Absolute Overhead Door Service LLC

About us

The need for HONEST, knowledgeable, and friendly technicians was apparent and Absolute Overhead Door Service was founded in 2008. With our extraordinary growth because of our outstanding service, we cover the entire Central Kentucky area including Louisville, Lexington, Elizabethtown, Bardstown, and Southern Indiana. We have warehouses strategically located so our technicians can be on your job within two hours on most days with no extra charges anywhere or anytime in normal hours.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Garage doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 190 reviews

Shannon H.
06/2021
5.0
garage doors
  + -1 more
Very nice, respectful and professional work.
Description of Work: 2garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Stefan S.
06/2021
5.0
garage doors
  + -1 more
I called with the spring broke on a Saturday morning. Aaron came out in just a couple of hours. Aaron was able to fix The broken spring intention cords that had snapped. Also replaced some other pets too. He was very nice and did great work. The garage works better now than it did 10 years ago when we moved into the house.
Description of Work: Garage door spring broke

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Ora C.
06/2021
5.0
garage doors
  + -1 more
Great. Working better than ever. Very pleased
Description of Work: Garage door fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

Dan L.
04/2021
5.0
garage doors
  + -1 more
They responded in less than 24 hours and it was also repaired within this time frame so it went very well.
Description of Work: New springs and new cables

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Dan L.
04/2021
5.0
garage doors
  + -1 more
Excellent. The company provided next day service. The technician Aaron Gilbert evaluated the problem quickly and provided several options for repairs. He was very personable and professional. He completed the work quickly and competently.
Description of Work: Garage Door Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Carrie D.
01/2021
5.0
garage doors
  + -1 more
Pleased with service, skill of workers on site and professionalism. They also provided feedback/correction on error which had been created during putting in the garage door opener (greatly appreciated and it clearly works better!). Cost was higher than expected, but not really sure the going rate. Would do business with again, but maybe after getting a quote from somewhere else first for comparison purposes.
Description of Work: Spring broke on one side of garage door, needed replacement for both sides

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lindsey S.
01/2021
5.0
garage doors
  + -1 more
Our (very old) garage door broke so we called Absolute Overhead Door to see about getting it fixed or replaced and we have had a wonderful experience from the start! When I called the office for more information, I spoke with Becky who was so kind, helpful and got someone scheduled to come see about our garage quickly. Today we worked with Aaron Gilbert and cannot say enough great things about him! He was professional, knowledgeable, easy to work with and very nice. He talked through all options with us and patiently answered all of our questions. Aaron helped us find the best option for what we need and clearly explained all the pros and cons of what we were considering. He spent time fixing our broken garage door so we could close it while we wait for the new garage door to be installed--which they can also do incredibly quick. So glad to be working with this company and definitely recommend them!
Description of Work: Garage door fixed and new garage door and opener installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
12/2020
5.0
garage doors
  + -1 more
Excellent customer experience from the initial estimate with James to the install with Derrick and Dalton! They were in constant contact on progress of the job and I felt confident things were going to get done right the entire time! Thank you!
Description of Work: Garage Door replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tanya G.
12/2020
5.0
garage doors
  + -1 more
The whole process was exceptional. I made a call to get a quote to repair/replace my very old garage door opener. I had an appointment the next day. Aaron called to let me know what time he would be arriving. He provided a quote and had all the basic parts on his truck to conduct the repairs that day. The quality of his work was great. During his install, he even repaired a few things that were poorly done with the last opener was installed many years ago.
Description of Work: Repair a garage door opender

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cristina P.
12/2020
5.0
garage doors
  + -1 more
Dalton was fabulous! I am so thankful for his hard work today. It took him several hours and I could tell he was running into issues with my garage system (it’s an old property, I’m sure it was the pits), but Dalton didn’t give up and he finished in the same day. Now I have a working garage and I am so happy! Both technicians that I met from Absolute Overhead Doors were fantastic. The first technician, James, (made the estimate and measurements) was also extremely friendly and professional. I would definitely recommend them to anybody!
Description of Work: Complete replacement of Garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela B.
12/2020
5.0
garage doors
  + -1 more
Excellent! James was exceptional. Not only was he willing to come do the assessment that day, but he promptly darted to my home without hesitation when he had just gotten home from a long's day of work. He presented three viable options and provided guidance on why each one would work. I ultimately chose to replace the system and he stayed well into the evening to get it done so I could move my car inside the garage in the frigid temps. He was professional and respectable of my time. A true class act of exceptional customer service!
Description of Work: garage door system replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$703

Tyler H.
11/2020
5.0
garage doors
  + -1 more
Jason did a great job! Will definitely hire again for any garage door needs!
Description of Work: Replaced Weather track and seal on the bottom of the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

SHAWN C.
05/2020
5.0
doors
  + -1 more
Went great. Appreciate that Absolute sent info to ensure I knew who was coming. They actually arrived much earlier than planned but checked first. While their estimate may not be the lowest cost, they clearly invest in customer service and hiring and retaining people who present knowledgeably and professionally.
Description of Work: Estimate for replacement

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda G.
11/2017
5.0
garage doors
  + -1 more
Great job! Courteous and knowledgeable
Description of Work: garage door tune up only

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derrick Y.
11/2017
4.0
garage doors
  + -1 more
The servicemen were very professional and explained the quotes in detail. They said they would match a competitors quote. I would recommend them.
Description of Work: Garage door was off tracks. Servicemen reset my door and provided quotes to replace garage door and install a garage door for my basement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Perry C.
10/2017
5.0
garage doors
  + -1 more
Excellent work. They were able to identify the source of a loud squealing noise when the door was in motion to a torsion spring bearing that needed lubrication. This was after the original door installer had been unable to resolve or fix the squealing, blaming it instead on the garage door opener track rail.
Description of Work: Replacement of rollers and overall inspection/adjustment of garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Carrie R.
10/2017
5.0
garage doors
  + -1 more
Very well. Very happy with the repair person, company and work performed. Will use them again.
Description of Work: Garage door repair and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason J.
09/2017
5.0
garage doors
  + -1 more
The technician was very professional and completed the job in a reasonable amount of time for the money!
Description of Work: Installing automatic garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Gail W.
09/2017
5.0
garage doors
  + -1 more
Zach was on time and even called when he was about 15 minutes out. Got the work done quickly.
Description of Work: I had trouble with my garage door sticking when the temperature dropped. Zach from Absolute Overhead Door came out and cleaned the tracks and replaced the rollers. Hoping I won't have any problems this winter.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Andrea D.
09/2017
4.0
garage doors
  + -1 more
The expected service was performed promptly and smoothed out the operation. However the problem (door reversing and not closing) returned again several days later. It seems to be a function of temperature so we'll try increasing the tension some more and verify alignment on the sensors at the base.
Description of Work: Garage door service: replace rollers, lubricate, and adjust the closing tension.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jamie C.
08/2017
5.0
garage doors
  + -1 more
Very well! It's nice to have a working garage door again.
Description of Work: Garage door opener replacement, and replacement of springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Terri C.
07/2017
5.0
garage doors
  + -1 more
Chris was absolutely wonderful!! Will definitely use again.
Description of Work: Maintenance on garage door
Rating CategoryRating out of 5
Yes, I recommend this pro

Damain F.
07/2017
5.0
garage doors
  + -1 more
It went very well, the technicians were courteous and on time.
Description of Work: Garage door tune up, and instillation of door seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan L.
06/2017
5.0
garage doors
  + -1 more
Got a new motor plus an external, wireless door opener with a code.
Description of Work: Needed a new garage door motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff H.
06/2017
5.0
garage doors
  + -1 more
Very courteous. Showed up on time and performed work without any type of upsell.
Description of Work: Garage Door Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

470 Conway Ct, Lexington, KY 40511

http://absolutedoor.net

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Absolute Overhead Door Service LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Absolute Overhead Door Service LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Absolute Overhead Door Service LLC offers free project estimates.
Yes, Absolute Overhead Door Service LLC offers eco-friendly accreditations.
No, Absolute Overhead Door Service LLC does not offer a senior discount.
Yes, Absolute Overhead Door Service LLC offers emergency services.
Yes, Absolute Overhead Door Service LLC offers warranties.
Absolute Overhead Door Service LLC offers the following services: Garage doors.

Contact information

470 Conway Ct, Lexington, KY 40511

http://absolutedoor.net

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM