Absolute Overhead Door Service

About us

Absolute Overhead Door Service was founded by Vince Heuser when he saw the need for a new garage door company that performed at a much higher standard than most companies in the local area. He understood and saw that the need for HONEST, knowledgeable, dependable, and friendly technicians was apparent and Absolute Overhead Door Service was then founded in 2007. Please call the location most convenient for you for a FREE estimate! Louisville, KY 502-561-8444 Elizabethtown, KY 270-765-2291 Bardstown, KY 502-331-0040 Southern Indiana 812-944-8110 Shepherdsville, KY 502-955-5011

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair garage doors, repair of door openers. replacement of broken springs, garage door maintenance, & garage door replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 218 reviews

Michael C.
12/2021
1.0
garage doors
  + -1 more
They never showed! Booked a time with them and waited an extra hour and then call them back only to find out they left us off the schedule. Called another company and they are on there way now.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Emily H.
07/2021
5.0
garage doors, heating & air conditioning/hvac
  + 0 more
While on the hunt for a company to replace our outdated and barely functioning HVAC system, Home Adviser connected us with Absolute Services. I was contacted by so many contractors that it was easy to get overwhelmed with options but Zach stood out because of his excellent customer service and ability to answer each of my thousands of questions. I'm an overthinker by nature and tend to research something to death. I think he figured this out right away and when other companies didn't reply or would reply with answers that I knew I couldn't trust, Zach did the opposite and gave it to me straight. It was refreshing to have a sales consultant that wanted to be sure I was comfortable in this big decision and not just out to make a sale. I was anxious about spending a ton of money on something that was never really working right in the house we had been in for a few years but Zach promised he would make sure we were taken care of and our new system would be installed the way it should be installed. I don't trust easily but the warranty, the great reviews, the trustworthy information given, and Zach's overall attention to detail made my decision a bit easier. Zach sold me on a particular unit that would have been just fine for our house but after researching, we decided to upgrade. When I talked with Zach about my decision, he was able to work out a deal for us that made our HVAC dreams come true. He knew I needed a few days to overthink things over but he put me on the schedule just in case (I didn't ask him to do that). When I called to say we wanted them to take the job, they said they could do it in just a few days because he had already scheduled me. AND, it was the week before a hot streak. If he wouldn't have done that, I would have had to wait a few weeks. Thanks for that Zach! Installation day was like Christmas. Dalton and Kyle showed up on time. They were professional and friendly. They worked so hard all day to fix all the problems from a previous installation. I wish everyone that came into my home to do repairs or work would be as great as Dalton and Kyle were. I was so pleased with everything they provided. Because of the previous problems left by another company, Dalton and Kyle were put to the test but they did everything Zach had promised. It was obvious they all worked as a team to make sure we were taken care of and happy. They recommended one change once they got in there and figured some things out. They communicated with Zach and with all the awesome information I needed, I made a decision without any pressure. Zach checked in several times that day. Everything went so smooth. I couldn't have asked for a better experience. It far exceeded my expectations. By the end of the day, I was wondering what I had worried so much about. They made it so easy and it was great working with them! It's been two months (sorry for the delay in reviewing) and my happiness has only grown. My system is AWESOME. I have never been so comfortable in my home. I work at home and I didn't realize how bad it was before Absolute come to save the day. I am so happy I upgraded. I am so happy I picked Absolute. They made adulting so much easier than figuring this stuff out on my own. I am grateful Zach gave me a call to set up a consultation and then didn't give up on me. Thank you Absolute! And thank you Zach, Dalton, and Kyle!! You guys ROCK!!
Description of Work: Replace HVAC system, repair ductwork

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,900

David P.
06/2021
5.0
garage doors
  + -1 more
Other than delay in getting new door from their supplier, they did an excellent job with initial problem and the final installation of the new door
Description of Work: Installation of new garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Michael C.
05/2021
5.0
garage doors
  + -1 more
It went week. Dwayne came out and went over everything with me and went over my options. We discussed and decided on what to do. The services were performed in a timely manner and the garage door was operating great!
Description of Work: Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacque D.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
Professional and thorough. I am very pleased. He took the time to explain everything.
Description of Work: Hvac maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen Z.
05/2021
5.0
garage doors
  + -1 more
Door spring broke about 3:00 on a Saturday. Called Absolute and they had a technician there within an hour. By 5:00, my door was fixed! Zach was very professional and respectful, explained my options, and the price was much less than I expected. And there was no up charge for Saturday service! Highly recommend this company!
Description of Work: Garage door spring broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle T.
05/2021
5.0
garage doors
  + -1 more
Excellent service! Jay answered all My questions, provided the estimate while he was at my home and even had a program to show me what garage door would look like on my house! Jay T. Was professional and courteous! Great asset to this company! I also recommended the company as they have top notch products and stand behind their work! I have no doubt we will be scheduling with them soon!
Description of Work: Estimate on garage doors

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen S.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
Went well found out we needed a part and decided to go with a club membership to keep other things around the house in working order too.
Description of Work: Checkup on A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dianna C.
04/2021
5.0
garage doors, heating & air conditioning/hvac
  + 0 more
Great very professional very punctual Very polite
Description of Work: Furnace and air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon H.
04/2021
5.0
garage doors
  + -1 more
I just received an estimate for 2 overhead garage doors. They were very friendly and informative. I look forward to doing business with Absolute overhead Door Service in the near future. I will give another review after the install is done.
Description of Work: Garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patsy K.
04/2021
5.0
garage doors
  + -1 more
The installation tech, Isaac, did a really good job installing both garage doors and openers. He was very efficient, courteous and took care to ensure everything was installed appropriately.
Description of Work: Installation of garage door #2 and garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$879.55

Patsy K.
03/2021
5.0
garage doors
  + -1 more
It went well. Issac made sure the installation was done correctly and the door worked properly when he was finished.
Description of Work: Installation of a garage door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Patsy K.
03/2021
5.0
garage doors
  + -1 more
Derrick was very professional and provided me with a few options for replacing the doors that would fit my needs and my budget. He was very courteous and answered the questions I had.
Description of Work: Derrick me an cost estimates for replacing two garage doors and the openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daryl W.
01/2021
5.0
garage doors
  + -1 more
One broken spring on 10yr old system. Replaced both springs (L/R) and very small roller bearings (L/R). Punctual. Fast and friendly. Courteous. No complaints. Came out on a Sat exactly on time.
Description of Work: Garage door springs and bearings replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jason P.
01/2021
5.0
garage doors
  + -1 more
Dwayne Was great. He was prompt, friendly, and didn’t try to sell me on anything that I didn’t need. This company is very honest and I will definitely use again in the future
Description of Work: Garage door opener tune-up and seals replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kevin R.
01/2021
5.0
garage doors, doors
  + 0 more
Went well had it replaced in no time . Would hit again and recommend to my friends.
Description of Work: Garage opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Tracy L.
12/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Amazing! Charlie Turkowski Was great and the guy with him
Description of Work: A/C and Venting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin N.
12/2020
5.0
plumbing, doors
  + 0 more
Paul did an amassing job at a very reasonable price. I would definitely recommend him for your next plumbing project.
Description of Work: Replace fill valve and flapper in toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Marjorie E.
11/2020
5.0
garage doors
  + -1 more
Great. They were friendly and very professional. Responded promptly and made the repair quickly.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiger T.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely the best. Keith was very knowledgeable in what he's doing and very quick about it all. This is the 2nd time I've had him come over and it's amazing (first for my AC, now for my furnace). Very professional!
Description of Work: Heating Tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian K.
10/2020
5.0
garage doors, doors
  + 0 more
These guys are great and I’m picky! Door is exactly what I was Sold service was awesome! If readers of this review don’t call these guys they get what they deserve! This is an honest review from a real customer! Hire them and you’ll be glad you did! They removed old door and took away and installed the new door with all the bells and whistles in... wait for it..... 3 hours!!! I wad Completely impressed!
Description of Work: Double Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Gregory M.
10/2020
5.0
garage doors
  + -1 more
Excellent communication, punctuality, performance, explanation of repairs needed.
Description of Work: My garage door would not close

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Joyce B.
08/2020
5.0
garage doors
  + -1 more
Great ! Dwayne Hatfield was the service specialist who serviced my garage doors. At first, the garage one door opened for him without any problem. But Dwyane took the time to listen to me explain what problem I encountered and then he was able to identify the problem and fix it. The door is operating correctly now. He was able to identify the problem with the second door quickly and fix it so that it too is opening and closing easily. Dwayne was very professional, courteous, and skilled. He even left a phone number to contact him after he left if I had any questions. I would definitely use this provider again, and I would request Dwayne!
Description of Work: Service of garage door; lubricated rollers, gears, hinges, door, and opener. Adjusted and lubricated springs. All working aspects of the door were checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

laura H.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Wonderfully surprised. Great communication, on time, listened to my comments and thoughts. Very reasonable on price. Comforting in knowing 90 day Warrenty on my repair. Also explanation on the repair
Description of Work: AC Review and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne B.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. My air conditioner quit blowing cold air over the weekend (in hot August heat!). I called Monday morning and they had a technician to my house within hours. He gave an excellent explanation about how my system was set up to shut down when certain limits were exceeded and reset it. I will definitely call Overhead Doors in the future (a very misleading name for a company that does A/C repair).
Description of Work: Reset a switch that had tripped and shut down cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

3600 Chamberlain Ln Ste 818, Louisville, KY 40241

http://www.Absolutedoor.net

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Absolute Overhead Door Service is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Absolute Overhead Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Overhead Door Service offers free project estimates.
Yes, Absolute Overhead Door Service offers eco-friendly accreditations.
Yes, Absolute Overhead Door Service offers a 2% senior discount.
Yes, Absolute Overhead Door Service offers emergency services.
Yes, Absolute Overhead Door Service offers warranties.
Absolute Overhead Door Service offers the following services: Repair garage doors, repair of door openers. replacement of broken springs, garage door maintenance, & garage door replacement.

Contact information

3600 Chamberlain Ln Ste 818, Louisville, KY 40241

http://www.Absolutedoor.net

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM