S&T Cleaning did an acceptable job of cleaning where they cleaned, but they did not clean the gas range and refrigerator as agreed. When I phoned them about this, I was told that they "ran out of time." They had no plan to return and clean those appliances. Their attitude was that they had bid a certain amount of time for the job, and when they arrived and read my detailed cleaning instructions, they didn't have time to get everything done before going to their next job. I wrote them a long e-mail telling them that I thought that it was unprofessional of them to not finish the job basically because they had underbid it, but they did not offer to refund any part of the fee I paid to them, and they did not return to clean the appliances, since I had already done it in order to be ready for my party. I will not engage their services again.
Description of Work: S&T Cleaning was hired to "deep clean" my home prior to a Christmas party--vacuum, dust all surfaces including wooden blinds on 6 windows, clean 1 full and two 3/4 bathrooms, damp mop and dry hardwood flooring in two rooms and a hallway, damp mop tile flooring in foyer and 3 bathrooms, clean outside of gas range and prepare oven for cleaning cycle, and clean outside and inside of refrigerator. S&T used my cleaning products, mops, cleaning cloths, and vacuum. They requested, and I left, detailed cleaning instructions, which I also e-mailed to their business e-mail account the day before their services.
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Service Categories
House Cleaning
FAQ
S&T CLEANING is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: Closed
S&T CLEANING accepts the following forms of payment: Check
Yes, S&T CLEANING offers free project estimates.
No, S&T CLEANING does not offer eco-friendly accreditations.
No, S&T CLEANING does not offer a senior discount.
No, S&T CLEANING does not offer emergency services.
No, S&T CLEANING does not offer warranties.
S&T CLEANING offers the following services: HOUSE CLEANING SERVICES ARE AVAILABLE WEEKLY, EVERY OTHER WEEK, MONTHLY OR ONE TIME