Absolute Overhead Door Service

About us

Absolute Overhead Door Service was founded by Vince Heuser when he saw the need for a new garage door company that performed at a much higher standard than most companies in the local area. He understood and saw that the need for HONEST, knowledgeable, dependable, and friendly technicians was apparent and Absolute Overhead Door Service was then founded in 2007. Please call the location most convenient for you for a FREE estimate! Louisville, KY 502-561-8444 Elizabethtown, KY 270-765-2291 Bardstown, KY 502-331-0040 Southern Indiana 812-944-8110 Shepherdsville, KY 502-955-5011

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair garage doors, repair of door openers. replacement of broken springs, garage door maintenance, & garage door replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 218 reviews

Tami F.
04/2018
5.0
garage doors
  + -1 more
Same day service, tech was prepared to fix the issues I called about. Did not need to order parts. Even fixed a problem that I didn't call about!
Description of Work: Garage door seal replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Overhead Door Service
Thanks, [Member Name Removed]! We strive to provide excellent customer service and we are glad that you received just that! We appreciate you!

Rick P.
02/2018
5.0
garage doors
  + -1 more
very well. Knowledgeable, nice and polite service technician.
Description of Work: garage door opener fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Absolute Overhead Door Service
Thank you, [Member Name Removed]! We appreciate the review!

Carol W.
01/2018
5.0
garage doors
  + -1 more
Service tech on time and knowledgeable about the issue that was found. Have used company in the past and will continue to use.
Description of Work: Garage door opener maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Overhead Door Service
Thank you, [Member Name Removed]! We appreciate your continued business! We are dedicated to providing excellent customer service and we are glad you have received just that!

Donald M.
12/2017
5.0
garage doors
  + -1 more
Super. He found I had a broken spring and replaced it
Description of Work: Door would not lift
Rating CategoryRating out of 5
Yes, I recommend this pro

Tiffany C.
11/2017
5.0
garage doors
  + -1 more
Fantastic! The rep was honest and told me exactly what was needed.
Description of Work: Lubrication of garage door and roller replacement. I also needed the gears and sprocket replaced as it was on the verge of breaking (picture of old gears and sprocket provided) when the company repress arrived. I also had them replace my garage door seal as it was not completely sealing all the way across.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Response from Absolute Overhead Door Service
Thank you, [Member Name Removed]! We appreciate your business!

Julie H.
11/2017
5.0
garage doors
  + -1 more
My service man was on time and very nice and knowledgeable. He did a fantastic job of making my garage door quiet again. He even had an extra remote for me to purchase as our other one only works half the time. I would definitely use Absolute Overhead again.
Description of Work: Tune up on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Absolute Overhead Door Service
Thank you, [Member Name Removed]! We strive for excellent customer satisfaction! We appreciate your business!

Cody H.
10/2017
5.0
garage doors
  + -1 more
It went great! Pleasure to do business with.
Description of Work: We called Absolute Overhead Door and had them come out to give us an opinion and quote on replacing the garage door. They recommended replacing it. We had a second company come out to compare pricing. Absolute Overhead Door had better pricing. We got the door ordered and it took 2 weeks because it was custom with Windows. They had it put in in about 4 hours and it looks great! They had great customer service and would highly recommend to anyone. Before and after photos included.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,485

Response from Absolute Overhead Door Service
Thank you, [Member Name Removed]! We strive for excellent customer service and we are glad that you received just that! Thank you for the picture, as well, your new door looks GREAT! All of us here at Absolute Overhead Door appreciate your business!

Andy N.
10/2017
5.0
garage doors
  + -1 more
They arrived on time and did a very good job in a timely manner.
Description of Work: I needed a tune up on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodriguez H.
10/2017
5.0
garage doors
  + -1 more
Garage door is closing smoothly and no sagging door panels
Description of Work: Paid for garage door tune up service. However the problem I had dealt with the garage door sagging when it was closing. Service guy added s support bar across the sagging area and greased the rollers for the same price ss the tune up service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Absolute Overhead Door Service
Thank you, [Member Name Removed]! We appreciate the feedback and review. We appreciate your business!

Janet C.
09/2017
5.0
garage doors
  + -1 more
Great! he arrived on time,did the repair work in a timely manner, was very pleasant
Description of Work: 'general maintenance on overhead door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

robert M.
09/2017
5.0
garage doors
  + -1 more
They did a good job. I had them replace the metal rollers with the fiberglass, and they were very efficient. Didn't take them long, and very happy with them as well. I don't recall really any issues. I'm pretty sure they were on time, quick, I'm happy with the door.
Description of Work: It was a Big Deal purchase for a garage door tune-up and roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

mitch H.
09/2017
5.0
garage doors
  + -1 more
Great. They were prompt and I have yet to have any issues.
Description of Work: Install new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol E.
09/2017
5.0
garage doors
  + -1 more
Came early & fixed it in no time. Very happy with service.
Description of Work: Door was off the track & the track was bent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita O.
07/2017
5.0
garage doors
  + -1 more
It went great. During the initial inspection, the technician, Dwayne, said the door was in good shape and was balanced. He oiled the hinges and other areas where oil is applied. He educated me on maintaining the door by oiling the areas every 3 months. He showed me the specific areas to oil. During the inspection, he found that the sprockets on my door opener were breaking. I actually observed the sprocket pieces and had noticed that my door opener was hesitating and jerking when I opened the door. Dwayne point out the slack chain and said that, eventually, the opener would stop working. During the second visit, he replaced the opener and installed a keyless pad.
Description of Work: Absolute initially came out to inspect and maintain my garage door. A second visit was needed to replace my garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Susheela S.
07/2017
5.0
garage doors
  + -1 more
They were very good. We had no problems at all with them. They came when they said and did a good job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh C.
07/2017
5.0
garage doors
  + -1 more
They were here when they said they would be, they were fast, and the repair is working great even after a couple years.
Description of Work: Replace a garage door spring
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles J.
07/2017
5.0
garage doors
  + -1 more
Very well. They recommended replacing with two springs so that if one fails, the garage door will still open.
Description of Work: Garage door spring replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chris K.
04/2017
5.0
garage doors
  + -1 more
Great, thought it would need to be replaced. He repaired it in less than a hour.
Description of Work: Repaired a garage door my wife backed into without opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Norma B.
04/2017
4.0
garage doors
  + -1 more
They were quick, the price was reasonable, And the staff was friendly and professional. Would hire again.
Description of Work: Had a new garage system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Phyllis H.
03/2017
5.0
garage doors
  + -1 more
The quality of work was fine. Punctuality was good.
Description of Work: They came and did the cable that was loose.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas R.
02/2017
5.0
doors
  + -1 more
Everything was great. Technician was on time ,professional and personable.
Description of Work: Garage door maintenance, outdoor keypad, and operation education.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Victoria S.
01/2017
3.0
garage doors
  + -1 more
My outdoor key pad was place too high; the installer did not ask me about the level I needed it for convenience. I'm quite short and I needed it at least at eye level. Also my blind on one garage window was damaged, knocked down and the installer didn't draw my attention to it. When I discovered it, I called and they did send someone out to rehang the Venetian blind; this was done without a great deal of attention to detail as it's not level. I'm happy with the new garage door, but I'm not very happy with their craftsmanship or attention to detail.
Description of Work: Garage door replacement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Betty F.
01/2017
5.0
garage doors
  + -1 more
The gentleman arrived on time and got right work. He did a great job.
Description of Work: Installed a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Judy S.
01/2017
5.0
garage doors
  + -1 more
It went very well. The worker was very professional. He even reprogrammed the keyboard on the outside of the garage so I can use it to open or close the garage door.
Description of Work: They performed a tune-up of my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROLAND B.
01/2017
4.0
garage doors
  + -1 more
Fine. Still is a significant noise beyond the lift motor. Must be in the rails or something.
Description of Work: Replace rollers on garage door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

3600 Chamberlain Ln Ste 818, Louisville, KY 40241

http://www.Absolutedoor.net

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Absolute Overhead Door Service is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Absolute Overhead Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Overhead Door Service offers free project estimates.
Yes, Absolute Overhead Door Service offers eco-friendly accreditations.
Yes, Absolute Overhead Door Service offers a 2% senior discount.
Yes, Absolute Overhead Door Service offers emergency services.
Yes, Absolute Overhead Door Service offers warranties.
Absolute Overhead Door Service offers the following services: Repair garage doors, repair of door openers. replacement of broken springs, garage door maintenance, & garage door replacement.

Contact information

3600 Chamberlain Ln Ste 818, Louisville, KY 40241

http://www.Absolutedoor.net

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM