4 EMPLOYEES. USES SUBS. COST IS DETERMINED BY THE JOB. THERE IS A $250 MINIMUM FOR MOST JOBS. NO TRAVEL CHARGE. EXTRA CHARGE FOR AFTER HOURS SERVICE MAY APPLY.
Description of Work: I called the company originally for an estimate. It has been about two weeks and they have not returned my phone calls. Once I was told the man was tied up and had gone out of town. After that, he still never called me back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from DONE RIGHT CONTRACTING
I HAVE A STRONG TRACK RECORD HERE AT A-LIST AND I ALWAYS GO OUT OF MY WAY TO PLEASE MY CLIENTS, MY REPORTS PROVE THAT. A DEATH OF A CLOSE PERSONAL FRIEND CAUSED ME TO CHANGE MY PLANS UNEXPECTEDLY AND I CHOSE TO LEAVE TO SUPPORT THEM IN THEIR TIME OF NEED. I CONTACTED MY CURRENT CLIENTS AND TOLD THEM ABOUT MY SITUATION. I EXPLAINED THAT THEIR JOBS ARE A PRIORITY TO ME AND THAT MY CREW WOULD CONTINUE THE JOBS WHILE I WAS AWAY. I WAS PLANNING ON CONTACTING ALL OF MY NEW CONTACTS ALSO BUT, SOMETIMES THERE JUST ISN'T ENOUGH TIME AND YOU HAVE TO MAKE SACRIFICES TO HELP THOSE IN NEED. WHEN I DID CONTACT THIS CLIENT, I EXPLAINED TO HIM WHERE I WAS, HE WAS VERY RUDE. TO BE QUITE FRANK I WAS SHOCKED BY HIS RESPONSE AND HIS LACK OF RESPECT FOR OUR FALLEN SOLDIERS.
JESSICA S.
08/2007
5.0
home remodeling
 + -1 more
Sean was polite and knowledgeable. His quote was a little higher than others but not a lot. I would have considered hiring him, but a friend is going to do the job. I will keep his name and number for future projects.
Description of Work: Received quote to remodel/redo tile in one bathroom (floors & shower walls).
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
PAT Y.
08/2007
5.0
home remodeling
 + -1 more
Shawn gives you a feeling of confidence. He seems like one of the most honest professional young men that I have ever worked with.
Description of Work: Updated my mother's bath - including toilet, grab bars, new shower, new plumbing, etc.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
JIM M.
05/2007
5.0
drywall, flooring contractor, plumbing, home remodeling
 + 2 more
It took 15 business days from start to finish and the only small issue I had was that his crew could have done a better job controlling for dust when sanding drywall. I pointed this out to Shawn and he agreed with this, and had a couple of cleaning ladies come in and clean up. I highly recommend Done Right Contracting. Shawn Gordanier is a conscientious and meticulous contractor and he will bend over backwards to please you.
Description of Work: Complete gut and redo of bathroom. This included removing the original floor from when the house was built in 1924, which was 4 inch thick concrete. Went down to the wall studs, removed the original 1924 lead drain pipes and drum trap and replaced with modern plumbing. Shawn also suggested keeping the original tub and having it refinished instead of tearing out and replacing it (no other contractor suggested it). He said that long deep tubs like that are hard to find anymore and I would save a fair amount of money by keeping it. The walls were replaced by cement board around the tub and shower area and drywall around everything else. I had Shawn put it wainscoting (in tile) with an accent stripe around the room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Cheri C.
05/2007
5.0
ceramic tile, flooring contractor
 + 0 more
Went very well. Needed the job done quickly and they worked me in the next day. When a problem was encountered, they did a great job of taking care of it.
Description of Work: Removed carpet and installed ceramic tile in master bath.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
BEN H.
05/2007
5.0
home remodeling
 + -1 more
Tried to get some contractors out to look at the project, did not get many responses. I joined Angie's List and found Shawn's company; saw that he had good reviews. I contacted him, and he promptly came out and gave us a bid on the project. I got a few other bids as well, shawn was in the middle as far as price was concerned, but I liked his attitude about the project and his professionalism. We scheduled the job, he started on time as promised and wrapped up in a few days. Overall the project went very smooth.
Description of Work: Shawn and his crew demo'd a closet in our bathroom and ran plumbing and electrical hookups so we could move our laundry room from the basement to the main floor of our house. Did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
GREG O.
05/2007
5.0
ceramic tile
 + -1 more
This company is properly named. Shawn did the work exactly according to his contract; on time and on budget. The fireplace looks great and it was a pleasure working with Shawn.
Description of Work: I asked Done Right Contracting to put a marble surround on an existing fireplace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
KAREN K.
02/2007
5.0
home remodeling
 + -1 more
He came immediately to look at it. It took him longer to get to the job than he originally told me but once he came they did good work. His painters didn't speak much English and that caused some communications problems. He also added to his original bid by $1,500 and that sort of bothered me and the fact that he came to collect the money before the work was done also was troubling to me, but they finished the job and redid some things that were not right. He did an excellent job on the tile and sheet rock.
Description of Work: My pipes burst in the upstairs bathroom. His company came and fixed the damage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from DONE RIGHT CONTRACTING
THIS CLIENT LIVES OUTSIDE OF MY SERVICE AREA, BUT AFTER TALKING WITH HER I DECIDED TO TAKE THE JOB. THIS JOB WAS AN INSURANCE JOB, THAT HAD BEEN REPAIRED TWO TIMES BEFORE BY OTHER CONTRACTORS. AFTER OUR INITIAL MEETING, WE SCHEDULED THE PROJECT AND BEGAN ON THE AGREED DATE. I FOUND MORE DAMAGE ONCE WE BEGAN THIS JOB, SO I SCHEDULED A MEETING WITH THE HOMEOWNER AND INSURANCE AGENT. I WAS ABLE TO RECOVER MORE THAT $4,500 FOR THE HOMEOWNER IN DAMAGES. THIS EXTRA DAMAGE CAUSED THE JOB TO TAKE TWO EXTRA DAYS, BUT I ONLY CHARGED HER $1,500 OF THE $4,500 THAT SHE RECEIVED FROM THE INSURANCE AGENT. I STAND BEHIND MY PAINTERS AND HAVE NEVER HAD A COMMUNICATION PROBLEM WITH THEM, NOR A COMPLAINT ABOUT THEIR WORK QUALITY OR WORK ETHIC.
JANELLE S.
01/2007
5.0
countertops, drywall, home remodeling, interior painters
 + 2 more
Shawn was very responsive from start to finish. His bid was fair, and his work ethic impressive. He and his crew cleaned up every day, and made sure that the project was completed as quickly as possible. He also called several months after the project was completed to make sure everything was still working well and looking good.
Description of Work: Shawn and his crew gutted a master bath, and installed new countertop, fixtures, shower doors, floor, and mirror. They also cleaned the shower tile, repaired drywall, and repainted the room. Shawn's idea to refinish the existing cabinets saved money and resulted in a wonderful, updated look.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,530
GIL C.
01/2007
5.0
ceramic tile
 + -1 more
Shawn was punctual, courteous, professional, and honest. He quickly noticed the problem and recommended how I could fix it, even though it meant no work for his company. I will definitely call Shawn for future work.
Description of Work: I called Shawn at Done Right to provide an estimate to repair what I thought was a re-grouting or re-tiling job; water leaking through the ceiling below the bathroom. He quickly pointed out what the problem was, a bad shower door that was letting water drip down the outside the bathtub through a crack in the floor.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DONE RIGHT CONTRACTING
ALTHOUGH THE MEMBER DID NOT REQUIRE OUR SERVICES THIS TIME, I AM GLAD TO WELCOME ANOTHER SATISFIED CUSTOMER TO OUR FAMILY OF CLIENTS. I LOOK FORWARD TO PREFORMING THEIR FUTURE CONTRACTING NEEDS.
RICHARD B.
01/2007
1.0
ceramic tile
 + -1 more
I spoke to Sean twice in the last week. Both times he told me that he would come by to get information for an estimate later that day. He did not show up or call either time.
Description of Work: None.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
LISA H.
11/2006
5.0
ceramic tile, home remodeling
 + 0 more
I called Shawn mid day to schedule an appointment for a bid. He happened to be in the area and came by within 30 minutes of the call. He measured the kitchen and said that he would have a bid to me in the next few days. The next evening I had an email bid and a follow up phone call. I decided then and there that Done Right would get our business. Shawn was always available when I called and was very flexible in working with our ever changing schedule. Even making sure that our work was completed in time for Thanksgiving when we had other contractors pushing our schedule out. All work started early in the morning and right on time. There were no issues with any of the work. Gary and Robert were very polite and neat. Each day the site was left clean. We couldn't be more pleased with the results of their work. Everyone who comes into the kitchen always comments on the floor and back splash. They are beautiful. I would not hesitate to use Done Right contracting again. You shouldn't either!
Description of Work: Kitchen floor and Back splash installation during a full kitchen remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
PAUL Y.
11/2006
1.0
home remodeling
 + -1 more
Shawn came out to look at the work we wanted to do in both bathrooms, we talked, and he said he would send us an estimate. Four weeks have gone by and we still have not received any word or estimate. Called Shawn once after two weeks had gone by, and he said he was waiting on plans or cost of something and would get the estimate to us as soon as possible. So far, no word. I don't think we will be using Done Right for any work in the future.
Description of Work: No work performed.
Rating Category
Rating out of 5
responsiveness
1.0
Response from DONE RIGHT CONTRACTING
EVEN THOUGH THIS CLIENT WAS OUTSIDE OF MY SERVICE AREA I AGREED TO SCHEDULE AN APPOINTMENT WITH THEM TO HELP THEM WITH THEIR CONTRACTING NEEDS. I MET WITH THE CLIENT ON A SATURDAY TO REVIEW THEIR PROJECT AS SCHEDULED. I PREPARED THEIR PROPOSAL AND SENT IT THROUGH THE MAIL (PER THEIR REQUEST). I NORMALLY DO NOT SEND MY PROPOSALS THROUGH THE MAIL AND TYPICALLY REQUEST A SECOND MEETING WITH MY CLIENTS IN ORDER TO REVIEW AND ANSWER ANY QUESTIONS THAT THEY MIGHT HAVE IN PERSON ABOUT THE PROPOSAL. HE CONTACTED ME BY PHONE(ROUGHLY TWO WEEKS AFTER OUR FIRST MEETING) TO ASK WHERE HIS PROPOSAL WAS, I TOLD HIM THAT I HAVE ALREADY SENT THE PROPOSAL THROUGH THE MAIL AND ASKED HIM TO CONTACT ME THE FOLLOWING MONDAY IF IT STILL HAS NOT ARRIVED. I NEVER HEARD FROM THIS CLIENT SO I ASSUMED THAT HE DID NOT WANT TO USE US FOR THE JOB. I AM ONLY IN THE WRONG FOR ASKING THE CLIENT TO FOLLOW UP WITH ME AND NOT FOLLOWING UP WITH THIS CLIENT MYSELF.
LEWIS G.
10/2006
5.0
home remodeling
 + -1 more
Shawn was punctual, responsive, and professional. He's an ideal contractor.
Description of Work: They did complete demolition and remodel of a full upstairs bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
JEFF C.
09/2006
4.0
remodeling
 + -1 more
Initially I had a hard time getting in touch with him. I finally got ahold of him. He explained his situation and did come out to give me a bid. He is nice and professional. I am waiting to hear the final price before deciding if I will hire him.
Description of Work: I called them Wednesday to set up an appointment to come out.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DONE RIGHT CONTRACTING
I HAVE MET WITH THIS CLIENT ON SATURDAY, AND AM CURRENTLY TRYING TO SCHEDULE A MEETING TO GO OVER THE JOB. I HAVE CONTACTED A-LIST FOR THEM TO CALL THIS MEMBER, AND HAVE THEM CORRECT THIS REPORT THAT IS FALSE.
JUDY S.
08/2006
5.0
ceramic tile
 + -1 more
Shawn Gordanier, the owner, was very prompt in giving us an estimate and very professional in giving us the details and giving us a chance to ask questions. He submitted, with maps, several tile outlets for us to pick out our tile which was also helpful to me. The work was done professionally, and there was a minimum of disruption to my home. We knew exactly what was being done and what would be done the next day. The people that helped him were courteous and did their utmost to keep my house clean. After the job was done, Shawn stopped by the house/called several times to see if we were happy with the work. He promptly came by to touch up some caulking that needed to be done. I was very pleased with his professionalism and the quality of the workmanship. I would highly recommend his company. Judy Smith
Description of Work: We put ceramic tile on all of our bathroom floors to update our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
SUSAN R.
07/2006
4.0
ceramic tile
 + -1 more
It was very difficult to get a date set up to begin the work. I was pleased with the final result. But, I felt they had little regard for my house. They did not seem to take care of things unrelated to the job. I had to have them repair things that they damaged. Shawn was very willing to be sure that I was happy with the job.
Description of Work: They pulled up the carpet in the master bath. Then laid tile.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$804.56
Response from DONE RIGHT CONTRACTING
WHEN IT COMES TO REMODELING, A CERTAIN LEVEL OF DAMAGE IS TO BE EXPECTED, BUT JUST LIKE SHE STATED, I MADE SURE THAT SHE WAS HAPPY WITH THE REPAIRS BEFORE WE LEFT (WHICH INCLUDED FOUR SEPARATE TRIPS TO HER HOME AT NO CHARGE. I DON'T UNDERSTAND WHAT SHE MEANS BY "TAKING CARE OF THINGS UNRELATED TO THE JOB", BUT I AM GLAD THAT SHE WAS PLEASED WITH THE FINAL JOB.
LEE S.
07/2006
5.0
ceramic tile
 + -1 more
Shawn and his workers were polite and mostly on time; the second day they did not arrive when they said they would, and I had to call Shawn to find out their schedule. Their work was more than satisfactory and came in fairly close to the estimate; since this was a sub-floor repair, the true extent of the damage was not known until they tore up the existing floor. The bathroom looks great now and I would hire Shawn's company again. Reasonably priced and they offer a 10% Angie's List discount.
Description of Work: Removed toilet, replaced rotten subfloor and installed new ceramic tile floor in small bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$859.08
Response from DONE RIGHT CONTRACTING
I AM GLAD TO SEE THAT SO MANY MEMBERS OF ANGIE'S LIST ARE OVERCOMING THEIR CONTRACTOR FEARS. THE MEMBER WAS AN EXCELLANT CLIENT, AND A PLEASURE TO WORK FOR. I APPRECIATED HER PATIENCE WHEN WE RAN A LITTLE LATE ARRIVING TO HER JOB, DUE TO TIME RUNNING OVER ON ANOTHER REMODEL. WHEN WE WENT TO INSTALL THE TOILET, I NOTICED THAT IT SHOULD BE REBUILT, I EXPLAINED THE PROBLEM TO HER AND I RECOMMENDED MY PLUMBER TO HER (SEE HER OTHER REPORTS). IN MY FOLLOW UP CALL, SHE SAID THAT HE WAS ABLE TO ASSIST HER WITH THE TOILET THE FOLLOWING WEEK. THANK YOU FOR TAKING THE TIME TO POST THIS REPORT, AND I LOOK FORWARD TO ASSISTING YOU ON YOUR FUTURE REMODELING NEEDS.
john B.
06/2006
1.0
home remodeling
 + -1 more
We explained to Shawn our thoughts for the project, & he suggested some alternatives, which we were pleased with. He gave us info on suppliers, their location, & he said he would get back to us with his estimate. After several weeks I phoned him to find out the status of his bid, & he said he would be back in touch. Several days later he phoned & asked us to take a look at 2 other soaking tubs. We looked at them on a Saturday, & phoned him back to tell him we wanted to go with our original selection. About two weeks later we set up an appointment to go over the bid. The day of the appointment he called at the last minute & cancelled. He told my wife to call on Monday & he would reschedule; two weeks later I sent an email to see if he forgot. He replied he would call the next day to set the appointment. He called & said he would arrive 5 PM to 7 PM, but call by noon that day to give a firm time, no call back from him for a specific time. At 4 PM I called & cancelled the meeting.
Description of Work: Wanted to get a bid from Done Right Contracting for remodeling a master bath. This included new shower, soaking tub, sinks, tile floor, cabinets & toilet.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from DONE RIGHT CONTRACTING
I HAVE SPOKEN WITH THE MEMBER EARLIER THIS WEEK AND AM QUITE SURPRISED BY HIS REPORTS(IN FIVE AREAS). WE WERE TRYING TO MEET THE WEEK BEFORE THE FOURTH OF JULY, WHICH WAS A MISTAKE ON MY PART. MY CURRENT JOBS RAN LONGER THAN I WAS EXPECTING, SO I CHOSE TO CANCEL OUR APPOINTMENT IN ORDER TO DEDICATE MY RESOURCES TO MY CURRENT PROJECTS. THIS DECISION ALLOWED ME TO COMPLETE MY OTHER PROJECTS FOR MY CLIENTS BEFORE THE HOLIDAY WEEKEND. I CALLED HIM TWICE AFTER THE HOLIDAY WEEKEND TO TRY AND RESCHEDULE, HE CALLED ME BACK AND TOLD ME THAT THEY WERE GOING TO DELAY THIS PROJECT UNTIL THE FALL. I TOLD HIM THAT I WOULD SEND HIM HIS PROPOSAL THROUGH THE MAIL, SO HE AND HIS WIFE COULD HAVE IT FOR THEIR FILES.
JACQULEYN K.
06/2006
5.0
ceramic tile
 + -1 more
Sean or workers were often later than what they said they would be to our home. Because of this, to complete the job, they stayed late on the final day. It was a very messy job to take out the tile that was in the fireplace and entry. They tried to contain the dust with tarps and blowers. I expected to have a dusty house, and I got what I expected. Workers were polite. Price was comparable to other bids, and he had a coupon for a discount. Would I use this company for other jobs? Yes, absolutely.
Description of Work: Take up entry tile and cement board. Take off tile on fireplace. Put 6 inch tile in entryway in a pattern, after replacing the cement board and put down cement board and tile in living room area and fireplace. The tile was mine, but they supplied all other required materials.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,900
Response from DONE RIGHT CONTRACTING
A PLEASURE TO WORK FOR AND I LOOK FORWARD TO MEETING THEIR FUTURE REMODELING NEEDS. A GREAT CLIENT TO WORK FOR AND ALLOWED US TO WORK LATE ONE NIGHT TO KEEP THE JOB RUNNING AS SCHEDULED. IN AND OUT IN FIVE WORKING DAYS (MONDAY-FRIDAY), WHICH INCLUDED REMOVING THE ORIGINAL FIREPLACE AND ENTRYWAY TILE. INSTALLING NEW TILE ON THE FIREPLACE AND ENTRY WAY AND ALSO ADDED THEIR LIVING ROOM FLOOR.
PATRICIA B.
06/2006
5.0
home remodeling
 + -1 more
The outcome of our remodel was fabulous. Shawn was able to give us excellent ideas with all aspects of the job and referred us to very qualified companies to choose tile, countertops, etc. The work was done in a timely manner and Shawn was very good in communicating with both me and my husband as the job progressed. We would highly recommend Done Right Contracting and will definitely use this company on other remodel projects.
Description of Work: Large kitchen remodel including new backsplash, countertops, sink, refurbishing cabinets, installing new appliances. Also had a wet bar removed and replaced with custom made bookshelf.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
JOYCE W.
04/2006
5.0
garage doors, home remodeling
 + 0 more
Shawn is still the greatest. He is hopefully going to be starting on replacing the windows in my basement, new doors & screen doors throughout house, also new woodwork. Then we will tackle the kitchen. Since I have problems making a final decision until such time as I'm totally confident that my choice is the right one, we have problems making things happen in a timely way. I am impressed at his patience, creativity, & honesty. (Colorful is his nice way of saying scatterbrained). You see, Shawn is not only an excellent worker, he is caring of his customers & making them happy with the finished product. His employees are excellent & just as great as he is. The extra mile sometimes ends up the extra miles & miles. I need to conserve my dollars & Shawn is great about working with me to get a good product & a job done well but still within a price range I feel comfortable with. I'm ready to get started with our upcoming projects & hope Shawn is available soon to get started.
Description of Work: Gutted bathroom and a complete remodel. Flooring in attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BEVERLY L.
04/2006
5.0
home remodeling
 + -1 more
Shawn was very personable and honest. He was very knowledgeable about tile and the other areas that I needed done. His workmanship was excellent.
Description of Work: Shawn Gordanier completely remodeled my bathroom. He had to tear out walls and treat for mold. He installed new dura-wall and tile. He put in a new toilet, vanity, counter top, light, shower rod, fixtures and painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,185
FRED L.
03/2006
5.0
remodeling
 + -1 more
Another fine job done by Shawn and his crew. (They had previously replaced a bathroom counter-top at my home.) Also I am a wheelchair user and the only way in and out of my house is through the kitchen. Shawn and his crew went out of their way to make sure I was able to get in and out of the house.
Description of Work: Replaced linoleum flooring in kitchen with 12 x 12 tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
KIMBER E.
03/2006
1.0
home remodeling
 + -1 more
After scheduling an appointment to bid a large remodel, Shawn did not show, nor did he call to say he wasn't going to be available. After waiting three days to see if he would follow up, I called back. He said it "had been crazy", and wanted to reschedule! Given the unreliable way in which the original appointment had been handled, with no phone follow up, I chose not to be further involved with Done Right.
Description of Work: No work was done.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from DONE RIGHT CONTRACTING
I WAS SHOCKED TO READ THIS REPORT AND YOU WILL BE TO AFTER YOU READ MY 30+ OTHER REPORTS THAT ACCURATELY DESCRIBES MY COMPANY. FROM CLIENTS WHO HAVE ENJOYED WORKING WITH MY COMPANY. I WOULD LIKE TO TAKE A FEW MINUTES OF YOUR TIME TO DEFEND MYSELF ON THIS ATTACK. I WAS CONTACTED BY THIS CLIENT ON FEBUARY THE 20TH. I CALLED HIM FOUR TIMES BETWEEN THE 23RD AND THE 24TH BEFORE I GOT A RESPONSE FROM HIM ON THE 25TH. HE STATED THAT HE WAS OUT OF TOWN ON AN EXTENDED VACATION, AND THAT HE WOULD BE COMING BACK IN TOWN ON THE 26TH, AND BUYING THE HOUSE ON THE 28TH. I WANTED TO SCHEDULE A MEETING BETWEEN MARCH 1ST & 3RD, HE ASKED TO DO IT ON THE WEEKEND AND I AGREED. I CALLED KIMBER ON THE 3RD TO CONFIRM BUT ONCE AGAIN I GOT NO RESPONSE. I MADE THE DESCION TO SCRATCH OUR APPOINTMENT AT 12:00 ON SATURDAY. KIMBER CALLED ON THE 7TH WHIEL I WAS IN A MEETING WITH A CLIENT SELECTING PLUMBING FIXTURES. I STATED THAT MY SCHEDULE HAD BEEN CRAZY. HE SAID THAT HE WAS NO LONGER INTERESTED IN MEETING ABOUT THE PROJECT, SO WE PARTED WAYS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Ceramic Tile,
General Remodeling,
Plumbing,
Drywall,
Flooring Sales and Installation,
Interior Painting,
Lighting,
Electrical,
Countertops and Backsplashes,
Doors,
Windows
FAQ
DONE RIGHT CONTRACTING is currently rated 4.7 overall out of 5.
DONE RIGHT CONTRACTING accepts the following forms of payment: Check,MasterCard,Visa
Yes, DONE RIGHT CONTRACTING offers free project estimates.
No, DONE RIGHT CONTRACTING does not offer eco-friendly accreditations.
No, DONE RIGHT CONTRACTING does not offer a senior discount.
Yes, DONE RIGHT CONTRACTING offers emergency services.
Yes, DONE RIGHT CONTRACTING offers warranties.
DONE RIGHT CONTRACTING offers the following services: CUSTOM TILE INSTALLATION, KITCHEN & BATHROOM REMODELS, FINISHED BASEMENTS & DECKS, STRUCTURAL & WATER DAMAGE REPAIRS.