Terminix - Overland Park -Termite & Pest Control

Description of Work: I use Terminix.

Description of Work: They did pest control.

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Description of Work: I have an annual contract with Terminix for many years and called to inquire this spring as the technician did not arrive on May 29 as scheduled in advance by Terminix. I was told there was no service scheduled for that day even though I received a call from them stating the date of service. The appointment was rescheduled for June 8 and no one arrived to perform service. When I called, I was told the technician came and performed service even though I was home at the scheduled time, saw no technician and received no notification of service performed on my door as I usually do. I don't believe they perform the scheduled services they state they do. When I called to complain on June 10 I was told someone had indeed performed the service even though I disputed that. I was told someone would call to discuss the situation. I never heard from anyone, which is par for the course. It took them six years to get my name changed! If I did not live in a multi-unit condo and have a contract with them that must be agreed to by all four owners I would never choose them.

Description of Work: Mosquito prevention

Description of Work: My recent visit was a yearly termite check. Terminix contacts me when it's due so I don't have to remember. The serviceman called ahead to warn me he was coming and he was prompt, polite and thorough.

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Description of Work: Normal pest contol

Description of Work: I have an annual contract w/Terminix which means they come out quarterly and includes the Termite inspection & certification. They are expensive in KC compared to my contract with a previous Terminix contractor in another state. They also provide much less service for the money but try to fob you off with the statement that the chemicals are good for 3 months (baloney). I have to call them to come out if there are issues in between (e.g., Wasps or mud daubers as we're allergic).

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Description of Work: I set a date up with Terminex for 6/8 as the initial inspection and treatment. When nobody showed up, I called and was told I was down for the 28th. I am sure someone just clicked a button wrong. They told me the local office would call to schedule a time that week and I never heard back. I then get 2 solicitation calls from general customer service about scheduling. I tell them the problem I had and they say the branch manager will call to schedule directly. After 3 messages from general customer service to the branch manager and nobody contacting me I tell them forget the whole thing. On the 25th someone calls to confirm my appointment for the 28th. (PS - I was told they don't work on Sundays anyway) I told him I did not want them to show up. It is possible corporate terminex is fine, but clearly there are some branch issues in Johnson County.

Description of Work: They have exterminate inside an around my home for over three years and I'm pleased.

Description of Work: I get quarterly preventative bug spray treatments.

Description of Work: We have used this service for several years, going from a monthly service to a quarterly service currently. They are always courteous and responsive. If I have problems between services, I can call and they are out as soon as practice to resolve any problems.

Description of Work: sprayed for insects inside and out.

Description of Work: check for termites & termite damage (if any).

Description of Work: Exterior spray, web around house

Description of Work: Checked for termite activity inside and out.

Description of Work: Updated contract for new home owner to continue termite coverage.

Description of Work: They have been coming out four times a year approximately. We did have a few termites and Terminex was one if few companies that do this service offering a lifetime guarantee with annual fee of approximately $200. They have done a great job and will continue to use them.