray Co. is a full service Louisville tree company. With its commitment to the Louisville environment, Bob Ray Co. created Natural Products LLC as an avenue to recycle tree products. Natural Products LLC offers high-quality products that customers can count on. All of its products are ground and screened on-site as part of the manufacturing process to insure the highest grade mulch, compost, and topsoil. Natural Products LLC is dedicated to utilizing our natural resources, its mulch maximizes the use of wood our greatest renewable energy.
Business highlights
65 years of trusted experience
Emergency Services Offered
Services we offer
Tree care. Tree removal. Stump grinding. Tree pruning. Cabling. Bracing. Plant health care programs. Lot & land clearing. Emerald ash borer treatments. Fertalization.
Thank you very much for your business. We appreciate the opportunity to serve you. If we can be of any further assistance, please do not hesitate to call us. Again, thank you!
Debbie A.
01/2015
5.0
tree service
 + -1 more
unknown
Description of Work: We contacted Bob Ray in October to have 2 large trees and one smaller cut down. They responded quickly to our call and gave us an estimate. We also received 2 other estimates which one was much higher and the other about the same. We like dealing with local neighborhood companies and they had a good reputation so we went with Bob Ray. They were unable to start the work until the beginning of December due to the weather and the soggy yard that they needed to drive the large equipment on. One of the trees they used the cherry picker and the other 2 had to be climbed and cut down. It took 2 days to complete the work. They were punctual, very polite and kept us informed as they went. The men did a good job of cleaning up the debris as they were going along and also at the end of the job. I would definitely hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Bob Ray Company Inc
Thank you very much for your review. We appreciate your business. Please call if we can be of any further service.
Bernie G.
09/2014
5.0
tree service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$750
patricia B.
04/2012
5.0
tree service
 + -1 more
I was satisfied with their services, they did what they said they were going to do, they were punctual, and the tree survived, they saved the tree. They are arborists, as opposed to people who chop down trees.
Description of Work: I use Bob Ray Company, Inc. for my tree service. The last time they were here, they did some trimming and they treated a diseased tree that I had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy G.
03/2012
5.0
tree service, architect
 + 0 more
We were happy with his recommendations to correctly prune the tree.
Description of Work: They pruned a tree in my yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lisa D.
01/2012
5.0
tree service
 + -1 more
The first time he came out he did a consultation and didn't charge anything. Then we ask him to come out and he diagnosed the problem with the bores right away as the leaves were turning black.
Description of Work: He came out and stuck something in the ground to keep the bores from destroying our tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffry B.
01/2012
5.0
tree service
 + -1 more
Scheduling was a breeze, they showed up on time and spent over an hour removing the stump, removing the extra debris with a rake and leveling the sod where the grinder's tires had left minor tracks in the wet sod from recent rains. This job was for my Mother-in-law and she was as pleased as I was. I will definitely use Bob Ray again.
Description of Work: Hired to remove a large tree stump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133
Jonathan L.
11/2011
5.0
tree service
 + -1 more
He was great and fantastic. He was on time and quick. He knew how to work the insurance and was really good.
Description of Work: I used Bob Ray Co., Inc. for tree removal and they cleaned it up. He did it a couple of months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
robert G.
11/2011
5.0
tree service
 + -1 more
Everything went well. They were competent, friendly, and cleaned up after themselves. They did exactly what was expected, and we couldn't have asked for more.
Description of Work: They trimmed 4 trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Keith R.
10/2011
5.0
tree service
 + -1 more
Very personable and efficirnt from initial phone call, work performed and billing/collections.
Description of Work: Variable tree removal and trimming.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Dawn S.
08/2011
1.0
tree service
 + -1 more
Never received a call back for any services to be performed or estimate for that matter
Description of Work: I called on July 18th for an estimate on some tree limbs in my backyard gave the lady all of my information including contact info and was told that an arborist would contact me within 24 to 48 hours upon my call and have yet to hear from anyone. I would not use there service in the future.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Bob Ray Company Inc
We received call on 7/19/11 @ 8:45am. Our Arborist called on 7/20 but did not receive an answer. Our Arborist went to property on same day and evaluated trees. Upon return to office he attempted to call again as a courtesy and again did not receive an answer. He emailed quote as requested upon initial contact. Since then we discovered that our all in one copier was sending our quotes directly into the Junk Email box and have since ceased sending quotes using that machine. Upon receiving this information we investigated into this matter as our customers are important to us. Our documents were in our pending file waiting for a reply. Today we resent quote and copy of call ticket to this member with our apologies.
Cheri P.
02/2011
5.0
tree service
 + -1 more
Responded promptly to request for estimate. Because of weather, it was a couple weeks later before they could come to the site and top the tree. Had to actually come back a second time to get the job done as originally specified. They completed the work as they said they would. I am satisified with their work and plan on calling them again for further tree work.
Description of Work: Had a tree topped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
steve T.
10/2010
5.0
tree service
 + -1 more
Alright I guess. $1100 for 3 1/2 hours work seems a little steep. Since it took 3 weeks to receive the bill, I had time to guesstimate what the final cost would actually be. My guesstimate was way off. On a postitive note, at least it was $12.00 less than what it could have been.
Description of Work: Had dead limbs removed from two trees. Took about 3 hours, which was not nearly as long as I was told it would take when I got the estimate. I guess by telling me it would take most of the day to do it, it made the estimate of "not more than $1100" seem a reasonable charge. I just went with them without getting any other estimates since I know they have highly skilled and certified arborists doing the work. The trees look good and my new garage roof directly under one of the trees didn't get damaged in the process. I'm sure I could have gotten the job done for less, but I probably wouldn't have felt as comfortable. I was also very pleased that they could schedule my job within just a few days after I got the estimate. I didn't want the trees to have already dropped their leaves and make the identification of the dead branches a bit more difficult.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,088
Scott M.
07/2010
3.0
tree service
 + -1 more
Initital request for work was initiated around September 2009. Work was completed in December 2009 after all leaves had dropped from trees. When I asked how they would know which branches were dead on the trees now that the leaves were gone, I was told 'we're professionals... we can tell'. When trees leafed out in the spring, it was obvious some dead branches were missed. To my knowledge, no one from Bob Ray has been out to revew work that was done. I did receive a message from someone in the office related to payment. I've used Bob Ray in the past with no issues, however, based on this latest experience I will not use them in the future.
Description of Work: Bob Ray Co. was hired to trim dead wood off 2 large oak trees, as well as, to do selective pruning of some smaller trees.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$2,000
Response from Bob Ray Company Inc
After review of our records, it was determined the initial request for work was received 11-2-09. The actual work was performed 12-4-09. Bob Ray Company was never contacted by the customer nor was a complaint ever filed until a final request for payment was issued on 6-10-10. Payment was received 6-16-10 accompanied by a letter with the first and only mention of an issue by the member. We called the member on 6-16-10 to discuss the concerns and a possible solution. Our policy is to make certain the customer is satisfied. As of 10-20-10 he has never returned our call.
Hollan H.
01/2010
5.0
tree service
 + -1 more
Their estimate was fair. We really liked them and the work was excellent. Clean up was excellent as well and no damage was done to the property. It was a tricky removal, fairly close to my home, and they did a great job removing it.
Description of Work: They removed one large tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Fredrick T.
01/2010
5.0
tree service
 + -1 more
Very professional, cleaned up every bit od debris. Workers were pleasant and courteous. Trees and stumps are done by different crews, so it usually is done on separate days
Description of Work: Removed 12, 40 ' Hemlocks and all of the stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Cyril S.
01/2010
5.0
tree service
 + -1 more
They were by far the best tree service we've had. We've used several tree service companies. They were very professional and took care not to hurt the yard or trees. They were friendly and courteous. I would recommend them.
Description of Work: They trimmed out dead branches left over after an ice storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
NANCY N.
09/2008
5.0
tree service
 + -1 more
We've used them for years. They are very prompt. They leave the job site nice and clean (you wouldn't even know they were there). They are very professional and knowledgeable. They can point out diseased trees that have potential of falling on our house. I would highly recommend them.
Description of Work: They have removed many diseased trees from the yard. We just had a storm and they removed two trees dangling over our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa M.
07/2007
5.0
tree service
 + -1 more
They did a great job. Came as scheduled and stayed all day until they completed the work, as promised. They cleaned up the area well, and even took away some collected yard waste that was nearby but not part of the job. Since my yard has many, many trees, I'm sure I will be using the Ray company again. They were excellent.
Description of Work: They took down the limbs of a massive 60-year old sugar maple tree that was half-dead. I asked them to leave the trunk for wildlife habitat. While other company representatives had scoffed at that suggestion and tried to convince me it was a bad idea, this company rep. did not. Work was completed in one day and nothing was damaged in the process. It was a huge job which they did efficiently and expertly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
JEFF W.
07/2007
5.0
tree service
 + -1 more
They did a good job. I received several bids before deciding on them and I am pleased I went with them.
Description of Work: Removed 3 trees and ground stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
06/2006
5.0
tree service
 + -1 more
THEY'RE VERY GOOD. THEY KNOW WHAT THEY'RE DOING. THEY HAVE PEOPLE THERE WHO KNOW WHAT THEY'RE DOING. I THOUGHT THE PRICE WAS A LITTLE HIGH BUT BECAUSE THEY'RE SO RELIABLE I DON'T WANT TO DO ANY RESEARCHING. I'LL STICK WITH THEM.
Description of Work: THEY SPRAYED VARIOUS THINGS ON THE TREES TO PREVENT FUNGUS GROWTH AND INFECTIOUS BUGS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Architects
FAQ
Bob Ray Company Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Bob Ray Company Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Bob Ray Company Inc offers free project estimates.
Yes, Bob Ray Company Inc offers eco-friendly accreditations.
No, Bob Ray Company Inc does not offer a senior discount.
Yes, Bob Ray Company Inc offers emergency services.
Yes, Bob Ray Company Inc offers warranties.
Bob Ray Company Inc offers the following services: Tree care. Tree removal. Stump grinding. Tree pruning. Cabling. Bracing. Plant health care programs. Lot & land clearing. Emerald ash borer treatments. Fertalization.