JP POOLS

Pool and Spa Service, Pool Sales Construction and Installation, Plumbing

About us

JP Pools is a top notch Pool Service (NOT HOTTUBS) we provide the following services Pool Liner Replacement Pool Cleanings Pump Repair Filter Repair Pool Painting Winter and Solar Cover Installation Renovation and much more What makes us stand out from others we have very competitive prices and we are a family owned business so we take pride in the jobs we do JP Pools technicians have over twenty two years of experience so if you want your pool done right at a very good affordable cost call JP POOLS

Business highlights

10 years of trusted experience
Family Owned & Operated

Services we offer

Any pool related

Services we don't offer

Hot tubs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.5
punctuality
4.4

Filter reviews by category

Showing 1-21 of 21 reviews

Becky F.
09/2024
5.0
pool cleaners
  + -1 more
Jason saved the day! I had a huge office pool party on the Monday of Labor Day. Despite a heads up about the event, my previous pool service left me with a non-working pump and filter system. That Saturday, my pool started turning yellow. I tried reaching out to the previous pool service (I had been a customer for 3 years)... crickets from them. Jason came out that Sunday on a 3 day weekend, cleaned the pool and got the system up and running again! So grateful for his work and for being willing to drive a distance to help us out. The pool party was a success! Thank you Jason!
Description of Work: Pool and Spa Service

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ian D.
09/2023
5.0
pool cleaners
  + -1 more
Jason replaced our old filtration system and he went far beyond the call of duty by cleaning our pool even though he’s not currently our pool cleaner. The pool sparkles; it has not looked this good ever! I highly recommend JP Pools.
Description of Work: Pool & Spa Service and Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Ben D.
06/2023
1.0
pool cleaners
  + -1 more
I had an extremely disappointing experience with this service provider. Not only did they fail to show up for our scheduled appointment, but when I reached out to inquire about the situation, they claimed it was my fault for not paying in advance. Surprisingly, this requirement was never mentioned during our initial conversation, and no effort was made to inform me beforehand. Curiosity led me to explore their Google reviews, and to my dismay, I discovered that this lack of communication and ghosting behavior has been an ongoing issue for several years. I strongly advise staying away from this service provider due to their consistently poor communication and unprofessional behavior.
Description of Work: Pool cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Sonny S.
05/2022
5.0
pool cleaners
  + -1 more
JP pools is fantastic! We started using them after some flooding and the pool looked like a pond. They came out and had it crystal clear in a few days. After that experience we hired them on for their weekly service. They are also available when random things pop up. I highly recommend!!!
Description of Work: Pool & Spa Service and Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda C.
05/2022
5.0
pool cleaners
  + -1 more
Wonderful! Jason’s Pool and Repair are alway on time, dependable with grade A Trust Worthy workers and work! Jason’s Pool has been taking care of all my pool needs for over 10 years and I would recommend Jason’s Pools to anyone as there is any part of the work that can be perfectly performed.
Description of Work: Pool & Spa Service and Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Amanda P.
05/2022
5.0
pool cleaners, swimming pools
  + 0 more
Very trustworthy and reliable pool company. Have been a customer for years and receive superb service. Would highly recommend.
Description of Work: Pool Sales Construction & Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

susan W.
04/2022
5.0
pool cleaners
  + -1 more
Excellent service. Would highly recommend.
Description of Work: Pool and Spa Service
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa E.
11/2020
5.0
pool cleaners
  + -1 more
We have found JP Pools to be effective, efficient, friendly, reliable, and extremely knowledgeable of caring for our pool. We appreciate receiving a text message each time they come to clean our pool. We would highly recommend!!!!
Description of Work: Pool cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Albert P.
10/2020
5.0
pool cleaners
  + -1 more
Swapped out old defective pool pump with new. Quickly changed and had new pump up and running Excellent!
Description of Work: Change new pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Monica W.
09/2020
2.0
pool cleaners
  + -1 more
An appointment was schedule and no one showed. I followed up with several calls the next day but no one answered. The appointment had to be set a week out so I lost a week of repair.
Description of Work: Jacuzzi tub repair.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


June A.
06/2020
5.0
pool cleaners
  + -1 more
Everything was as expected
Description of Work: Cleaning and opened pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Philip M.
06/2020
5.0
pool cleaners
  + -1 more
Showed up when they said. Wasted no time with preparation, pool bottom repairs and installation. Two person crew, but highly efficient. Would use again. Do recommend.
Description of Work: Pool Liner Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris J.
06/2020
5.0
pool cleaners
  + -1 more
He was running late and didn’t notify me of it but when Jason arrived he was very helpful and did a great job.
Description of Work: Pool and Spa Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$125

Werner B.
06/2020
1.0
pool cleaners
  + -1 more
He never showed up, even after a second appointment, no call no show
Description of Work: pump repair
Rating CategoryRating out of 5

Response from JP POOLS
Sorry for your experience but you were contacted you never responded back sorry for any inconvenience

Mark H.
04/2020
5.0
pool cleaners
  + -1 more
They showed up on time.very professional. Price was reasonable.
Description of Work: Serviced my salt cell

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

SUELLEN W.
04/2020
5.0
pool cleaners
  + -1 more
All contact with vendor was excellent.
Description of Work: Pool and Spa Service
Rating CategoryRating out of 5
Yes, I recommend this pro

Monica G.
03/2020
5.0
pool cleaners
  + -1 more
It was great. I would recommend them. They did a great job. They were top on line.
Description of Work: They did pool service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JP POOLS
It’s always a pleasure doing business with with you. Thank you

RC V.
03/2020
5.0
pool cleaners
  + -1 more
They come twice a month. They have been working for me for 2 years. They are really good. I'd recommend them to anyone.
Description of Work: They maintain my pool.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JP POOLS
Thank you again [Member Name Removed] and it is my pleasure helping you with that monster pool you have😃

John ..
03/2020
5.0
pool cleaners
  + -1 more
Excellent!! He's been great to deal with.
Description of Work: custom pool cover/ open and close pool.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JP POOLS
Thank[Member Name Removed]you[Member Name Removed] and[Member Name Removed]it[Member Name Removed] been[Member Name Removed] pleasure[Member Name Removed]doing[Member Name Removed]business[Member Name Removed]with[Member Name Removed]you. Thanks[Member Name Removed]again[Member Name Removed]and[Member Name Removed]we[Member Name Removed]ll[Member Name Removed]be[Member Name Removed]seeing[Member Name Removed]you[Member Name Removed]soon

Amanda P.
03/2020
5.0
pool cleaners
  + -1 more
I have used JP Pools for several years. They open and close my pool yearly. They also do weekly cleaning and all maintenance. Absolutely the best and most trustworthy Pool Service around.
Description of Work: Opening/closing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JP POOLS
Thank you [Member Name Removed] it’s been a pleasure doing business with you for so many years

Adam F.
03/2020
5.0
pool cleaners
  + -1 more
He built my pool with integrity and honesty. When he said he would be there he was there. I recently had a robot go bad. No questions ask he just replaced it. If you want someone who will do his job and do it right. Jason is the man!!
Description of Work: Installation from start to finish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43,000

Response from JP POOLS
Thank you [Member Name Removed] and it was a pleasure doing business with you we’ve created a good friendship and business relationship over the years I hope it will continue for many to come

    Contact information

    PO Box 395, Gallatin, TN 37066

    http://jppools.org

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM


    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Plumbing

    FAQ

    JP POOLS is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    JP POOLS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, JP POOLS offers free project estimates.
    No, JP POOLS does not offer eco-friendly accreditations.
    Yes, JP POOLS offers a 10% senior discount.
    No, JP POOLS does not offer emergency services.
    Yes, JP POOLS offers warranties.
    JP POOLS offers the following services: Any pool related
    Hot tubs

    Contact information

    PO Box 395, Gallatin, TN 37066

    http://jppools.org

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM