The need for HONEST, knowledgeable, and friendly technicians was apparent and Absolute Overhead Door Service was founded in 2008. With our extraordinary growth because of our outstanding service, we cover the entire Central Kentucky area including Louisville, Lexington, Elizabethtown, Bardstown, and Southern Indiana. We have warehouses strategically located so our technicians can be on your job within two hours on most days with no extra charges anywhere or anytime in normal hours.
excellent service. The technician was knowledgeable and courteous.
Description of Work: The service was purchased thru Angie's list.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Marjorie E.
07/2014
5.0
garage doors
+ -1 more
They took care of the motor much less expensively than others had quoted. Scheduling was as simple as could be. They were clean, professional and completed the work quickly. The motor repair works comes with a one year warranty.
Description of Work: They provided a garage door tune-up and roller replacement. They also took care of a different garage door motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$214
Prabhakara Reddy N.
07/2014
4.0
garage doors
+ -1 more
The services were just average. It wasn't bad though.
Description of Work: I purchased a Big Deal from them for a general garage door tune-up and roller replacement.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
Jerry S.
06/2014
5.0
garage doors
+ -1 more
Performed as advertised. Courteous and professional.
Description of Work: Garage door maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan S.
05/2014
5.0
garage doors
+ -1 more
It went very well. He was very thorough in explaining what he did and how garage doors worked.
Description of Work: Maintenance on garage door. Replaced rollers, oiled hinges and working parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Jann G.
05/2014
5.0
garage doors
+ -1 more
We were very pleased with the service.
Description of Work: I purchased a Big Deal for a garage door reconditioning & roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rhyan C.
05/2014
5.0
garage doors
+ -1 more
Our technician, Mike, was punctual, courteous, and efficient. He made a great impression and we will definitely contact this company again for future service.
Description of Work: Repaired door track, adjusted torsion spring, and replaced gasket.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sally J.
05/2014
5.0
garage doors
+ -1 more
They did a good job. He was very nice, pleasant, and efficient. The gargae door works very well.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Barbara H.
04/2014
5.0
garage doors
+ -1 more
Garage door had quit working. When I called the next morning, I received a quick response to my call. An appointment was set for later that day. They arrived promptly and quickly diagnosed the problem and did the repair.
Description of Work: Installed new gears .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Erica H.
04/2014
5.0
garage doors
+ -1 more
Vince answered the phone when I called. It was nice not to have to leave a message and wait for a return call. He was able to come the same day and provided an accurate time for when he could come. He instantly knew the problem with the garage door opener and fixed it! He was professional and courteous. I will call Vince again.
Description of Work: Replaced gear in garage door opener
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Anne B.
04/2014
1.0
garage doors
+ -1 more
I emailed him the day I purchased the deal providing him with all of my contact information. I never heard back so I left a few voicemails. I still received no response after multiple phone calls. I filled out a form through Angie’s List to get the deal refunded.
Description of Work: I purchased a big deal for $111 for Garage Door Reconditioning PLUS Replacing your Rollers.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Absolute Overhead Door Service LLC
I am so sorry that this happened to you. I looked through the past two years of Angie's List messages and I have no record of receiving any message from you. I do my best to answer every message usually within a few hours. I am contacting my Angie's list rep to find out what went wrong because there is no record on my account from where you purchased it or where it got refunded. I know this dosen't make your situation and door any better but I will try to make sure it won't happen to anyone else. I am willing to give you the service for free to assure you that it did not happen on purpose. I want every customer to be happy with our service. Vince Heuser
Linda P.
04/2014
5.0
garage doors
+ -1 more
They're really good. They show up when you want them to you. They did what they said they were supposed to do, and they did it quickly. They cleaned up after themselves. They are professionals for what they do. They person that was working on my mother's had to build something himself for hers. He built a special part.
Description of Work: Two or three different things--something for our house, something for my mom's house. My mom's garage door wouldn't open.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
susan S.
04/2014
5.0
garage doors
+ -1 more
After clearing up data for the buy...service was great.
Description of Work: Replaced rollers on garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark K.
03/2014
3.0
garage doors
+ -1 more
Company performed pm of garage door and replaced rollers. This work was done on time and in a professional manner although there was a gap between the garage door and floor that was not there before the work was done. Installers said that it would be corrected with a new bottom seal. The seal did need to be replaced. Installers said they would have to come back to install the seal since they did not have the correct seal on their truck. After several calls, they did come back to complete the job, but it was almost a month later. The seal helped to close the gap between the floor and the door, but not completely. Installer said it was because of the uneven floor. Said that I could install a seal on the garage floor to completely seal it.
Description of Work: PM and install new rollers on garage door and later installed bottom door seal on garage door
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$99
Elisa W.
02/2014
5.0
garage doors
+ -1 more
They did great. Because I did not need new bearings, they set both doors on track and got them working again. They were quick and efficient.
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Laurie A.
02/2014
5.0
garage doors
+ -1 more
Two men from Absolute Overhead showed up on time, checked out my garage door, and went right to work. The work was performed in a professional manner, and they cleaned up after themselves. It was so nice to have a contractor be punctual and not leave a mess behind! I was very impressed.
Description of Work: Roller replacement, tune up and replacement of bottom weatherstripping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
John G.
02/2014
4.0
garage doors
+ -1 more
Went well. Professional inspector and installation. Inspection date was moved to next day due to unexpected delays prior to my promised date. Got a call to reschedule to next day.
Description of Work: Inspected garage door and installed new rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$89
lisa P.
02/2014
5.0
garage doors
+ -1 more
They were great! They knew exactly what they were doing. They gave me great tips and were so knowledgeable. I have a commercial grade door and they had to order special rollers for me, which they did.
Description of Work: I purchased a Big Deal with this provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tammy P.
02/2014
5.0
garage doors
+ -1 more
They came the same day I called and were very professional and knowledgeable. I would definitely use them again.
Description of Work: I purchased the deal for $100 for a garage tune up and roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wayne D.
01/2014
5.0
garage doors
+ -1 more
Great, showed after time change late in evening
Description of Work: Garage Door Tuneup
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Rose D.
01/2014
5.0
garage doors
+ -1 more
Technician was very friendly, showed up on time, did the work to our satisfaction.
Description of Work: Replaced rollers on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gregory H.
01/2014
5.0
garage doors
+ -1 more
Spring broke on garage door - fairly common issue as the door ages. Called Overhead; they were at the house the next morning; replaced both springs in about an hour. I couldn't be more pleased and will definitely call this company for service and repairs.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Claude H.
01/2014
5.0
garage doors
+ -1 more
It was great. The only problem was the guy was lost. I told him to call before they came out here but he didn’t call. He had to call me after he got lost.
Description of Work: I purchased a Big Deal coupon from Absolute Overhead Door Service to do a garage door tune up and to replace all the rollers. He checked it all over and made some adjustments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brett J.
01/2014
5.0
garage doors
+ -1 more
The provider contacted me right away, showed up on time and performed efficiently. My garage door in more quiet as I requested. A very satisfying experience.
Description of Work: Replaced rollers and reprogramed wireless opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Rose D.
12/2013
5.0
garage doors
+ -1 more
The worker showed up as scheduled, and quickly fixed the problem. He tried to talk me into doing the same service on the other side of the garage for double the cost (I had purchased a coupon on Angie's List, which was a very good deal), but the only reason he could give me for doing it was that it would make the other side quiet just like the one he had fixed AND it would make it more worth his trip from Lexington. If he had not added that last part, I might have gone for it. But he couldn't assure me that it would make the rollers on the other side last any longer, only that it would make them quieter. Although he did a very good job of fixing the side that was not working, he seemed resentful that he had driven from Lexington for $100.00 and stated that his boss would never offer that coupon again. This is the reason for the "B" on professionalism. Now the other side is starting to give us trouble, and I'm not sure that I will use this company, just because I have the impression that for him to come back will be very expensive. I think I'll look around for another coupon from another company!
Description of Work: Replaced rollers on garage door tracks. Door now opens easily and quietly.
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Service Categories
FAQ
Absolute Overhead Door Service LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Absolute Overhead Door Service LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Absolute Overhead Door Service LLC offers free project estimates.
Yes, Absolute Overhead Door Service LLC offers eco-friendly accreditations.
No, Absolute Overhead Door Service LLC does not offer a senior discount.
Yes, Absolute Overhead Door Service LLC offers emergency services.
Yes, Absolute Overhead Door Service LLC offers warranties.
Absolute Overhead Door Service LLC offers the following services: Garage doors.