ADDITONAL CONTACT: STEVE FULLER. DBA: ESTES HEATING, ESTES PLUMBING, ESTES PLUMBING & HEATING, JOHN ESTES HEATING, JOHN ESTES PLUMBING, JOHN R ESTES HEATING, & JOHN R. ESTES PLUMBING & HEATING.
We were more than satisfied with the price charged, the professionalism of the workmen and the quality of the work performed. I would not hesitate to call John Estes again for any type of plumbing problem based on this experience and have recommended him already to several friends. This is the way to run a business and it is much appreciated!
Description of Work: We had an exterior faucet that had frozen and burst last winter that we had been slow to repair (we didn't leave the hose connected!). This was the second time this had happened (and repaired once before with the promise "that it would never happen again"). We had finished a screen porch to a den approximately three years ago and added a wet bar; the exterior faucet and wet bar were attached to the same line, which ultimately flooded a portion of our basement when the line burst. Two plumbers from John Estes arrived within an hour of being called and immediately determined that the exterior faucet should never have been placed where it was initially and advised that the line needed to be capped and the faucet moved. They were then going to run a separate line from under the wet bar through the side of the house to a new exterior faucet to minimize the possibility of the line freezing. That necessitated a second visit due to the job being too complicated and time consuming to complete at first viewing. They returned as scheduled, did the work and left specific instructions for us to relay to the carpenter in terms of repairing the side of our house around the new faucet location (insulation, house wrap and vinyl siding had to be repaired),
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Wolfgang K.
09/2011
5.0
plumbing
+ -1 more
I guess John sent two of his employees. They were and time and were very professional.
Description of Work: Installed new hardware (faucet) in bathroom and new garbage disposal in kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
NICK M.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are great. I have been with them for four years and have been very happy.
Description of Work: They are my exclusive heating and air company. They changed some outdoor fixtures for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna D S.
08/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
they came out, very professional, said ac coil needed to be replaced. Gave approximate cost. Ordered coil, came back 2 days later and replaced coil. Took care of the problem.
Description of Work: Replaced ac coil
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Kathryn L.
07/2011
5.0
plumbing, drain cleaning
+ 0 more
John is very personable, very knowledgable of the area, the pipes in the neighborhood I live in, as well as the complications that came with the age of my house. And after making me laugh, he took 10 minutes to fix the problem. He is officially our plumber for life!!
Description of Work: While stripping wall paper off of the walls in the bathroom, small pieces went down the sink and clogged the drain WELL. My husband had been a plumber in the Navy and couldn't get the clog out. John Showed up, worked some magic with the sink and in 10 minutes start to finish had it working like a charm again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
JEANNE J.
07/2011
5.0
plumbing, drain cleaning
+ 0 more
THEY KNOW WHAT THEIR ARE DOING AND DON'T WASTE YOUR TIME. ALL I CAN SAY "EXCELLENT''.
Description of Work: I HAVE USED THIS COMPANY OVER THE COURSE OF 15 YEARS. SERVICE IS EXCELLENT AND ON TIME EVERYTIME. WE HAVE A WASHER DRAIN THAT PLUGS UP OFTEN SINCE WASHER'S HAVE NO LINT TRAP ANYMORE. JOHN HAS DONE OTHER PLUMBING TYPE PROBLEMS FOR US. INCLUDING REPLACING OLD RUSTED OUT PIPES WHEN WE FIRST MOVED INTO OUR HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NICK M.
04/2011
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
+ 1 more
I called them yesterday and they came out this morning. I have a drain problem with my washing maching and so they are changing out the drain. I've been watching them and they're doing a great job. They also have a great price!
Description of Work: I have used them many times for plumbing. They also do heating & A/C work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David B.
03/2011
5.0
excavators, plumbing
+ 0 more
It was a complicated process but a very positive experience. They were very prompt and competent. They came right out and knew what they needed to do. They brought all their own equipment, and everything was done in less than a day. I did not have a frame of reference in terms of the price, but I thought it was fair. The quality of the work and their responsiveness were good. I would use them again in the future if necessary.
Description of Work: I used John Estes Plumbing & Heating Inc to repair an underground water line for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
James D.
02/2011
5.0
plumbing
+ -1 more
My greatest appreciation for this company is that they have someone always to answer the phone. One of the plumbers told me they hire a service for this and for my opinion it is money well spent and is why I call them when I need plumbing. Have used them for three projects; each time had a different plumber but all were professional, courteous, quick to work and kept the area cleaned up.
Description of Work: installed new disposal and repositioned it from one side of sink area to the other.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Patti E.
02/2011
5.0
plumbing
+ -1 more
Well I just like there work. They come and check it out and fix whatever the problem is.
Description of Work: He worked on a faucet in my kitchen. It didn't have any pressure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roger P.
01/2011
5.0
plumbing
+ -1 more
John Estes did a good job. He knew exactly what he needed to do. When I described the noises he said he thought he knew what it was. He fixed it and was gone in about a half of an hour. It has been fixed ever since. It was a positive experience. He was knowledgeable, fast and did the repairs well. We have had nor problems since. I have not hired a lot of plumbers but it seemed he was fast bit a little bit expensive. He was a bit rough and used very common language but knew what he was doing. He was friendly.
Description of Work: John Estes serviced our kitchen faucet that was making noises.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Donald B.
01/2011
4.0
plumbing, gas leak repair
+ 0 more
He was thorough and clean. The price was reasonable.
Description of Work: I used John Estes Plumbing & Heating to install a gas line for a stove.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stephen R.
12/2010
4.0
plumbing
+ -1 more
I thought they did a good job. They were very efficient and finished the job quickly. I don't remember how much they charged me for the services, but I guess it was fine. I will use them again in the future.
Description of Work: I used the services of John Estes Plumbing & Heating Inc this summer. They repaired our copper pipe and fixed a leak.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
DAVID F.
12/2010
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
They were responsive. They got back to me.
Description of Work: I used John Estes Plumbing & Heating.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Virginia B.
11/2010
5.0
plumbing
+ -1 more
Plumber figured out problem immediately and repaired expertly. No complaints--thrilled with service.
Description of Work: Leak in ceiling under tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
SallyS S.
06/2010
4.0
plumbing
+ -1 more
John Wigglesworth is great. He's honest, he works hard, he does good work and he's funny. I would recommend them.
Description of Work: I've used Estes Plumbing for a variety of issues - clogged drain to replacement of water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lois C.
04/2010
5.0
plumbing, drain cleaning
+ 0 more
Day of call, Mr. Estes came to unclog commode drain which proved too be far down the line. Scheduled crew for next morning who came on time , unclogged the drain , reset the commode, cleaned up their mess and left. Satisfactory and efficient work.
Description of Work: remove commode, open drain, reseal and reset commode
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
NICK M.
01/2010
5.0
plumbing
+ -1 more
They were prompt, courteous, and professional each and every time. I have used them about 4 times plumbing issues.
Description of Work: They repaired a shower leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laverne M.
11/2009
4.0
plumbing
+ -1 more
It went very well and we were pleased with the work he did. He came out in a timely fashion and fixed us right up. His price was fair. He was careful and he addressed the problem in a short period of time. I didn't get any other estimates but the price seemed on target.
Description of Work: We used John Estes last spring to fix pipes that had broken and were flooding our basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rachelle W.
10/2009
5.0
plumbing
+ -1 more
I was very pleased with the outcome of this visit.
Description of Work: I had a water stain on the first floor ceiling of my garage, so I assumed it was a bathroom leak from the bathroom above the water stain. I had Estes come out to assess the leak and give me an estimate. They checked everything out thoroughly and found that there was no leak in plumbing, and felt that it was a roof leak instead. I appreciated their honesty, since they don't do roofing work. I had a roofer come out and Estes was correct on their suspicion of a roof leak, so they seem to know their stuff. They also came the day after I called, so I appreciated their prompt response.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Steve M.
10/2009
3.0
plumbing
+ -1 more
The gentleman from Estes was quick to reply to my phone call and actually showed up that afternoon while the gentleman from the plumber I later hired to do the work was also there to look over the situation. However, the Estes gentleman seemed in a real hurry to check everything out and was in and out in less than half the time the other plumber spent assessing the situation and talking me through it. I learned much more from the other plumber, and I felt like my job, which eventually went for $2700, was not important to the folks at Estes. The Estes man promised to give me an estimate that afternoon or the next day, but he did not call me for almost a week after his visit. When he eventually did call, I had already signed with another plumber and was having the work done the next day. The estimates from the two firms were nearly identical for the work I had to do, but I was pretty disappointed in Estes' lack of a quick reply as promised. This was a pretty critical situation -- my entire plumbing system had already shut down once and could do so again at any time -- so making me wait a week for an estimate was not acceptable.
Description of Work: I had a main sewer line from my house to the city sewer line at the street that had become corrupted by tree roots and general decay (50 years old). I had Estes come give me an estimate on replacing the line. I did not hire Estes to complete the work.
Rating Category
Rating out of 5
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Kendrick V.
10/2009
1.0
plumbing
+ -1 more
I was frightened. My child was put in danger.
Description of Work: This is regarding an incident in the parking lot of Eastland Shopping Center in Lexington. A van from Estes sped through the lot at a speed in excess of 30 mph, nearly colliding with my vehicle. When i honked at the Estes van, the driver performed a rude gesture and sped recklessly on. I would never use this company for any services whatsoever, given that they employee individuals of such a reckless and antisocial character.
Rating Category
Rating out of 5
professionalism
1.0
Carol R.
04/2009
5.0
plumbing
+ -1 more
When the meter reader knocked on my door and said my water read to high I started contacted plumbers but it was going into the weekend. On Monday he called me back I couldn't meeet him until tuesday. On tuesday he called and came on over. I went back to sleep while they did the work. I won't get a bill til 1st of May but he had gave me an estimate. This was today. they even replanted a plant they had to dig up.
Description of Work: I had a leak outside the house in a water line. They found it and repaired it within 2 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
WILLIE F.
03/2009
5.0
plumbing
+ -1 more
We contacted Estes plumbing after finding them on Angie's list. They worked with us to find a convenient date. Since these are relatively new devices (ours was from Monessin), they asked for a copy of the product manual to make sure that they were safe. They showed up on time. 1.5 hours work by two guys, and only $148, which is VERY reasonable! The guys were very professional and friendly, I plan to use them as my plumbing company from now on!
Description of Work: Estes plumbing installed a vent-free gas fireplace in the TV room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
Gregory C.
01/2009
3.0
water heater repair
+ -1 more
When he got to the home, things went OK and the repair has worked well since. However, getting the repairman there involved waiting 3 days and he still didn't show up for an hour after he said he'd be there. When we spoke on the phone, he was rude and frequently cut me off.
Description of Work: Replacement of gas valve on water heater.
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Service Categories
Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Kitchen and Bath Remodeling,
Excavating,
Natural Gas Lines,
Marble and Granite
FAQ
JOHN ESTES PLUMBING & HEATING INC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
JOHN ESTES PLUMBING & HEATING INC accepts the following forms of payment: Check
No, JOHN ESTES PLUMBING & HEATING INC does not offer free project estimates.
No, JOHN ESTES PLUMBING & HEATING INC does not offer eco-friendly accreditations.
No, JOHN ESTES PLUMBING & HEATING INC does not offer a senior discount.
No, JOHN ESTES PLUMBING & HEATING INC does not offer emergency services.
No, JOHN ESTES PLUMBING & HEATING INC does not offer warranties.
JOHN ESTES PLUMBING & HEATING INC offers the following services: HEATING, PLUMBING, DRAIN CLEANING & WATER HEATER