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A New Rooftime

Roofing, Insulation, Gutters,

About us

FREE Written Estimates! No Money Down Contractor! Celebrating 16 years in business! A New Rooftime began in 1996, when Ricky and Sandy Feltner started a small family business that they operated out of their home. By 1999, Ricky's company (Preferred Roofing), had grown large enough to include his son, daughter, son-in-law, along with some terrific work crews. Together the company earned a ranking in R.S.I. magazine's Top 100 Contractors in America (Oct 1998) Ricky passed away at the end of 1999, and the company struggled to carry on without his dynamic leadership. Today Ricky's legacy has been preserved by no less than five roofing contractors that were once part of his vision, all successfully operating their own companies using the same principles and ideals he established over 15 years ago! At Rooftime, Sandy's daughter Missy still answers the phone (even at nights and on the weekends) and Ricky's grandson Justin is now an Owens Corning certified Roofing and Insulation Inspector! A New Rooftime is a true family owned and operated business with deep community roots; over fifteen year's business experience, and is now into their third generation of serving Cincinnati and Northern Kentucky. A New Rooftime has been certified by Owens Corning as a "TOP OF THE HOUSE" professional. The company attends annual training certifications to keep current with VENTILATION, INSULATION, RADIATION and how they affect roofing shingles and property values. A New Rooftime exclusively sells and installs the Owens Corning line of roofing and insulation products. In addition to being experts at roof repairs, new roof installations and attic insulation, their other services include professional SKYLIGHT repair and installation using the VELUX brand, as well as chimney repairs and Box gutter repairs. Estimates are free and include an attic inspection & color digital pictures of what the estimators find. A New Rooftime utilizes all the best of today's technology such as thermal imaging cameras to pinpoint hidden leaks and decay, and satellite measurement software to offer 'to the inch measurements" for "to the penny pricing'. Visit www.time2roof.com or call Miss Mona at 513.753.TIME (8463) to get a free inspection of your roof, attic insulation, skylight, and chimney or gutter system.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

New and Repair service offered on: Residential roofing: shingles, metal, flat Fiberglass blown-in attic insulation VELUX Skylights Box Gutters Seamless ALCOA aluminum gutters Leaf Re Leaf Gutter Protection

Services we don't offer

Windows & material sales.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

100.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6547 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 501-525 of 547 reviews

Richard C.
12/2014
1.0
roofing
  + -1 more
unknown
Description of Work: Never returned my inquiry

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from A New Rooftime
No company can afford to ignore a potential customers inquiries, but sometimes it may be possible that a potential new client gets dropped in some way. We apologize for the frustration. We immediately went back through our call and email contact sheets to see why this member was missed. We simply cannot find any email or voice mail information. If services are still needed, the owner would be happy to personally come out and be of assistance. His direct cell is 513.720.8463 and his direct email is time2roof@yahoo.com

Andrew H.
12/2014
5.0
gutter repair, roofing, skylights
  + 1 more
unknown
Description of Work: New roof , not tear off. New gutters and skylights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Neal W.
10/2014
5.0
roofing, skylights
  + 0 more
.
Description of Work: On time and excellent service. Did the inspection and repair work - advised against some additional work until repair was validated. Provided guidance on how to maintain skylights and what to look for when doing a self inspection. Very informative and professional. Would recommend to anyone with skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donald F.
10/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bonnie K.
10/2014
5.0
insulation
  + -1 more
.
Description of Work: I purchased a total of 9 bags of insulation to be blown in above my garage. A few years ago we had insulation blown in to R60 and were amazed at the difference in our heating/cooling bill. This past winter I was unhappy with how cold the garage was on several occasions and since the door into the house is in the garage I thought I should do something. When they came to check the house before the quote, they were impressed with the insulation in the rest of the house but showed me that there was not a single bit of insulation above the garage. I now have nearly the same R value in the garage area and I can't wait to see how the garage feels when winter arrives. The arrived as scheduled and worked quickly and cleaned up after they finished. Very happy so far...waiting for cold weather to be excited.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Mary H.
10/2014
5.0
insulation, roofing
  + 0 more
unknown
Description of Work: We had our garage insulated by Rooftime. They were professional, pleasant and installed the insulation quickly. We would recommend this company as they were a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308

Dennis M.
10/2014
4.0
roofing
  + -1 more
unknown
Description of Work: They were over an hour late from the time promised. The two installers were very friendly. It did not take them very long to completet the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Deborah B.
09/2014
5.0
insulation
  + -1 more
.
Description of Work: Two bags of insulation were blown into the upstairs and an attic hodd was installed to prevent heat loss out of attic cover. The install went great. Dale and his sons Justin and Sam were extremely nice and completed the job efficiently and timely. I am very happy with the service I received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Janet G.
09/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robin G.
08/2014
5.0
insulation, roofing
  + 0 more
.
Description of Work: Rooftime came out and did a preliminary inspection. They stated that I did not need more insulation. They stated that I had a different problem. They demonstrated that my problem was with ventilation, not lack of insulation. They suggested that I should request a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro

Louis F.
08/2014
5.0
insulation
  + -1 more
.
Description of Work: I purchased a Big Deal for $99 for 500 sq ft of insulation.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

rhonda T.
08/2014
1.0
roofing
  + -1 more
unknown
Description of Work: I want my money back. Just like many of the great deals they come out and try to hit you up with more services. This joker said I had no insulation over my garage and wanted over $1000 bucks to add insulation. The rest of my house was great. I then googled insulation over an unheated garage and found that most of the hits say it is a waste of money. I don't trust these people to fulfill the 500 square feet which - obtw - isn't really 500 feet - as the garage is only 600 sq ft for an additional $1000 + - ...what a joke... please refund my money so I don't have to deal w/these clowns again.
Rating CategoryRating out of 5

Response from A New Rooftime
The thinking about a home’s INSULATION and VENTILATION has changed radically in the past decade. 85% of the homes are not properly insulated and reflect the old thinking (such as garage spaces not needing insulation). Today we know that the old 4" of insulation is not good. Today we know that garages spaces need insulated. Yes there are web sites that have not caught up with the times, but there are more and more sites that acknowledge that garages need insulated ESPECIALLY if they connect through the attic with a homes insulated space. This homeowner has an insulated garage space connected directly to her homes insulated space with no barrier wall between them! We now know that this is a major no-no, as the cold and heat just flow right across, rendering the insulation useless long the barrier and making the rooms below this line, hotter and colder than the rest of a home.

Tracy E.
08/2014
1.0
insulation
  + -1 more
Bait and switch.
Description of Work: .
Rating CategoryRating out of 5
$99

Response from A New Rooftime
W find this assessment to be very unfair to our company. This is an Angie's List provided deal and the parameters were for residential properties only. This is a two family rental property with ZERO insulation. We provided a fair and below average estimate for adequate insulation for the property. We sold MANY of these deals and this is the only complaint received. We informed this customer that she could request a refund from Angie's List if she did not want to use the deal provided.

Greg C.
08/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Dale was super friendly and professional when inspecting the leak in my roof. By far one of the nicest contractors I've had the pleasure of dealing with. He clearly knows his stuff, and was able to make the repairs the very next day. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lory H.
08/2014
5.0
insulation, roofing, energy audit
  + 1 more
unknown
Description of Work: The energy audit was completed in a very professional manner. I was shown pictures using a heat detecting camera that showed where there might be leaks from windows, doors, outlets and duct work during the audit. The gentleman doing the audit was very helpful as far as answering questions and giving his opinion on the quality of the work done in my home, which I appreciated very much! | |The written report followup I received was very informative, and included an estimate to fix any problem areas that were revealed. The estimate to add insulation to my attic was higher than other bids I received, so I declined it. | |Overall, I would say that this was an excellent experience and that a high quality inspection was done. I would totally recommend this company to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Lori Z.
08/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
fine job
Description of Work: cleaned and repaired gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Matt R.
07/2014
5.0
gutter cleaning, roofing
  + 0 more
unknown
Description of Work: I wasn't there when they came to clean my gutters, but they seemed to do a great job. I came home and took a few quick glances at some of the gutters I could actually see and they were nice and clean. They even mentioned that they didn't charge me extra, even though my roof was apparently just beyond the allowed "pitch". Also uploaded a before and after picture to Angie's list which was nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rick F.
06/2014
4.0
roofing
  + -1 more
unknown
Description of Work: Replaced 3 large skylights that were 26 years old, boots and fixed one small roofing area that was leaking. The skylight work was done efficiently, and the price was lowest of three bids. The small leaking roof area was not repaired properly on forts visit, and I had to call them back. They did return on a Sunday (their day off)to fix the area. Have not had any problems since.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$3,400

Rita A.
06/2014
5.0
roofing, chimney repair
  + 0 more
Great.
Description of Work: They are AWESOME! They put a new roof on our house 2 years ago and just recently we had a problem near our chimney.They came out and looked at to for free and suggested a low cost fix that we could do ourselves. We called them and 2 days later they sent someone out. This is AFTER the warranty had expired! This company is one of the few companies where I felt like they REALLY cared and wanted the best for me and my house. Keep up the GREAT work!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A New Rooftime
This member has always been extremely nice to our men when we are at her home. She has a beautiful place and they are wonderful people.

John B.
05/2014
4.0
roofing
  + -1 more
N/A
Description of Work: N/A
Rating CategoryRating out of 5
$500

Marcia R.
04/2014
5.0
gutter repair, lighting, roofing, chimney repair, skylights
  + 3 more
.
Description of Work: Installed new skylights, removed satellite dish and cables, new flashing on chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Felicia D.
02/2014
5.0
roofing
  + -1 more
.
Description of Work: Inspected my roof for leaks, put new shingles up on back side of my roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,359

STEPHEN S.
02/2014
5.0
energy audit
  + -1 more
They were fine.
Description of Work: I bought a Big Deal from them for an interior attic inspection with a thermal camera scan and a free attic tent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jane M.
01/2014
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from A New Rooftime
Thank you so much, we were pleased to perform the work and are happy to be your family's roofer going forward!

Bob W.
12/2013
5.0
roofing
  + -1 more
Excellent response.
Description of Work: Fixed leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A New Rooftime
Thanks! The fix we offered will work, but in the future, if you need us, we will be happy to help!

Contact information

8977 Steeplebush Dr., Florence, KY 41042

www.time2roof.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Insulation,
Gutters,
Gutter Cleaning,
Chimney Repair,
Skylights,
Energy Efficiency Auditing,
Siding,
Roof Cleaning,
Lighting,
Chimney Caps,
Asbestos Removal

FAQ

A New Rooftime is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 6:00 AM - 7:00 PM

Tuesday: 6:00 AM - 7:00 PM

Wednesday: 6:00 AM - 7:00 PM

Thursday: 6:00 AM - 7:00 PM

Friday: 6:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

A New Rooftime accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, A New Rooftime offers free project estimates.
Yes, A New Rooftime offers eco-friendly accreditations.
No, A New Rooftime does not offer a senior discount.
Yes, A New Rooftime offers emergency services.
Yes, A New Rooftime offers warranties.
A New Rooftime offers the following services: New and Repair service offered on: Residential roofing: shingles, metal, flat Fiberglass blown-in attic insulation VELUX Skylights Box Gutters Seamless ALCOA aluminum gutters Leaf Re Leaf Gutter Protection
Windows & material sales.

Contact information

8977 Steeplebush Dr., Florence, KY 41042

www.time2roof.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM