Absolute Overhead Door Service

About us

Absolute Overhead Door Service was founded by Vince Heuser when he saw the need for a new garage door company that performed at a much higher standard than most companies in the local area. He understood and saw that the need for HONEST, knowledgeable, dependable, and friendly technicians was apparent and Absolute Overhead Door Service was then founded in 2007. Please call the location most convenient for you for a FREE estimate! Louisville, KY 502-561-8444 Elizabethtown, KY 270-765-2291 Bardstown, KY 502-331-0040 Southern Indiana 812-944-8110 Shepherdsville, KY 502-955-5011

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Repair garage doors, repair of door openers. replacement of broken springs, garage door maintenance, & garage door replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 126-150 of 218 reviews

David M.
04/2013
5.0
garage doors
  + -1 more
Showed up on time and completed work in a timely manner at cost agreed to
Description of Work: Replace rollers on garage door, as well as garage door tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Roger S.
04/2013
5.0
garage doors
  + -1 more
They were great. I called and made the appointment. They said they would come the next day at 9:30 and they got here a little early. They did exactly what they were supposed to do and he told me a couple of things that I should probably have done in the future but I didn't have them done right then. They didn't try to put anything on my or anything.
Description of Work: I used a Big Deal Coupon for Absolute Overhead Door Service in February.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Peter C.
04/2013
5.0
garage doors
  + -1 more
They were great, very prompt and quick. They analyzed and isolated the problem in a few minutes. He had the gear that needed to be replaced in his truck. Replaced the gear and rollers. He cleaned up after himself and was out of there in 30 minutes even after arriving early. Absolutely outstanding.
Description of Work: Replaced a gear and rollers on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Timothy L.
04/2013
5.0
garage doors
  + -1 more
Person showed up in the time frame promised, worked quickly and efficiently to solve the problem.
Description of Work: Reset Torsion Spring System where cable came off one side. Door would not operate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Ray N.
04/2013
5.0
garage doors
  + -1 more
I contract them based on a $99 special to get general Garage Door Maintenance and to replave the rollers. During the maintenance, he indiated that a part in the garage motor was bad and indicated it may go out soon. He quoted a price for me, then upon permission, went ahead and replaced the part. The garge door is now significantly quieter and open / closes great.
Description of Work: General Garage Door Maintenance. They did replace a part that they found was defective.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Pam R.
04/2013
5.0
garage doors
  + -1 more
problem: garage door would not open, motor made grrrrr-ing sound. called son, suggested a couple of things I should try: still no success. checked Angie's list, called Absolute Overhead Door Service, technician arrived within 2 hours. technician listened to sound, determined it was stripped gears, replaced them, and it worked! happiness at my address! Way to go, JR!
Description of Work: technician arrived within 2 hours. JR listened to sound, determined it was stripped gears, (explaining all along what he was doing) replaced them! he even replaced a lightbulb that was needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Paula C.
03/2013
5.0
garage doors
  + -1 more
He did a really good job. He also pointed out something that needs to repaired. He did not push anything on me and told me I did not need to address it right away. They did a great job and I have no problems with the service.
Description of Work: I purchased a Big Deal for garage door reconditioning and replacing the rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary R.
03/2013
5.0
garage doors
  + -1 more
When I called to arrange service for my garage door, Absolute Garage Door was ready to come out the very next day. The service technician arrived promptly as scheduled, completed the work as expected, explained the problem I was having with the opener and suggested options for repair or replacement. Just his fiddling with the receiver got the thing working again for now, but when I'm ready to replace the old unit, I will definitely consider calling Absolute.
Description of Work: Reconditioning of Overhead Garage Door Opener and evaluation of malfunctioning opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Matt U.
03/2013
5.0
garage doors
  + -1 more
Technician arrived within the time specified and immediately went to work. While performing service he answered all my questions and pointed out where I might expect to have issues in the future with my door. After he was finished with replacing the rollers the door functioned better than ever.
Description of Work: I had my garage door serviced and rollers replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jonita J.
03/2013
5.0
garage doors
  + -1 more
After the call to set up the appointment, he came as planned and even called to see if he could do the job early. I was all for that. He came in, introduced himself and went to work. He was finished and out in no time,
Description of Work: They changed the rollers on my garage door and oiled all the cables and wires. The performed maintenance on all of it,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James S.
03/2013
5.0
garage doors
  + -1 more
I spoke with the two men, nice fellows that explained what they would do and informed me the problem I was having was due to wrong size springs, however, to their credit, no big sales pitch, just a frank assessment and cost to replace them, should I deside to some day.
Description of Work: Garage door adjustment, roller replacement and lubrication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy and Glen B.
02/2013
5.0
garage doors
  + -1 more
This company proved to be very prompt. They came out the day after I called to make an appointment, and showed up right on time. He got right to work and finished the job very quickly. While he did the work, he explained problems he had found and told me about problems I could expect in the future based on what he had found. If I do have future problems, I will call this company because I was very pleased with the job they did.
Description of Work: The worker replaced all ten rollers in the garage door I contracted for, and lubricated all the moving parts. Then he tested the door to make sure it worked properly. He also inspected the other door and did some lubrication on it, then tested it. Both doors work like new now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tom T.
02/2013
5.0
garage doors
  + -1 more
Not only was the work done right, it was done beyond my expectations. They even installed the rubber barrier on the bottom of the door at no extra charge.
Description of Work: My garage door was reconditioned, rollers were replaced and the door adjusted so that it would open and close fully and properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Cindy M.
02/2013
5.0
garage doors
  + -1 more
On time, work done just as they said in the amount of time. Friendly.
Description of Work: They did what they said they would do.
Rating CategoryRating out of 5
Yes, I recommend this pro
$139

Ryan O.
02/2013
5.0
garage doors
  + -1 more
Vince arrived promptly. He was professional and friendly. He completed the work quickly and thoroughly, and he took the time to educate me on the mechanics of my overhead door and gave me tips to properly maintain it.
Description of Work: Great experience, Professional, On Time, Educational
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Mark B.
01/2013
5.0
garage doors
  + -1 more
They did a great job on 1 garage door with 1 exception. When resetting the limits on the garage door opener, they reset all of the remote codes. Now I have to teach 5 remotes the code, again. I hired these guys to come back following day to replace the weather stripping on both of my garage doors and the work was done timely and reasonably priced.
Description of Work: Garage door reconditioning and roller replacement special.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

gary B.
01/2013
5.0
garage doors
  + -1 more
It went very well.they showed uo went to work and in 35 minutes had the garage running like new
Description of Work: Tweaked the garage. I can barely hear it open now

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bettye P.
12/2012
5.0
garage doors
  + -1 more
It went very well. I have also used them in the past.
Description of Work: This was a Deal for $99 for a Garage Door Tune-up PLUS Roller Replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Todd D.
12/2012
5.0
garage doors
  + -1 more
Very professional, prompt, and courteous. Exceeded all expectations.
Description of Work: Garage door service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

larry H.
12/2012
5.0
garage doors
  + -1 more
Was good, good suggestions and way less expensive than competition. Work was perfect.
Description of Work: Endedup replacing door. Good move todo that instead of maintaince on old door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Frank S.
12/2012
5.0
garage doors
  + -1 more
He arrived on time and explained all of my options. He also answered all of my questions and provided great service.
Description of Work: Very professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dawn C.
11/2012
5.0
garage doors
  + -1 more
I could not believe when I called and got scheduled for the next day! It was wonderful! Vince arrived early and got to work immediately. He kept me informed of the process and answered all my questions patiently. He told me how old my garage door was (very old!) and gave me a brief history of overhead garage doors - it was pretty interesting! My rollers were not standard, so he could not replace them as per the coupon. He was going to refund some of my money, but we had wanted a remote access keypad to get into the garage from the outside. He had a universal one with him, so installed that! We are going to have to replace our garage door in the near future, and we will almost certainly go with Absolute Overhead Doors. I was very impressed with the entire process.
Description of Work: Tuned-up garage door hinges and rollers. Installed remote access keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy S.
11/2012
5.0
garage doors
  + -1 more
Arrived promptly. Got to work immediately. Contracted work was completed. Bonus and very valuable to me: took the time to educate me re: how the door and it's component parts function and what maintenance I need to do myself and things to watch out for. Excellent in every way !!!
Description of Work: Garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy S.
11/2012
5.0
garage doors
  + -1 more
Work was done as promised and was professionally installed in short time.
Description of Work: He changed the rollers on garage door opener and also oiled each section of the garage door where it moves for opening and closing. As a bonus he programed both of my vehickles and also my outside pad opener. He was really nice and professional person.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Melissa J.
10/2012
5.0
garage doors
  + -1 more
Went out of his way to tighten up some rails that were loose. Was very nice and helpful.
Description of Work: New rollers on the garage door. A tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

3600 Chamberlain Ln Ste 818, Louisville, KY 40241

http://www.Absolutedoor.net

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Absolute Overhead Door Service is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Absolute Overhead Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Overhead Door Service offers free project estimates.
Yes, Absolute Overhead Door Service offers eco-friendly accreditations.
Yes, Absolute Overhead Door Service offers a 2% senior discount.
Yes, Absolute Overhead Door Service offers emergency services.
Yes, Absolute Overhead Door Service offers warranties.
Absolute Overhead Door Service offers the following services: Repair garage doors, repair of door openers. replacement of broken springs, garage door maintenance, & garage door replacement.

Contact information

3600 Chamberlain Ln Ste 818, Louisville, KY 40241

http://www.Absolutedoor.net

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM