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A New Rooftime

Roofing, Insulation, Gutters,

About us

FREE Written Estimates! No Money Down Contractor! Celebrating 16 years in business! A New Rooftime began in 1996, when Ricky and Sandy Feltner started a small family business that they operated out of their home. By 1999, Ricky's company (Preferred Roofing), had grown large enough to include his son, daughter, son-in-law, along with some terrific work crews. Together the company earned a ranking in R.S.I. magazine's Top 100 Contractors in America (Oct 1998) Ricky passed away at the end of 1999, and the company struggled to carry on without his dynamic leadership. Today Ricky's legacy has been preserved by no less than five roofing contractors that were once part of his vision, all successfully operating their own companies using the same principles and ideals he established over 15 years ago! At Rooftime, Sandy's daughter Missy still answers the phone (even at nights and on the weekends) and Ricky's grandson Justin is now an Owens Corning certified Roofing and Insulation Inspector! A New Rooftime is a true family owned and operated business with deep community roots; over fifteen year's business experience, and is now into their third generation of serving Cincinnati and Northern Kentucky. A New Rooftime has been certified by Owens Corning as a "TOP OF THE HOUSE" professional. The company attends annual training certifications to keep current with VENTILATION, INSULATION, RADIATION and how they affect roofing shingles and property values. A New Rooftime exclusively sells and installs the Owens Corning line of roofing and insulation products. In addition to being experts at roof repairs, new roof installations and attic insulation, their other services include professional SKYLIGHT repair and installation using the VELUX brand, as well as chimney repairs and Box gutter repairs. Estimates are free and include an attic inspection & color digital pictures of what the estimators find. A New Rooftime utilizes all the best of today's technology such as thermal imaging cameras to pinpoint hidden leaks and decay, and satellite measurement software to offer 'to the inch measurements" for "to the penny pricing'. Visit www.time2roof.com or call Miss Mona at 513.753.TIME (8463) to get a free inspection of your roof, attic insulation, skylight, and chimney or gutter system.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

New and Repair service offered on: Residential roofing: shingles, metal, flat Fiberglass blown-in attic insulation VELUX Skylights Box Gutters Seamless ALCOA aluminum gutters Leaf Re Leaf Gutter Protection

Services we don't offer

Windows & material sales.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

100.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6547 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 526-547 of 547 reviews

steven P.
06/2013
5.0
roofing
  + -1 more
work being done tomorrow 6/27
Description of Work: Very knowledgeable and gave me a great price on fixing several issues on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from A New Rooftime
It was a pleasure to work with [member's name removed] on this project. We have actually used his services for our company and were very pleased with his service and professionalism. Rooftime would like to thank him for his rating of our company.

Kate O.
06/2013
5.0
gutter repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Lauren A.
06/2013
5.0
roofing
  + -1 more
unknown
Description of Work: I do not know if it was a good value. I bought a "big deal" and it turned out not to be a roof repair so much as a caulking of a wooden vented gable opening (not sure what it's called). So, I think I paid too much for what needed to be done, but it's not leaking anymore. Would I call them again? Probably yes. They came the next day and fixed the problem.
Rating CategoryRating out of 5
Yes, I recommend this pro

David H.
02/2013
5.0
roofing
  + -1 more
unknown
Description of Work: The person who came to the house was on time, courteous, appeared very knowledgeable about insulation and energy conservation. He made good suggestions and provided a detailed estimate of the work he proposed for our house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Colleen V.
02/2013
3.0
chimney repair
  + -1 more
.
Description of Work: I purchased a big deal for Stainless Steel Chimney Cap Installed, with Free Chimney Inspection!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$149

Lloyd S.
12/2012
5.0
roofing
  + -1 more
Please see above.
Description of Work: Provided an inspection of roof and insulation. Was very honest in his assessment and found nothing wrong and did not try and sell me something I did not need. Very impressed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

bruce T.
12/2012
5.0
insulation
  + -1 more
Very well
Description of Work: Added to the insulation in attic and provided proper venting to the roof that was not present in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dan F.
12/2012
5.0
roofing, chimney repair
  + 0 more
See above
Description of Work: I used Rooftime to replace my entire roof and repair my chimney. Rooftime is an absolutely fantastic roofing company. I can not say enough good things about them. My roof had started to leak from storm damage and Dale came out within a couple of days (he even offered to tarp it before then, but I declined since I wanted to get quotes and we had a couple of dry days coming up). I only received one other quote from a very good roofing company besides Rooftime. Dale was only slightly cheaper, but he was fantastic at explaining everything. I felt that I was going to get more for my money than with the other company. Dale is a very down to earth guy with not a hint of high pressure salesmanship. He is the type of guy that you could call your friend. He even told me things I didn't need (said my gutters looked fine, said my attic insulation was great). He looked up in my attic and saw right away where the problem was that the old ridge cap had pulled away due to the wind. He came out again the next day and met with me and my Insurance Adjustor which was a great help since the Adjustor seemed like he needed a little push and Dale knew the right technical things to say. He bumped me up to dimensional shingles at no charge (which was a $140 charge at my roof size). We talked about Energy Star shingles and since I had looked at this type of shingles in the spring I went with that. These shingles are excellent shingles for the money spent. They are Owens Corning and have a limited LIFETIME warranty. They installed a rubberized roof guard that looks to be about 2 to 3' high on top of the 30# felt to protect it in case the gutters froze over onto the roof. My house was built in 1988 so it didn't have this protection before. They replaced my masonry chimney cap since it was cracked and water was getting into it. They replaced and painted the flashing on the chimney white to match my other trim on the house (gutters, windows, etc.) and the white paint looks fantastic. The old flashing was real shiny aluminum and I never did like the look of it. They completely replaced the boots on my PVC vents AND installed a lifetime cover over the entire vent(s) from top to bottom. They also replaced my fan vent. Both the boots and the fan vent were white which I really liked since they looked good with the lighter shingles. Every where I looked I saw that Dale was taking care of the job the way I wanted it...everything done right and nothing of cheap quality was used. All quality products were used. The job took two days, but would have only taken one day except it rained real hard after lunch the first day. It was drizzling/misting the morning of that first day and they came out and started anyway. Real OUTSTANDING work ethic and caring shown for the customer and his property. I was actually happy they went home the first day since it was too nasty to be on a roof and I didn't want anyone to get hurt. I came by at lunch both days and they had a full crew up there working hard. After I saw the mess that was generated during the day, I couldn't believe how they cleaned up every day. I walked around the house both days...not a nail or part of an old shingle to be found. The only weird thing that happened is that one of them left an invoice in my front door and it included the charge for the dimensional upgrade. When I talked to Missy and told her Dale said that was supposed to be at no charge, she said "well if that's what he said, then that's the way it is". No argument. This company STANDS BY THEIR WORD. I really could not ask more of a roofing company and am extremely happy with the job. We've heard all the horror stories about roofers, but Rooftime is the exact opposite. I highly recommend them. I am going to recommend them to all my friends. I am also very happy that I joined Angie's list for my roofer search since I don't think I would have found such a good roofer other wise. I searched in a 10 mile radius around my house (Erlanger) and Rooftime had more positive reviews than anyone else by far. Over 100 reviews now and counting. Good luck to Dale, Missy and all the guys @ Rooftime!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from A New Rooftime
Thank you so much! By going with the OWENS CORNING, Duration dimensional SHASTA WHITE roofing, this member will impact his energy bills and received a TAX INCENTIVE! The new roof looks great! Thank you for this project!

betty C.
12/2012
5.0
roofing
  + -1 more
I
Description of Work: service person said i had good insultion in attic. Decided to put solar fan in attic, could'nt at the time. I will call sometime spring or summer to get solar fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Amy P.
12/2012
5.0
roofing
  + -1 more
.
Description of Work: Great job! Great service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike H.
11/2012
1.0
roofing, skylights
  + 0 more
SEE PREVIOUS DOCUMENTATION
Description of Work: Purchased this Deal from Angie's and placed charges on my CC for $5,999. Contractor contacted me for appointment, etc. He measured my Roof and stated I had 36 Square. He also put this in a Written Estimate. I had already gotten 2 Previous Written Estimates. BOTH OF THOSE ESTIMATES SAID MY ROOF MEASURED 30 SQUARE. So, this Company inflated my price. He also inflated the price to replace 2 Skylights according to my 2 other Written Estimates. After, I continued to research I called the Company back and told them of their inflated 20% additional Materials and 20% additional labor. He couldn't wait to get off the phone. THIS COMPANY IS CROOKED AND I ALSO CONTACTED ANGIE'S asking for the monies to be credited back to me. The CSR processed an immediate Refund. I also took the time to verbally tell your CSR that this Company was crooked and definitely should not be on your List of Recommended Vendor's. I have used 3 other Companies referred by Angie's and they were positive experiences. Do to the seriousness and fraud of your Roofing Company--I will be very leery of doing Business with Angie's in the future

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Sharon H.
08/2012
5.0
roofing
  + -1 more
See above
Description of Work: Applied a new roof over one layer of existing shingle. I got three quotes. This was the middle quote, and I felt very comfortable with the information that was presented to me by the company. They gave me the information I needed to make decisions about color and type of shingle. They arrived on time the day of installation. I was called away on a family emergency, and they just kept going. The roof was completed perfectly by the end of the day, and the area around the house was completely cleaned up. It looks great and I am very satisfied. The people at Rooftime could not have been nicer or more efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Marilou M.
08/2012
5.0
insulation
  + -1 more
unknown
Description of Work: installation of Insalation atic vent and review of roof and atic conditions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Andrew D.
06/2012
5.0
roofing, skylights
  + 0 more
See above.
Description of Work: The New RoofTime team installed 3 new skylights for me and repaired a leak in one section of my roof. The team did an outstanding job, paying thorough attention to every detail. Their work was neat, clean, professional in every way. This is the second time I have used their services, and I intent to use them again whenever I have roofing needs at one of my properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Rita A.
04/2012
5.0
roofing
  + -1 more
Great job from start to finish!
Description of Work: We did the Big Deal with A New Rooftime through Angie's List. They were awesome!! VERY professional!! I especially liked that when you called them you spoke directly with a person EVERYTIME!!! Also, everytime I emailed them I would get a response right away. Thank you for my new roof!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Michael S.
02/2012
1.0
gutter repair
  + -1 more
No response from contractor
Description of Work: We called and they never called back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A New Rooftime
We never want to leave a bad impression or 'taste" in a homeowners mouth! We have a phone system that captures and records calls to our office. We never received a call from anyone by this name. We offer FREE estimates on repairs and replacement work; we also do not require any down payments. We have no way to continue/grow our business with-out going out to bid work, be hired to do work, and collect on completed work. We have to have new work to survive as a business; we can never AFFORD to ignore any request to provide a service! We are on facebook, twitter, Linked-in, have 8 company cell phones with published numbers, and we have 2 web pages. We pride ourselves on being available around the clock. If someone wants to reach us, it is very easy to do. We are part of Angie's List Quick Connect premium service, where a member is guaranteed a call back with-in 24 hours of making a request. I am sorry these consumers was upset enough to leave this report, but stand behind what we do, how we do it, and have to honestly say, that this did not happen, and is not in keeping with how we conduct our daily business. Further more; one of the funniest and best television shows ever, in our opinion, is The Office. Our manager MissMona, owns every season on DVD! If a "member name" called and left a voice mail, we would have been laughing and enjoying the irony. We never received a voice mail from this member, and obviously never had a chance to speak with him. The other troubling fact about this report is that he says he called on Monday 2-27, and filed a negative report less than 24 hours from his call, on Tuesday 2-28.

Jane M.
06/2011
5.0
roofing
  + -1 more
Excellent service
Description of Work: Very nice experience from initial phone call to finish. Justin came out within 1 day to give an estimate. They always returned phone calls, answered all questions. The crew was great. Cleaned up area each night. They were there at 8:00 am and worked Saturday and Sunday to get my roof on before rain came in again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

John B.
09/2010
4.0
gutter repair, insulation, roofing, chimney repair, skylights
  + 3 more
Could have gone better.
Description of Work: A complete tear down and removal of three layers of roofing, metal, rolled, and epdm. Remove one rear box gutter, replace with 6 inch seamless Remove one damaged 6 inch gutter, and replace with a new 6 inch seamless Repair chimney and flash Repair skylight and re-flash cover roof in ice/water shield cover roof in synthetic underlayment install dimensional shingle install/blow-in insulation into attic, seal attic, up to r-60 or r-60+ specifications install new intake/exhaust vents
Rating CategoryRating out of 5
$11,000

Response from A New Rooftime
Two Words; Thanks member!

SANDRA S.
03/2009
5.0
skylights
  + -1 more
None.
Description of Work: Re-installed existing skylight with all new metal frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,345

Barry R.
03/2009
5.0
gutter repair, roofing
  + 0 more
Excellent all around.
Description of Work: New roof & fixed gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,245

SUSAN D.
03/2009
5.0
roofing
  + -1 more
Quality of work completed quickly.
Description of Work: Repair shingles on roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DELICIA N.
11/2008
5.0
roofing
  + -1 more
GREAT.
Description of Work: Had searched on Angie's List for a roofing company and hired this company. Unfortunately when we had the strong winds from Hurricane Ike a tree fell on my new roof causing major damage. We called roof time on a Sunday and Dale was at our house that evening. The insurance paid for a brand new roof and we re hired roof time without getting any other quotes because we trust that the job would be completed in a professional manner. We have also recommended our friends and co workers to call roof time for any needed work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

8977 Steeplebush Dr., Florence, KY 41042

www.time2roof.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Insulation,
Gutters,
Gutter Cleaning,
Chimney Repair,
Skylights,
Energy Efficiency Auditing,
Siding,
Roof Cleaning,
Lighting,
Chimney Caps,
Asbestos Removal

FAQ

A New Rooftime is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 6:00 AM - 7:00 PM

Tuesday: 6:00 AM - 7:00 PM

Wednesday: 6:00 AM - 7:00 PM

Thursday: 6:00 AM - 7:00 PM

Friday: 6:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

A New Rooftime accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, A New Rooftime offers free project estimates.
Yes, A New Rooftime offers eco-friendly accreditations.
No, A New Rooftime does not offer a senior discount.
Yes, A New Rooftime offers emergency services.
Yes, A New Rooftime offers warranties.
A New Rooftime offers the following services: New and Repair service offered on: Residential roofing: shingles, metal, flat Fiberglass blown-in attic insulation VELUX Skylights Box Gutters Seamless ALCOA aluminum gutters Leaf Re Leaf Gutter Protection
Windows & material sales.

Contact information

8977 Steeplebush Dr., Florence, KY 41042

www.time2roof.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM