Distinctive Design Remodeling, LLC

We used DDR to finish our basement, which included a home office, a multi-purpose room, a full bathroom, and multiple storage areas. We are very pleased overall with the quality or construction. Since completion of the project, we have had other professionals in to do decorating work, and all have commented that the quality of the work is very good. The project was completed on a reasonable timeline. There were a few times when a member of the crew felt that work completed by another crew member was not up to company standards, and they quickly pointed it out to us as well as the project manager so that the problem could be corrected immediately. The electrician was especially good working with us on developing a lighting plan that would meet our needs, and we are very happy with the end result. The crew that completed the cabinet installation and trim were also wonderful to work with. The project manager was helpful in facilitating communication between the various contractors to keep the project on track. He was responsive to our questions via phone and text when questions arose. We are excited to have our new lower level completed and look forward to many years enjoying the space.

Great company. They handled every thing from start to finish and kept us informed of the coming and going on. I wish I had used them for my home remodel, now that was a different story, and not a pretty one.

Overall good experience. Schedule often changed at last minute. Great quality of work.

Did not contact us as to when they would arrive. There was no communication between the company, the workers and us. We felt pressure from the special person they brought in to over see the project. They thought they did a great job, they didn't. They constantly called us about the money saying, they needed the money for building materials. A patio in back to replace a deck. Steps leading down from our back door. They offered a covering for free and they also offered to color the concrete any color we wanted. The concrete was poured and when we made comments that it was not professional looking, they made up a "slurry"? to cover the patio, which made it worse. We got information from the House and Garden show here locally. What a bad experience this was. The paperwork was all nice and pretty, but that was the only nice part about the whole experience. Then they started calling us about the money, we told them the finished product look horrible, then more calls and visits about the money. Finally, I was so tired with the way we were treated by the entire company, I told them I would pay them but not the complete amount we owed them. It was around $3000.00 that we owed them. We wrote them a check and we said just to get them off our backs, here was the money. The person making the sale originally was all nice and friendly. Boy did that change when we told them they did below quality work. We just could not get rid of them until we gave them the final amount that was due. We were so glad to finally get them off our back. I would NEVER use this company again, EVER. They did crappy work and used "bully" tactics to get what they wanted.

I'm really happy with our new basement/playroom! It looks better than I expected and we can't wait to start using it! We needed this project done quickly so we went with DDR as they were able to start the soonest. They were not the cheapest and the quoted cost didn't include painting or flooring (or waterproofing & HVAC work but that's not needed in every basement remodel). Our project manager, Chris, was awesome and we were in constant contact. Despite the basement being more expensive than anticipated, I'm very please with the end result.

Very easy to work with and very professional.

I am very happy with my project.

We are very happy with our covered patio. DDR added to our concrete patio and built a covering over it. It matches the house perfect and is a much better product than the other companies that quoted us. We are very happy with the customer service and final product.

Work was done in a very timely manner. The quality of workmanship was great and they kept us involved and informed during the entire process. They answered all questions and we would definitely use them again.

Enjoying the patio cover. The foreman over the job was very informative and helpful and wanted you to be pleased with the design created.

Good experience overall. Would hire them again.

We enjoyed working with Distinctive Design. They started the project early. Met every deadline and finished early. We could not be happier with our new basement.

Overall experience was good. For the amount I paid I felt that they should have painted and put down floor without an extra charge.

Excellent work and experience with the crew assigned to our project.

Excellent experience with DDR to completely finish our basement. The communication to update us on the project status and trades coming was great! The crew did an excellent job and was responsive to our needs. If there were questions or concerns it was handled the same day. We have a beautiful basement and would recommend DDR for any project and wouldn't hesitate to use them again.

I just got my basement finished and I'm quite happy with it. All the people that got involved with the project did a nice job not only finishing up the basement but also by keeping me updated with how the project was being done. I would recommend Distinctive Design Remodeling to everyone. They did an outstanding job.

The crew assigned to the project was amazing. They were dedicated to completing the project quickly but were also focused on quality.

Great communication throughout the process. All the workers were respectful and did a high quality job. I would highly commended this company to anyone thinking about doing a remodeling project!

Every single worker who came into our home including electricians, plumbers, dry wall installers, clean up, etc. was a true professional and highly skilled in the job. It seems that they all take pride in their work. They weren't here just to do the job but to do the job right. Their work ethic alone would encourage me to hire them again but when you add to that the fact that they were courteous and dependable seals the deal. Every horror story I've heard about construction woes has been dispelled by these people. Communication was always clear and timely. No question went unanswered and every answer was positive. The only drawback? They did such a good job on the basement I may now need to buy new furniture to live up to the new room!

finished on time , on price, cleaned up well and it looks great

Excellent customer service and dependable contractors

Decided to have our garage rebuilt. Distinctive design offered best value for the money! Great communication throughout the process, Chris worked really hard to stay on top of things and we really appreciated that.