Terminix - Overland Park -Termite & Pest Control

They are good. They always come when I ask them to and I have never had them come out to fix anything since then. The guys that came her are professional and knowledgeable too.

I called to make an appointment. That went smooth. However, on the appointment day I took off work to be at my home when they arrived and they never showed up. They never called either. Terrible customer service when I called to find out what happened too.

They are easy to work with, professional, and they give good feedback.

They come out quarterly. We have been working with them for a couple of years. They seem to be very professional, very polite and they really do a good job. They do notify us when they are coming.

Not having to tell them what to do makes them good. They know how to do it. They're good. I don't have to tell them anything. They know their job. I like what they do, so I watch them a little, and then that's it. And I've observed that they've got it down pat. They know what they're doing. They do it. They do have me bring in the outside dog. They're friendly and professional.

I would not use this company in the future. They installed an expensive pest control system around my home in addition to charging for annual maintenance. I feel they didn't show up as they agreed to. Furthermore, they later said the expensive pest control system no longer was an effective system for pest control.

They come out every other month. We are happy with them. We have them from quite a while. We feel the price is fair. They don’t charge to come out in between like a lot of other companies will charge something like $15 to come out in between.

The service has declined since Terminix took over. I am thinking about dumping them and finding someone else. Terminix is hard to deal with from a business standpoint. I preferred the former company. We have seen more bugs. This company isn't user-friendly. We have trouble with the billing. They wanted to bill for coming out a different day than they wanted to. Apparently they wanted to charge for that. And the back and forth went on for months. I don't think they are thorough.

They are timely and we don't have any bugs. I would certainly recommend them to others.

It's been a good service. We have an insurance policy where they will come out and fix any termite damage. We'll continue to use them in the future.

Their pest control is above average, but their administration is far below average. The turnover of their service technicians is quite harmful to their service.

I have not had any issues with them. They are excellent.

They are good. They are always out there, they come out on time, and they are very flexible. So, if I need anything done inside the house, they come out very quickly and take care of it.

They do a good job it just takes a bit longer to kill the critters. You get what you pay for.

Terrible!Had midday to 2 pm appointment that was scheduled with their corporate office and we took off work to meet tech. At 2pm we contacted office to get an updated ETA and office said they would send out a message and have the Tech at the Overland Park office contact us with that info. Called again at 3:30 to corporate office and they again apologized and said they would contact tech and the supervisor and have them call us within 15 minuted. Again after no contact we called corporate office at 4 PM and they said they would contact the supervisor directly by phone and have him/her contact us immediately even though they had already sent him/her a messages. Well today is the next day and after no contact at all we have informed the corporate office to take us off any list they may have and to never contact us again. We understand plans may change and other problems can arise but is a phone call to much to ask for?

When they come out, they provide satisfactory service, and are punctual. Also, I will be using them again in the future.

I have a contract with them. They come out quarterly. Since I switched to them, I've had no bugs in my home. I would recommend them. I think their price is average.

I have not had any problems with their services. They are timely and do exactly what they are supposed to do. They also always get the job done quickly.

I was searching for information about extermination protocols and schedules via Angie's List recommendations. I called terminix to learn about prices and services. After the service woman obviously read the information from a piece of paper she asked when I would like someone to come to my home and spray. I answered that I am just gathering information right now and would get back to her. Before I could finish that statement she abruptly said OK and hung up on me. I didn't call back and found a responsive intelligent informative exterminator at Ecopest instead.

We use them for 6 months a year. Terminix is using the same chemicals and same treatments. They came over three months ago. We're doing it again on the 16th of this month.

They also check the house and spray for ants and roaches and also spray the perimeter of our property. They always send out very nice and responsive people. They always ask if there is anything that we want them to spray for. We will continue to use them in the future for our pest control.

They were pretty professional but they charged too much. They raised their price every year and I continually got them to bring it down but it was always more so I decided to discontinue using them.

I have a monthly agreement with them. They come every month.

We have a yearly contract with them. We have had them come out for termites. I like their procedure of work and they do a thorough job. We do not have to remind them; they initiate the annual inspection and set up the appointment.

They assign me a technician who comes each time, and they have been courteous, and the get it done, and if I need any extra treatments then they will leave something with me. I am very pleased with them. I think their price is competitive. If I need an extra treatment they are here. Punctuality is not really applicable to them, as they come when they say they are going to come and in the time span they say they are going to come.