Description of Work: Air Comfort of Ky performed a repair to our Central Air unit as a vendor for HSA Home Warranty company. They did arrive on time and perform the work as ordered but the unit went down again approximately 30 days later (different issue). At that time we requested that they return but they were "unavailable" and had no availability within 5 days. Three other companies came out to assess the unit. We had a second interaction with the company when they came out to give a second opinion (once again for HSA) on the status of our downed unit. During this visit one of their repairmen assessed the unit (blown compressor) in 3 minutes time by simply looking at it - he never touched the unit or attempted to turn the unit on. Needless to say we were not happy with the service provided. I would not recommend this company and will definitely not employ their services in the future.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
andrew G.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
I am very satisfied.
Description of Work: New HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Mark B.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Great Jobs
Description of Work: New Air Conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from Air Comfort of KY
[member name removed], Thank you for giving Air Comfort the opportunity to do HVAC right in your home. The new AC should keep you nice and cool! We appreciate your trust in us!
Andrew K.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
Went great.
Description of Work: The technician was very professional and performed his duties plus tried to explain on ways to help with the air flow in my house since I have a two story home. Great service, will use again if needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Air Comfort of KY
Thank you for your business. We look forward to seeing you for your future heating and air conditioning needs.
andrew G.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were on time, did excellent work and explained well how the new system worked. I continue to use them as my heating and ac contractor and would reccomend them to others.
Description of Work: I had a Mitsubishi Mr. Slim ductless heating & ac unit installed in a porch I was converting to a sunroom. They did excellent work in the time frame they said and for the quoted price. I have used them since for regular seasonal service on my main heat pump and ac system, and have had the same good results. I intend to continue using them and would recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Air Comfort of KY
(Member name removed), We hope your are continuing to enjoy the Mitsubishi unit. They are great for allowing you to have temperature controlled comfort in areas that you would not be able to otherwise. We appreciate your business and thank you for choosing Air Comfort.
Linda D.
04/2011
5.0
water heater repair
+ -1 more
The crew was great. They fixed what they thought was the problem, but as it turned they found that I had a leak in the hot water line. The company was really good to work with.
Description of Work: They replaced a gas valve on the water heater.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keith B.
03/2011
4.0
heating & air conditioning/hvac
+ -1 more
Mostly well. There was a storm the day after, and water was getting in the roof along the side of the vent that was used for the new furnace. Since there had been no leaks before, I asked them to come out to fix. They did not come out for 10 days after I called, and when they finally came, the attempt was to caulk around the vent on top of the roof. Before leaving, the technician told me if it didn't hold, I would need a roofer. Then he charged me $85. I paid it to get them out of my life. Low and behold, a roofer was needed. The roofer completed poorly done repairs, and assured me that it was a half-assed attempt. Although the furnace works well, and was competently installed, the overall service was lacking, and I will not do business with them again.
Description of Work: Installation of new gas furnace in attic, new returns installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$3,560
Michael C.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
excellent
Description of Work: Ken inspected unit (heater) and found cracked heat exchanger. The next day replaced the heat exchange. He was very thorough and explained all that he was doing. He was also polite and did not rush.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$410
Richard D.
12/2010
4.0
heating & air conditioning/hvac
+ -1 more
I have used this company many times for 12 - 15 yrs and they always come thru....On this visit we set up appointment - they got parts and arrived on schedule, required soldering and reconfiguring system ( which can be complicated ) because it deals with water systematically through the house and it had to be mostly drained....After work was done, system was tested and now works like new, workers very trustworthy and nice ~ I recommend.......R. M.......
Description of Work: New parts on heat boiler and labor......
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Emily H.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
We were having horrible problems with our previous unit as well as the company that installed/serviced it. Mark with Air Comfort came out and did all he could to try and fix the Armstrong unit we had purchased from Elder Heating and Air. He was extremely helpful and knowledgeable. In the end we realized we needed to buy a new unit. Air Comfort was great throughout the whole process.
Description of Work: Installed new Carrier heat pump and air handler.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Water Heaters,
Gas Logs
FAQ
Air Comfort of KY is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Air Comfort of KY accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Air Comfort of KY offers free project estimates.
No, Air Comfort of KY does not offer eco-friendly accreditations.
No, Air Comfort of KY does not offer a senior discount.
Yes, Air Comfort of KY offers emergency services.
Yes, Air Comfort of KY offers warranties.
Air Comfort of KY offers the following services: Heating and air conditioning including heat pumps, boilers, ductless split systems & gas logs.