Absolute Overhead Door Service

About us

Absolute Overhead Door Service was founded by Vince Heuser when he saw the need for a new garage door company that performed at a much higher standard than most companies in the local area. He understood and saw that the need for HONEST, knowledgeable, dependable, and friendly technicians was apparent and Absolute Overhead Door Service was then founded in 2007. Please call the location most convenient for you for a FREE estimate! Louisville, KY 502-561-8444 Elizabethtown, KY 270-765-2291 Bardstown, KY 502-331-0040 Southern Indiana 812-944-8110 Shepherdsville, KY 502-955-5011

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair garage doors, repair of door openers. replacement of broken springs, garage door maintenance, & garage door replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 218 reviews

MK V.
01/2017
5.0
garage doors
  + -1 more
Went great! Great service.. great communication. Would definitely recommend and use again!
Description of Work: Garage door wouldn't close.. it kept going up and down. Now it's fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carla M.
12/2016
5.0
garage doors
  + -1 more
Everything went well and works great
Description of Work: Garage tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin R.
11/2016
5.0
garage doors
  + -1 more
Went great. We had an older door, so some of the modernizations meant that it doesn't go all the way up anymore. But they called me, talked me through it, and gave me the option to continue or not. Very pleased.
Description of Work: New garage motor and keypad installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jerry P.
11/2016
5.0
garage doors
  + -1 more
The representative of the company performed in a manner to make their company proud. All work done promptly, professionally and to my complete satisfaction. This was my third door in fifteen years. Their technician worked to corrected a problem others said they couldn't and then recreated the situation to see if would fail, it did not. Bravo Absolute Overhead Door.
Description of Work: Damaged garage door needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$789

Jeffrey B.
10/2016
5.0
garage doors
  + -1 more
I was given a time to expect someone to come fix my garage. He showed up on time! I showed him the problem and he got right to work. Suggested replacing the cable on the other side as it was close to breaking too. He spent the time to make sure everything was adjusted and the door was opening and closing smoothly. He took my payment info and I had an invoice and CC receipt in email almost immediately. If I ever need garage work again, I will be certain to give Absolute a call. Jeff
Description of Work: Had a cable break on my garage door. Called Absolute and they were out the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Daniel H.
09/2016
5.0
garage doors
  + -1 more
Great. The door was extremely loud, but after the service it is much quieter.
Description of Work: Garage door tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry B.
08/2016
5.0
garage doors
  + -1 more
Good install. Best deal on found on Angie's List.
Description of Work: Purchased a new heavy duty opener for $400. The install was part of the deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rick L.
08/2016
5.0
garage doors
  + -1 more
The service person was courteous and knowledgeable. He quickly found the problem and recommended the best solutions, along with other options. We agreed on what was need to do and he promptly got on it. Very satisfied with their/his services and communication.
Description of Work: Our house had gotten hit by lighting and took out a lot of the electronics and communications systems. The garage door opener was one of them. Was not operating properly, if at all.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Jeremiah J.
07/2016
2.0
garage doors
  + -1 more
Felt that the package I purchased was a waste of money. The guy that came out called and told me he was going to be 20 mins late, which was fine. When he arrived, he looked at my door, asked if I had any WD40 because that's all it needed. I didn't so he went up to the gas station to get some. When he returned he sprayed the wheels and within 5 mins he was done. I asked him if that was all he was going to do and he said yes since my door didn't have the old spring system. I told him paid $89 door for a tune up package and he said "well I guess I better grease some more." After another 10 mins of "something" he said ok I'm finished. I thanked him and even let him put his company stickers on both of my garage door. Feel like I was misled to be honest. I could have saved $85 dollars and just sprayed the wheels myself. Will think twice before using Angie's List again. Considering I am a new home owner I am sure I will need things in the future.
Description of Work: Sprayed WD40 on my garage door wheels and place a sticker on my doors for future service.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$89

Karen S.
07/2016
5.0
garage doors
  + -1 more
It went well. It took most of the day for the installer to complete the job. But, he worked consistently and was pleasant. In a week or two, the garage door started creaking and making a noise we knew wasn't right. We quit using it until they could get someone out there that day. Since then, it was worked well and with no problems.
Description of Work: They replaced the whole thing, door and all. We decided on an insulated door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Matt C.
07/2016
5.0
garage doors
  + -1 more
They did a great job; I would hire them again.
Description of Work: I needed a new overhead door opener and some maintenance on the overhead door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Carol W.
07/2016
5.0
garage doors
  + -1 more
Great. Professional. The garage door was making noise going up and after tune up it doesn't. Provider was prompt and completed work in a timely manner. Will use again.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca S.
06/2016
5.0
garage doors
  + -1 more
Rsponse time was great and the guy showed up punctual and professional.
Description of Work: Replaced garage keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susie B.
05/2016
5.0
garage doors
  + -1 more
The door works better than it did when it was new!
Description of Work: Replaced garage door rollers, lubricated, adjusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Gary C.
12/2015
5.0
garage doors
  + -1 more
I had just about given up on this 60 year old door. It was coming off the track; the closer was disconnected; and I was opening it manually with great difficulty. I bought the Angie's List deal for a tune-up and roller replacement, figuring that I should give it a try and expecting them to find it beyond repair. But their friendly technician came out on time, got things back in line, replacer the rollers, and even repaired the hanger strap on the closer. To my great surprised, the door closed smoothly, the closer "purred" and the safety stop worked perfectly. Best $100 ever spent.
Description of Work: Tune up on old garage door; replaced rollers; repaired hanger on closer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LaVonda H.
08/2015
5.0
doors, garage doors
  + 0 more
The cost was similar or better than other companies. The tech was pleasant, professional and friendly as was the phone personnel. The door is installed and works great. This is not the first time we've used this company. It was years ago when we used them the last time. The work then was done very well and the tech educated us about what he was doing and why.
Description of Work: We had an old garage door which needed removed and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$647

Robert T.
07/2015
5.0
garage doors
  + -1 more
He was prompt ,quick and efficient .
Description of Work: Fix the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James P.
07/2015
5.0
garage doors
  + -1 more
It turned out well. There was a mix up with the keypad. I did want it. There was an issue with the keypad and the type of system that I have. So, what they did was, instead of getting the keypad replaced, they put new rollers on and just kind of checked it out. I didn't get the keypad because there was some issue. They provide universal keypads. I talked to the manager. I was sort of upset. Originally, when the guy came out, he didn't think it was the keypad. He was thinking it was just replacing all the rollers and lubrication. I told him, "No" and then he left and I talked to the manager. He explained the fact that they used an universal one and that it was not compatible or something. I accepted it. It wasn't so bad. I was looking for a keypad, but no worries. It wasn't their fault because they didn't know the door that I had. I thought that they would come out and look at my system and go and find one. It didn't work that way. I would have been upset if he had not been able to explain it to me. But after the explanation, I understood. There were no additional charges beyond the big deal price. This was the first time that I used them. The guys were very helpful. I asked about when I was going to get the new rollers. They've got different grades of rollers for the garage door. They were telling me that what they've put in are top-of-line type rollers. So I felt pretty good that they were giving me quality rollers. They did the work pretty quick. They tested and adjusted whatever needed to be adjusted. So, I was very pleased.
Description of Work: They put new rollers on and checked it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael M.
05/2015
5.0
garage doors
  + -1 more
It was very good, he was prompt and quick and everything you could want from a provider. I highly recommend this company.
Description of Work: He fixed my garage door, replaced the rollers and chain. He lubricated everything that needed to be lubricated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charlotte K.
01/2015
5.0
garage doors
  + -1 more
They were good. It took them about two minutes to get the work done. I thought the price was high for what they did. They were very serviceable and presentable. They were here on time. There were no additional charges for the service. I thought they were going to replace all the rollers, but they only replaced one. The service was good. They were very professional and did their job. I just thought they were going to do more than what they did for the price. I would ask them first on how much everything would cost before I would use them again.
Description of Work: I purchased a Big Deal for Absolute Overhead Door Service. They replaced one roller on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert H.
10/2014
4.0
garage doors
  + -1 more
Everything went fine. They techs arrived right on time and worked quickly. They were able to get me scheduled right away, faster than I thought, which was nice.
Description of Work: Garage door tune up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Mary C.
06/2014
5.0
garage doors
  + -1 more
All the details is simply that Vince did a great job! We had picked Absolute from a list on Angies List 2 years ago when we needed a garage door tune-up. Absolute also had a coupon we could use. Vince, again, did a superb job. We are overjoyed with Angies List and the service you provide.
Description of Work: Replaced both overhead door springs and greased, tightened - just generally made the door very, very quiet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melissa M.
06/2014
5.0
garage doors
  + -1 more
It went very well! I really needed to have someone come out the day I called, because, with the way the door was acting, I was afraid it was going to stop working all together. They were able to accommodate this request. The tech called me a few minutes before arriving. When he arrived, he found the problem right away and fixed it. He also checked everything else to make sure there were no other issues. He had it fixed in just a few minutes, and had me come out and open and close it to ensure i didn't see any other problems. The price for the service was also very reasonable, and I really appreciate that they were able to get someone to come out and fix the door the same day that I called.
Description of Work: I left the house Wednesday night and the garage door would not shut all the way. I called Absolute the next morning to have them come out. The gentleman who came out saw the problem right away - a bolt had fallen off, causing the door to strain when it opened, and not allowing it to close all the way. He fixed it and the door works perfectly now

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

edward C.
05/2014
5.0
garage doors
  + -1 more
It was good. I was very satisfied with that. I would highly recommend them.
Description of Work: I used the "Big Deal" that I purchased for the services of Absolute Overhead Door Service. It was for a garage door tuneup. They put new rollers on the door and tested it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

judy R.
05/2014
5.0
garage doors
  + -1 more
Great-! I called the day before when a spring broke and they came next day. I also used the 10% off coupon on Angies List.
Description of Work: Changed the springs on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

3600 Chamberlain Ln Ste 818, Louisville, KY 40241

http://www.Absolutedoor.net

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Absolute Overhead Door Service is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Absolute Overhead Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Overhead Door Service offers free project estimates.
Yes, Absolute Overhead Door Service offers eco-friendly accreditations.
Yes, Absolute Overhead Door Service offers a 2% senior discount.
Yes, Absolute Overhead Door Service offers emergency services.
Yes, Absolute Overhead Door Service offers warranties.
Absolute Overhead Door Service offers the following services: Repair garage doors, repair of door openers. replacement of broken springs, garage door maintenance, & garage door replacement.

Contact information

3600 Chamberlain Ln Ste 818, Louisville, KY 40241

http://www.Absolutedoor.net

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM