DONE RIGHT CONTRACTING

He is very careful, very willing and very talented in doing anything that needs done. He is into a broad range of things. Three years ago he remodeled my bathroom, he put in a shower and did tile work. It was a great job.

They installed all new things in the bathroom. The owner of the company is amazing and very honest. I rate him high overall.

I had a leak in my kitchen sink , so I filed an insurance claim. I had contacted several other contractors and Sean was the only contractor who agreed to do the work. Sean worked very hard to match the amount the insurance company gave when he was working on the proposal. He completed the work in 2 weeks, and was very professional and flexible. I have had many compliments on the work he did.

VOC We have a daughter with extreme allergies to volatile organic compounds (VOCs). Shawn provided us with all the product data sheets prior to beginning the job and allowed us the opportunity to pre-approve the list of materials. He remained sensitive to VOC usage through the entire job, including clean up products (Windex). Shawn phoned a few days after the jobs completion to check to see if our daughter had experienced any ill-effects from the installation (she did not). His sensitivity and knowledge of materials was both touching personally and a statement to his high level of professionalism. TIMELINE Shawn responded promptly to our request for an estimate, request for product data sheets, and began the job on time. Due to some extenuating personal circumstances that arose during the week for him, the job took a few days longer to be completed than anticipated. He was explanatory and apologetic about these unforeseeable delays. QUALITY The room looks terrific. I wish I could upload before and after photos~! Additionally, the floor feels so solid and level. The floor we replaced was squeaky, creaky, and had quite a bit of flex in it. What an improvement! PRIVACY I hate having people come into my home and work on it! It's my home, not a construction site. Shawn and Leo were both very considerate of these facts. As much as I hate any intrusion - I would definitely invite them back for future work.

They were excellent. He was extremely professional, neat and clean. The proposal process was all done electronically and he was able to get the tile a month faster than any of the tiling stores.

I called Shawn this morning at 8:00 am after finding his name on Angies list. I explained I was in a bind - trying to sell my home and needed help finishing up a couple of minor projects so I could list my house by April 2nd. Shawn was able to adjust his schedule and agreed to install 2 exterior doors in the afternoon. I was thrilled - I understand this type of responsiveness isn't always possible with contractors due to their schedules - Luckily it worked out for both of us. Shawn did great work, was easy going, no high pressure sales pitches or up sales which I value and appreciate the most. He explained his work - what he was doing etc... I felt like he was a partner in the project - He had to stay longer then anticipated since one of the doors required some custom fitting .. (Wider then normal) ... He didn't charge us extra for the extra work involved and actually he did more then we originally asked him to. I'd recommend Shawn to anyone - and will call him again for repairs large or small.

It was a bad and a good experience. It was aggravating. Shawn Gordanier was the one who did the contract for them. Sometimes he wasn't on his game. He wasn't always here when he was supposed to be. We were happy with the work that he did, but there were things that could have been improved upon. I have had him back here. He has come back and fixed any problems we have had and I am sure he will come back if we need him to in the future. I think he had too many pots on the fire. We probably would not use them in the future.

Overall, the project went very well. The estimate was very detailed, the contract was thorough and well explained, the start/finish dates were clearly communicated and due to the level of detail in the estimate, I was able to save on the final cost by doing some of the work (tearout and painting, for example) myself. Shawn started the project on time, kept me updated daily throughout the duration of the project on what would be happening next and what to expect. The work was done very well and the site (my master bathroom) was kept clean every day before he and his crew left, which my wife and I appreciated very much. The project was completed just as was stated originally (in just under two weeks) and the results are outstanding. Additionally, since we did do some of the work ourselves, the project came in under the original estimate.

I had Shawn come out for bathroom remodel BID, and never received bid. I talked to him a few times(on phone or email)and he keep having reasons for delay. He even asked for a copy of other contractor bid to help him out which I sent him,with price blockedout.I just never received bid . He is not trustworthy from what I can tell from our interactions.It has been approx 6-7 weeks since he came out other contractors took 1-2 weeks to get back with their bids

Fantastic work. High quality, quick work, and great cleanup. Shawn gave a great bid and got the work done quickly. I highly recommend Done Right.

The experience was very good. They are a top rated contractor.

The first thing that impressed me about Done Right was the estimate I received. It was incredibly detailed and thorough so I knew exactly what I would be getting. Shawn went over cost areas that might change once he got into the walls and floor, so although the condition of the hidden parts of the house wasn?t as good as I?d hoped, there were no ugly surprises. No remodeling project ever goes perfectly, but when something did go slightly awry, Shawn was quick to respond to make it right. Everyone that worked on the house was polite, good humored, and professional. Many thanks to Shawn, Jake, Danny, Carlos, Brian, Kevin, and Chris for their hard work. I am very happy with the result of their efforts.

Excellent finished product. Shawn is sincere, professional, and honest. The only issue I had was timing. It was scheduled to be a 2-3 week project and ended up taking 3 months, almost entirely due to a cabinet subcontractor. They made good with some additional discounts and Shawn threw in some extras as well to make it right. I would use them again without hesitation.

Their biggest difficulty is getting a hold of them. Things do happen and sometimes it is frustrating not being able to get a hold of them. They do good quality work.

We're soliciting bids for a remodel and this company is so highly rated that they're one of a few we wanted to get bids from. So I called and asked about getting an estimate. He told me so many people are price shopping these days that he spends too much time giving estimates where the customer doesn't hire his company for the work. And since each estimate takes 20 hours of his time, he suggested we look at his #1 spot on Angie's List and decide from the customer comments whether we want him for the job. I've never known anyone who chooses a contractor without seeing a price, so picking one solely off a rating wouldn't work for us. Fortunately this isn't the only remodeling company with good ratings, so we'll see if the one of the other ones would mind coming out and looking at the job.

Shawn had to figure out how best to accomplish the not easy task of heating the basement. He did a lot of research, and gave me alternate bids, including heated tile floor, putting heat ducts across the ceiling and down the wall, or putting heat ducts in the ceiling; anyway, we had to have the ceiling torn out for lighting, too. We decided against the heated tile because not enough increase in temp for the money, and went with ducts across the ceiling and down the wall coming out near the floor to keep the heat down low where the people would be. Had to replace louvered doors with solid doors, stain to match paneling, put pine around the ducts on the wall and stain to match paneling, put in lighting and balance around fireplace, but before all that put in spray and fiberglass insulation, wallboard on the back of the unfinished utility parts of the basement, take off and rework the outside door, install weatherstripping. Finish by stripping and polishing existing vinyl tile floor. It is fab! Two weeks from start to finish and they were neat and left everything way neater and more organized than when they started. Kept me well informed. Went a little over budget, but part of that was extra electrical I asked for like grounding the outlets and installing a big fluorescent light for a sewing/craft area.

Shawn Gordanier came out, arrived on time, and provided an estimate. After comparing, I chose him to do the work. He and his staff tore out old tile above the bathtub, including around the fixtures; replaced the old fixtures; prepped the walls for new tile; cut and installed the new tile. He also had to remove some plumbing below the tub where the wood had rotted out, tear out the old wood, and replace it with new.

This work was done over a span of six months. We could not be happier with them.

They were a great company to work with and were very friendly and professional. They showed up on time when they said they would. The cleaned up when they were done with the job. I would use them again and would also recommend them.

My wife and I contacted 4 companies to review the job and provide estimates and Shawn had the best ideas on how to do the remodel the way we wanted without going over budget. He came up with several options and gave us separate estimates for the two we favored. He e-mailed the names and locations of material vendors to us that included street maps and hours of operations. After we accepted his bid he scheduled the start date that worked best for us. His crew was very professional and courteous and the replacement shower looks better than we imagined. This was a difficult job because we asked Shawn to retain the old 50's pink tile on the walls but tie it in to a solid surface shower wall. He was the only contractor of the four contacted that said he could do it - the others wanted to rip out all of the old wall tile. After the shower was completed and used for the first time we noticed it was draining too slow. Shawn came out that evening and cleared a clog. We are very happy.

Its been over a month since Shawn came to our house to give us a bid. He told us that he would get us a bid in the following week. When I didn't hear from him for a couple of weeks, I called him back. He apologized and said that he was really busy, but that he would get us our estimate in about 4 days. It's now been a couple more weeks. After 1 month, we still don't have a bid. He seemed very nice and professional, but now appears to be just another contractor who makes promises that he can't or won't keep. At this point, it is very unlikely that I will use this company.

The process went smoothly and the job was completed in a timely fashion. We don't live close to our rental property, so Shawn was very accommodating regarding our schedules. We trusted him make a lot of the decisions about matching the floor tile to the shower tile, light fixtures, etc. He is very talented in his trade, and the bathroom turned out better than expected. We will use him in the future and would recommend him to anyone needing a reliable, trustworthy, and experienced contractor. He even stayed late one evening to show the house to a potential tenant!

I called Sean to get a quote - he came over immediately and gave me a good price for the work to be done. He installed my older son's ceiling and painted within the week. He also gave me a quote on my younger sons ceiling to be replaced. We had him back about 2 months later for that job. In both instances he was responsive and the bill was exactly what he quoted me.

Shawn was prompt to return my call and scheduled an appointment to meet with me the next day. I needed for the work to be performed in the afternoons because I work late (I get home after 2:00 am) and he was willing to accommodate that request. The project moved along smoothly and I now have a beautiful new shower that I can enjoy each day.

Scheduled appointment for noon Wednesday. He never showed. I called at 12:45 p.m. to see if there was a problem. He never returned call. Now a week later and have never heard from him.