Absolute Overhead Door Service LLC

About us

The need for HONEST, knowledgeable, and friendly technicians was apparent and Absolute Overhead Door Service was founded in 2008. With our extraordinary growth because of our outstanding service, we cover the entire Central Kentucky area including Louisville, Lexington, Elizabethtown, Bardstown, and Southern Indiana. We have warehouses strategically located so our technicians can be on your job within two hours on most days with no extra charges anywhere or anytime in normal hours.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Garage doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 190 reviews

John P.
06/2017
2.0
garage doors
  + -1 more
Initially my garage door was much quieter because of the work that was completed. A little over a month later it's back to be as noisy as ever.
Description of Work: Garage door tune up.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Chantal C.
06/2017
5.0
garage doors
  + -1 more
Prompt, efficient, friendly, professional. Garage door fixed for way less than the new door I was expecting.
Description of Work: Garage door wasn't closing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gwendolyn B.
04/2017
5.0
garage doors
  + -1 more
Well beyond the call of duty. Such a gentleman. Professional. Excellent eork even beyond what we expected. Wish all were like him
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Frances A.
04/2017
2.0
garage doors
  + -1 more
Garage door keypad installed. Had to be changed 3 times, and still does not work every time we use it.
Description of Work: Garage door keypad installed.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Joel M.
03/2017
5.0
garage doors
  + -1 more
It was just fine. It was just one worker. He was very nice. They were very prompt. He had to replace some rollers and stuff but he had it all there and he was in and out in about 45 minutes. Very professional. Cleaned up after he was done.
Description of Work: Garage door tune-up plus keypad replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Coleen P.
03/2017
5.0
garage doors
  + -1 more
Josh was the tech who performed the work and I was thoroughly impressed with the work he did. Before he serviced the door it sounded horrible. By the time he was done it was virtually silent! The price that was charged was good, but the value was Outstanding. I could not be happier. Would definately use them again, and will recommend to others.
Description of Work: I purchased their garage door tune - up special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Oscar B.
03/2017
5.0
garage doors
  + -1 more
It was really great. They did an excellent job.
Description of Work: They replaced rollers, greased the rollers and did an inspection of the system for the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kelli B.
01/2017
5.0
garage doors
  + -1 more
The technician (I am so sorry I didn't catch his name because my husband originally greeted him) called before our time window to see if he could come a few minutes early and was very polite and conscientious. He quickly installed the new unit and made sure everything was working correctly. Would definitely use them again and recommend them to friends and family!
Description of Work: Came to check why our garage door was closing and stopping intermittently so that we had to hit the button multiple times to get it to close. It wasn't as sensor issue so the technician suggested replacing the circuit board ($150) or replacing the motor unit for a brand new one with new wall switch and remotes ($300). Our original opener was ancient so we opted to replace it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Victoria M.
01/2017
5.0
garage doors
  + -1 more
Terrific. The service was efficient and the repairmen very courteous.
Description of Work: Garage door service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regina D.
01/2017
5.0
garage doors
  + -1 more
They did not charge us. The young man was very nice.
Description of Work: We used Absolute Overhead Door Service. They came and fixed our door once and then, it got off track again so they had to come back and redo it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Regina D.
01/2017
5.0
garage doors
  + -1 more
They were very nice and efficient. Pricing was reasonable. It got off track again so they had to come back and redo it.
Description of Work: We used Absolute Overhead Door Service. They came and fixed our door because it had gotten off track and was not moving.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Henry K.
12/2016
5.0
garage doors, doors
  + 0 more
Fast serivice, very knowledgeable, good price, and nice repair tech.
Description of Work: Garage door tune-up and door gasket replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry H.
11/2016
5.0
garage doors
  + -1 more
great. Serviceman called to inform me he would be a little late. He did a very professional job. He detected an alignment issue and corrected it while doing the tune up.
Description of Work: garage door tune up and install key pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Lori B.
11/2016
5.0
garage doors
  + -1 more
Service was fast, friendly and professional.
Description of Work: I got a new keypad and two openers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lori B.
11/2016
5.0
garage doors
  + -1 more
Service was fast, friendly and professional.
Description of Work: I got a new keypad and two openers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jerry P.
11/2016
5.0
garage doors
  + -1 more
The technician kept me updated on date of service. He arrived and began work immediately. He answered all my questions and promptly resolved and concerns. The door being replaced would be struck by equipment as it was removed from the garage. He wait while the equipment was moved through the door and made adjustments to avoid a strike. The door also has a better fit and thus more energy savings.
Description of Work: I need a garage door replaced after it was damaged..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Rebecca B.
11/2016
5.0
garage doors
  + -1 more
This is an old system that had parts from several different manufacturers cobbled together. Remote control - turned out a screw attached to a box at the motor was loose and so Mike fixed that in five minutes. He changed out the outdoor key pad and got it working. He didn't happen to have a box with him for the wall opener and offered to go get one and install later that day. I didn't want to wait around, as was happy just to have two ways to get inside my garage from the outside when before there were zero. He showed me how to install it myself if I wanted to get the part. So everything was fixed or replaced in under an hour! I forgot to ask for the discount but was happy to have everything done and no major repairs were needed. THANKS!
Description of Work: Garage door system wasn't working. Outside keypad, remote control for cars, and inside wall button had all stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Deanna D.
10/2016
1.0
garage doors
  + -1 more
Please see previous comments under "What work did the provider do?" I will try to copy/paste
Description of Work: Initiated a service call on my garage door. "Tim", technician, stated he could not successfully service the door because the circuit board needed to be replaced. Stated he could not get the part because it was a "Legacy" opener carried by "Lexington Overhead Door Company" and their parts were hard to get. I offered to drive to the company's Lexington business location and get the part for him. He agreed to come back and install when he returned from vacation. We agreed he would do this as part of the Angie's List deal. I called him on 10/11/16 and left a message I had picked up the circuit board and it was ready to install. I called again on 10/18/16 and he stated he would come on 10/19/16. When he arrived on 10/19/16, he stated the circuit board didn't fit, he wasn't sure the problem was even with the circuit board, and I had "gone against his advice" and chosen to replace a part verses buying a whole new unit from him. He added, "I don't work on Legacy" doors (a product of Lexington Overhead Door Company). I asked if his company only worked on specific doors and not others, since the Angie's List deal did not specify that in the special. "Tim" indicated there was nothing else he could do to fix my door; that I had already received "two service calls." I reminded him he had not fixed my door, or completed any substantive work on either visit. The most disturbing facet of my experience was that he left my home with the covers removed from my garage door opener, the circuit board and covers lying on my trash receptor in the garage, the electrical cord unplugged and hanging from the ceiling, and the garage door up and my car outside. The Angie's List representative I called for help (Emma) actually talked me through how to manually close/lock my garage door in order to secure my home and car. My garage door opener remains in pieces as described above and is inoperable. I have photos to confirm.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$90

Gayle S.
10/2016
5.0
garage doors
  + -1 more
The job went very well. I would recommend them and would use again.
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie D.
09/2016
5.0
garage doors
  + -1 more
Efficient service/work, helpful pointers provided to my husband regarding additional upkeep or alternative garage door opening options.
Description of Work: Tune up for garage door, after recent move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula L.
08/2016
5.0
garage doors
  + -1 more
It went very well! I would use again and recommend.
Description of Work: They fixed my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexandre I.
07/2016
5.0
garage doors
  + -1 more
Great service, fast, knowledgeable, pleasant. Completed work in 15 minutes. Accepted 10% discount as Angie's List member. Sent email confirmation on the spot. All was completed on morning of 4th of July. Great, thank you.
Description of Work: The garage door spring needed to be replaced and cables re-attached.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Michele M.
02/2016
3.0
garage doors
  + -1 more
They promptly submitted the estimate with few details. We then asked for a detailed estimate but received the same information again.
Description of Work: We requested an estimate to replace our garage door and motor.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
3.0


Jeannine S.
01/2016
5.0
garage doors
  + -1 more
Went well. I would use them again.
Description of Work: Replaced garage keypad and checked garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Robert L.
01/2016
5.0
garage doors
  + -1 more
After bringing my wife home from the hospital, the garage door jammed in mid position. Consulting Angie's List, I called Absolute at 4:30pm. An appointment was made for between 5pm and 6pm the same day. The 2 service people arrived at 5:50pm. By 6:20pm they had fixed my problems. Adjusted the garage door opener settings, and lubed the door and rollers. $ 150.00 without any parts, seems a little pricey but the service and end results were exceptional.
Description of Work: Reset tension cables. Adjusted door opener and lubricated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

470 Conway Ct, Lexington, KY 40511

http://absolutedoor.net

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Absolute Overhead Door Service LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Absolute Overhead Door Service LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Absolute Overhead Door Service LLC offers free project estimates.
Yes, Absolute Overhead Door Service LLC offers eco-friendly accreditations.
No, Absolute Overhead Door Service LLC does not offer a senior discount.
Yes, Absolute Overhead Door Service LLC offers emergency services.
Yes, Absolute Overhead Door Service LLC offers warranties.
Absolute Overhead Door Service LLC offers the following services: Garage doors.

Contact information

470 Conway Ct, Lexington, KY 40511

http://absolutedoor.net

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM