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Fahnestock Plumbing HVAC & Electric

Heating and Air Conditioning, Plumbing, Electrical,

About us

We’re family owned and operated and have served the Greater Wichita area for more than 60 years. With our 24-hour emergency service, large fleet of trucks, and a highly skilled 25-person service team, you can depend on us to respond to your needs fast! At Fahnestock, we use only the highest-quality products and parts — many of them are made right here in Wichita! We would welcome the opportunity to be your “one call” company for all of your Wichita plumbing, HVAC and electric needs.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial repair and installation plumbing, heating, electrical, fireplaces, toilet, sink, faucet, shower, tub, washing machine, sewer, gas line, water softeners, heat pump, humidifiers, geothermal, home inspection, hot tub, pool, sump pump, computer & radiant floor heat.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
6%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 132 reviews

Randall G.
03/2014
4.0
electrician, heating & air conditioning/hvac
  + 0 more
they showed up on time and proceeded to put out covers for my flooring. I was very impressed with the speed that they took out the old unit and installed the new unit and a return that was not present with my old unit. The only problems I can say were that they didn't cut my carpet right in the locations were new vents were to be installed, didn't clean the old vent locations, or install totally new ducting under the house as promised. All ducting was supported, and installed correctly, but I feel a little mislead. I also had a uneasy feeling as I never saw a project manager or any supervisor come to check on the job, no after call to make sure I was happy and no real owners training on the system other than 3 min in front of the termostat and told to just keep it on temp hold and not use the programmablè feature as they didn't understand how it worked and have a lot of service calls due to it. they took my BRAND NEW termostat and didn't offor to give it back to me either. But without this review sounding totally negative, the house is finally warm and it was only $4756 to get it done. They had the job done in 8 hours for both the a/c and heater and a very nice bunch of hard working men.
Description of Work: complete new heating and ac system in home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$4,756

Stacy R.
02/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Very responsive and provide a referral for other job related to work completed. Overall excellent customer service and support.
Description of Work: Gas lines for stove and fireplace and venting for dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jeffery R.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job the technician was able to find a defect that occurred during the installation of one of the fireplaces years earlier that would have caused carbon monoxide gas to fill the inside of the home.
Description of Work: Cleaned and trouble shoot two gas fire places

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

John V. C.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician was extremely friendly and dug a dirt dauber in the below freezing weather.
Description of Work: They correctly diagnosed why the heater was not staying on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Jeffery R.
12/2013
5.0
fireplaces
  + -1 more
One of the fireplaces required a modification as it was not installed properly years before, the technician took the time to find the issue and resolve the issues without charging any extra. I am totally thrilled with the work and the dedication of the technician.
Description of Work: Cleaned and serviced two fireplaces and checked for gas leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Janet A.
11/2013
5.0
electrician
  + -1 more
They were very professional and prompt.
Description of Work: I used Fahnestock Plumbing HVAC & Electric

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea G.
11/2013
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
Water heater went out. Called after hours line and received callback in 7 minutes. Gent stated they could come right out, but it would be much higher than waiting until next day. I appreciated the candor as well as the option to have it fixed right then or wait until next day during regular business hours which is what I did. Not most inexpensive outfit in town, but have used them for 12 years due to their responsiveness, professionalism, and implementation. Very happy!
Description of Work: I used Fahnestock Plumbing HVAC & Electric.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

Tia W.
11/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are one of the few in the area that actually offer military discount for us. They are always here when they say they're going to be here. They're always very nice, personable and concerned about the safety of their customers. If their is something wrong that could injure the customers, they make sure that they tell their customers how to deal with it until they can come back and fix the problem.
Description of Work: We use the services of Fahnestock Plumbing HVAC & Electric. They do our heating, air and plumbing. The last time, they replaced our faucet in one of our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Victor H.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
Fahnestock was very responsive and had someone dispatched to my house timely. The technician was very professional and identified the issue as low Freon. He added 1.8 pounds of Freon and checked for leaks. He identified the source of the leak as my evaporator coil. The total bill for the service call was $305. The technician informed me that Freon is expensive, charged on a per pound basis and that they round up. I appreciate the timeliness of addressing my cooling issues (especially due to the high temperatures and that this was right before a holiday weekend) but from my point of view, the service call pricing seemed high. I struggle with paying for Freon I did not receive and the separate diagnostic charge of $75 in addition to the service call and Freon charge. The estimate to replace the bad evaporator coil was 40% higher then the estimate and actual cost to have the evaporator coil replaced by Comfort Systems. There was no credit for any portion of the $305 service call in Fahnestock's estimate.
Description of Work: Service call to address coil freezing and inadequate cooling.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

Janet I.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well! He was very professional. He was on time. He preformed the work and did the job. He changed all the filters. He then cleaned the AC unit out side. Checked all the connections.
Description of Work: Checked the thermosat, then the unit both inside and outside. The AC was shutting down. Changed the inside filter. Removed the cover of the AC and Cleaned the unit inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steve G.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Over the past 20 years, we have bought 10 central air units for our residences and rentals, sometimes in pairs for zoned cooling. In addition, Fahnestock installed a gas fireplace, a gas line to the kitchen for a stove, numerous additional electrical outlets and lighting, and ductwork. From the first phone contact through completion of work, all Fahenstock employees have demonstrated superior skills and customer service.
Description of Work: Annual checkup of our AC for summer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Terri H.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
My experience overall went very well. They were very friendly and professional. They were also very responsive and punctual. They were very clean and went above and beyond with the service they provided. I would highly recommend them to others.
Description of Work: They came to fix our gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy H.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
We were very pleased with their estimate and with their professionalism. We've not had work done by them yet but I'm very impressed with by the time that they're taking with us on the estimate. They were giving us various estimates.
Description of Work: We got an estimate from Fahnestock Plumbing HVAC & Electric for a new heating and cooling for one of the 90% efficiency newer units.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dick E.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
They come twice a year. They were very professional, did the work and left. They were good. The price was reasonable. They were here on time.
Description of Work: We used Fahnestock Plumbing HVAC & Electric to do a routine maintenance for our furnace and they're going to come in a couple of weeks to do the air conditioner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa L.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
They're good. The repair man, they send him when we asked for him and he came quickly. He go through my system very well and very methodically. He explained what he did or didn't do and I just have a lot of faith in him. He comes twice a year and I spend $350 or so a year for that program.
Description of Work: I used Fahnestock for my heating and air. He checked my systems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John M.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
They guy came out to my house at 2am to fix my A/C after he had been working all day. He charged me the emergency fee, but he was the only person to respond to my call so late and it was well worth it. I would recommend him to other members.
Description of Work: A/C repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah R.
03/2013
5.0
fireplaces
  + -1 more
They came to our home quickly after the call, wore booties to protect our flooring, figured out the problem almost immediately, fixed it and explained what they were doing. They were friendly and professional and we would use them again in a heartbeat!
Description of Work: The switch on our gas fireplace wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Keith K.
02/2013
5.0
plumbing, water heater repair
  + 0 more
I called Fahenstock in the morning, by mid-afternoon the water heater was replaced.
Description of Work: Outstanding service. Highly recommend them. Our water heater needed to be replaced. Two other companies I called would have taken three to five days to respond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Lin S.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Technician was thorough and explained how to insert furnace filters. Also, reported on the condition of the system and that it was in great condition considering it had never been inspected.
Description of Work: Heating System Checkup. We hadn't had one done in five years when we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service contract. I would highly recommend this plan, it's a great value.
Description of Work: Annual heater service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bernardine K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were professional every step of the way. Brian worked all day to get the job done without taking a lunch break! He showed us the new box with every fuse coded to where it is located in the house. VERY GOOD JOB! Highly recommend them to anyone needing electric work done.
Description of Work: Upgraded our electrical to 200 AMP service and moved electric box to the basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Jace B.
09/2012
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
I needed Masonry work which they do not perform. Alan recommended a company that I will get an estimate from by his recommendation. If ever I need HVAC I will call Alan.
Description of Work: Estimate to install fireplace in an existing faux fireplace.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Andrea M.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
AC broke late one evening during a stretch of 100 degree days. I left an email before opening hours and recieved a call shortly after business opening.Response was quick and service was provided the same day. Fortunately it was a simple fuse blown. The problem was fixed and the technician double checked everything to make sure he couldn't see anything that would cause the fuse to blow again.
Description of Work: Replaced blown fuse on AC compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dick E.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
We've been using them for about a year now. They were prompt and very professional. I was pleased with their work.
Description of Work: Fahnestock Company came out and repaired our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Cris N.
07/2012
3.0
heating & air conditioning/hvac
  + -1 more
Our overall experience was frustrating and time-consuming. I said and quot;NOand quot; to the question and quot;Would you use this company again?and quot; but I wish there was a and quot;Maybeand quot; option. If we could get Tech #2 or Tech #5, we'd re-hire Fahnestock in a heartbeat. Tech #3 added some freon, and he's the one who located the leak - but then he really didn't have the chance to do any work for us. He was very pleasant and professional dealing with two very frustrated customers. That Early Bird coupon was a real bust for us, because that initial cost led us to believe we were prepared for the summer. Instead, both units broke down: within a week on the rental and within a month on our home residence. Breaking down was bad enough - but then to have two different techs tell us that it looked as though no work had been done? That was really troubling. At the end of the day, we ended up with two working a/c units. But when you look at the date of my first check: April 9, 2012, and the date of our last check May 31, 2012 - it tells you how long the entire adventure lasted. It's tough not to put a slightly negative spin on the experience.
Description of Work: We thought we'd be proactive this year and decided to take advantage of the Early Bird spring coupon for a/c check. We have a rental tenant with severe breathing problems, and we wanted to be sure that property was good to go before the summer heat arrived. We called Fahnestock about having the rental done - but since our own house is close - we asked if they'd have time to stop by our house afterwards. Tech #1 arrived at our house to do the spring check, and spent quite a lot of time running the garden hose on the unit and hooking up the equipment to check freon levels, etc. When he was done and I was preparing to write the check - I asked if this included the rental? He said he had no information on doing another property! I explained that the rental was actually the priority for us - and our instructions were to do the rental, and then do our house if there was time. He walked away briefly to phone in and when he returned, he said, "oh yeah, they're already on their way over there too" I paid for both properties and that was that. About a week later our tenant phoned on a Saturday evening to say the air had gone out at the rental property. Fahnestock promptly sent Tech #2 who ended up spending several hours working on the unit. Tech #2 said it was totally clogged and grimy and it didn't look like anyone had been there before him. We explained our concern for the tenant's health issues, and Tech #2 did an exceptional and careful job for us, even though it was dark outside by the time he finished. We weren't charged for the service, so although we were disappointed for the disruption, we were very happy with Tech #2 and satisfied that the unit was finally in good condition. About 3 weeks later, the a/c went out in our house too! Tech #3 arrived, and said it looked like the unit was very dirty and there must be a freon leak too. He added freon and wanted to charge us, but since the rental episode was still fresh on our minds, we were upset that Tech #1 hadn't cleaned the unit and missed the leak. To us it seemed that we had paid for 2 Early Bird specials and received nothing but frustration as a result! Tech #3 apologized and understood why we were upset and told us he would notify his supervisor about the whole thing. We did some research and found that our unit was still under warranty and Fahnestock was able to perform the warranty work. We didn't want to start all over with another company and be charged again for some of the work, so we allowed Fahnestock to complete the project. A week or two later, Tech #4 and #5 arrived to install a new unit. Tech #4 was really only there at the beginning and a bit during the project, because it took 2 people to move the old unit out and lift the new one into place. Tech #5 did the installation, added freon, double-checked all the work and got things done. He was also a very hard worker and we were satisfied that the job had finally been done properly.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$350

Contact information

3532 N Comotara St, Wichita, KS 67226

http://www.fahnestockhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Fireplaces,
Water Heaters,
Sewer Cleaning,
Pest Control,
Natural Gas Lines,
Water Filtration and Softening,
Lighting

FAQ

Fahnestock Plumbing HVAC & Electric is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Fahnestock Plumbing HVAC & Electric accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Fahnestock Plumbing HVAC & Electric offers free project estimates.
Yes, Fahnestock Plumbing HVAC & Electric offers eco-friendly accreditations.
No, Fahnestock Plumbing HVAC & Electric does not offer a senior discount.
Yes, Fahnestock Plumbing HVAC & Electric offers emergency services.
No, Fahnestock Plumbing HVAC & Electric does not offer warranties.
Fahnestock Plumbing HVAC & Electric offers the following services: Residential and commercial repair and installation plumbing, heating, electrical, fireplaces, toilet, sink, faucet, shower, tub, washing machine, sewer, gas line, water softeners, heat pump, humidifiers, geothermal, home inspection, hot tub, pool, sump pump, computer & radiant floor heat.

Contact information

3532 N Comotara St, Wichita, KS 67226

http://www.fahnestockhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM