Blue Dot Services Of Kansas

Description of Work: Plumbing services.

Description of Work: Air conditioner fan

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Description of Work: Very happy with the work we had done.

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Description of Work: They put in a Furnace and AC Unit in two days and did a great job!

Description of Work: hvac

Description of Work: Blue Dot installed a Rheem HVAC system in the lower level of our 107 -year-old home and three Mitsubishi Electric heating/cooling systems for the second and third floors, plus everything that goes with such an addition. They also took out the old furnace, and cleaned up the mess. Because of the complications that go along with the age of the house, there were issues to be worked around, and Blue Dot handled those issues with aplomb, humor, and hard work.

Description of Work: Blue Dot did a marvelous job and came in a bit under their bid. We will definitely use them in the future.

Description of Work: Installed new heating & AC system

Description of Work: Checked the HVAC for leak and added more freeon

Description of Work: Repaced garbage disposal and repaired toilet.

Description of Work: In May of 2013, I scheduled with a Blue Dot employee to have them do the plumbing portion that included new toilet, vanity, and faucets and lay the new tile in my bath. the scheduling was important because Miracle Method was to do my tile and bathtub over several days while Blue Dot was to remove and replace the toilet each day during the process due to the fact I have just one bathroom. It ended up with me not being on the schedule in July when the work was to be done. I was expected to rescedule everything that had been scheduled for 2 months. I canceled the entire job due to lack of trust.

Description of Work: The estimate they gave me was for $15,000 to replace the septic tank which eventually I had done for $2000.

Description of Work: While I was out of town, our left pumb began giving us problems. My wife was also scheduled to be going out of town the next day. We had to get this fixed that night. She callled Blue Dot because our current plumber did not respond to their answering machine. Blue Dot answered right away and told her that they did not have the pumb in stock but would call the warehouse and pick one up. They were there with the pumb in less than an hour. They completed the repair in an hour and were on their way. They were extremely careful and very polite. We would highly recommend them, especially if you need emergency service. Thanks for the good job. Al

Description of Work: i called Blue Dot on December 20th because I was having problems with my furnace. When I scheduled the tech to come out I chose to purchase the Blue Agreement, which would cover the cost of the service call as well as a plumming inspection and an A/C inspection in the spring. I paid for the Blue Agreement (approx. $160.00 the day the tech came out in December. I told the technician two dates I would be available in December for the plummer to come do the inspection as I couldn't take anymore time off of work. As of February 3rd. I still hadn't heard from the company to set up a time for the plummer to come out. On February 3rd I called the company to request a refund of the difference in what I paid for the Blue Agreement and what I would've been charged for just the one time service call. I had to speak with 3 different women before being told I would have to talk to an owner. Terry (owner) called me to discuss my concerns, however, it became clear he had no intentions of listening to what I had to say. Terry proceeded to blame everyone from the technicians not doing their job to blaming me for only spending $63 dollars with his company since 2005 (which is a blatant lie and not relevant to my concern). In truth it's been more like $600.00 not including the $2,100 furnace. Terry was too busy interrupting me and trying to insult my intelligence to even listen to my complaint. Terry tried to tell me they haven't charged me for services in the past, which again was a complete lie. I have every single invoice they have ever gave me to proove it. But again Terry said I was lying. Since 2005 I have had numerous problems with Blue Dot. This company has the worst customer service I have ever seen! This company doesn't honor the warranties for the products they sell. I've had at least 3 conversations with Rayleen about the 10 year parts & labor warranty that was includded with the purchase of my furnace in 2005. Finally in December 2011 I had to fax the proof to her so she would finally believe me. Terry finally agreed to give me back the difference I was owed. Terry and his company have proven to me on numerous occasions they are just out to rip off customers. I will never do business with this company again!! I urge you to do the same and save yourself a huge headache!

Description of Work: We had them install a full heating /air conditioner system. Since our house had wall heaters they had to start from scratch.

Description of Work: Technician came to house to clean and service the furnace.

Description of Work: THEY REPLACED FURNACE AND AC.

Description of Work: They installed a water heater.

Description of Work: This company has serviced my heating and air conditioning in my home for over ten years. I recently replaced a 25 year old furnace and air conditioner. Good service and good warranties.