Get matched with top pool and spa technicians in Franklin, KY

"Kind, respectful, good customer service....take time to explain things and came back to resolve an issue with no trouble at all...."

"Jason saved the day! I had a huge office pool party on the Monday of Labor Day. Despite a heads up about the event, my previous pool service left me with a non-working pump and filter system. That Saturday, my pool started turning yellow. I tried reaching out to the previous pool service (I had been a customer for 3 years)... crickets from them. Jason came out that Sunday on a 3 day weekend, cleaned the pool and got the system up and running again! So grateful for his work and for being willing to drive a distance to help us out. The pool party was a success! Thank you Jason!"

"If I could give 0 stars, I would. My mom purchased a 24ft round above ground pool and I was there with her to listen to the "sales pitch". Ron gave the basic vague "you will need sand, a large area, and MONEY!" speech. He stated we were responsible for BACKFILL around the pool, not clearing off the BOULDERS & ROCK that was dug up and left in the middle of our yard. Not to mention how so many of the things that were supposed to be delivered with the pool, still have not been corrected. The sales folks will say "initial here for me handing you this book" "sign here to contract the build"... but what they don't tell you is how they will screw you 6 ways to Sunday. $10,000 for a pool and then hundreds of dollars on all of the "extras" that have to happen. Again, very misleading. Also, when you encounter a problem, NO ONE is willing to help or admit that a mistake was made. Terrible customer service, rude employees, and even more rude managers. I plan to tell anyone and everyone how pitiful this company truly is."

"A 6-12 week $55k pool install took 10 months and the liner has never stayed up, the pump has been worked on and rigged to run multiple times by the owner Daniel, the pavers were NEVER properly sanded which cost another $2100 for another company to come and redo since Daniel never would. The pool leaks water somewhere since the beginning and I kept being told it was “evaporation” although no pool looses 2-3” of water a DAY from evaporation. He himself told me incorrectly how to vacuum the pool and after I did what he had told me (Bc I videoed his instructions so I would do it properly) it caused more pump issues. I would NEVER recommend this company, pool or pacer work, to anyone! He was more expensive than other companies and I most definitely did NOT get my money worth! I can’t imagine what fixing the leak is going to cost in ground work and plumping."

"We heard noises of tiolet refilling for 2 weeks and contacted Hymer plumbing in this regard. One of their servicemen came out, listened to the noise and repaired one of the 2 toilets upstairs. Immediately after his repair, the refilling toilet noise returned. We re-contacted Hymer plumbing in this regard. They mentioned they would send a service man back out. Unfortunately , prior to his return, the cut off valve on the unrepaired toilet failed and flooded the downstairs costing $1,200.00 for clean up. I depend on these service people to make the right diagnosis and repair. As you can see that didn't happen in this case and what could have been repaired correctly and cost effectively initially turned into a snowball of costs amounting to $1,577.94."