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Rescue My Gadget

Computer Repair

About us

Rescue My Gadget provides expert, affordable computer repair, virus removal, data recovery and more. We will come out to your home or office for FREE diagnosis, and basic repair or virus removal typically costs $129. If it needs more care than we can provide onsite, our technician will disconnect your desktop and reconnect it once it is fixed. Have you heard those ads on TV promising to clean or speed up your PC online? We can do that too. Call to schedule a $99 appointment and you will be helped by a technician from right here in Overland Park. If it requires more help than can be offered online, the same tech will come to you. Our prices are clearly listed online so there are no surprises. We even have a price comparison to the geeks. Check out Rescue My Gadget for fast, quality service.

Business highlights

24 years of trusted experience

Services we offer

Computer Repair, Laptop Repair, Virus Removal, Data Recovery, Network Configuration

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.949 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-49 of 49 reviews

Jeannette S.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Tom came to the house and transferred data from an old computer to a new one. Then a month later when we had trouble accessing some data Tom spent an hour helping troubleshoot the issue for no extra charge. Tom was wonderful and professional. I would absolutely use him again for any computer issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ellen I.
02/2016
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro

Carolyn H.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: I was having trouble with my computer. When I would click on an icon to open the file, it would take over 10 to 15 minutes to open or would not open at all. Tom came to the house and spent 2 hours checking for viruses, etc. After not being able to locate the problem, he took the computer to his home to work on it. It ended up that the hard drive was corrupt and he needed to put in a new hard drive. It took a couple weeks, but he kept me up to date on what he was checking for and what he was doing and the progress being made the whole time. He was courteous, professional, and very pleasant to talk with. I would definitely recommend him and will use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Joy R.
01/2016
3.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Rescue My Gadget
[Member Name Removed]: Sorry if we disappointed you. We take reviews very seriously and would like the opportunity to make it up to you. I'm not sure what work for you as I could not find you in our database. Would you be so kind as to remind me of the work we did? Regards, Tom

Stephen T.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed a bunch of computer issues. Did a great job!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Ellen I.
09/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron B.
09/2015
5.0
computer repair
  + -1 more
.
Description of Work: My fathers computer was looking for an old network and he removed the old network and moved him to the new network. He also removed a virus
Rating CategoryRating out of 5
Yes, I recommend this pro

CAROL H.
06/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Tom corrected the problem in less than 30 minutes. It was a connection between the computer and the speakers. We were sent a video of our grandson playing the piano. The sound was good after Tom did the repair. Also the picture was upside-down, but Tom could not adjust that. He thought that it could have been the fault of the person taking the movie. After checking with our son, who had used his iPhone, that was the case. An email from our son was forwarded to Tom, who had asked us to let him know. We thanked Tom again for his help, and he responded with "Glad I could be of help."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jan and John D.
06/2015
5.0
computer repair
  + -1 more
See above.
Description of Work: Had "ransom" virus and could not fix, but apparently nobody can fix it. However, had just downloaded international travel picks from camera to computer and those photos were locked up by virus. Tom was able to retrieve those photos from "clean" camera memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Butch L.
05/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Laptop repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Etta B.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: computer was not cooperating. I do not remember the date or the cost but it was okay,.As always it was a good experience. I originally got his name |& number from my son. | Etta Brenner | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Rescue My Gadget
Thanks [Member information removed]. It's always a pleasure.

Mark T.
12/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned my computer if viruses. Did a nice job.The only issue I have is that he charged me tax. In Kansas you do not charge tax on services provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
punctuality
5.0

$90

Response from Rescue My Gadget
Actually, I fought that battle with the State of Kansas when I first opened. They told me in no uncertain terms that I was treated as a retail establishment located at my home. I was ordered to collect and pay taxes. Could you consider rewording your comments? It sounds as though you are suggesting that I am stealing from my clients. If you are, please afford me the opportunity to defend myself. Regardless, thank you for the opportunity to improve. I will be more clear when charging tax in the future.

Butch L.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Computer repair. Did awesome work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ellen I.
06/2014
5.0
computer repair
  + -1 more
.
Description of Work: We have used "Rescue My Gadget" on two different times for different things. |He is very professional and friendly. We were 100% satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

William R.
01/2014
3.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Jay H.
08/2013
5.0
computer repair
  + -1 more
unknown
Description of Work: He made some computer repairs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rescue My Gadget
[removed member name] - Thanks for the review. It's always a pleasure working with you.

JOE M.
08/2013
5.0
computer repair
  + -1 more
Everything went well as usual. I really enjoy their excellent customer service and the fact that they never quit until they solve my problems.
Description of Work: They have repaired my computer several times.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rescue My Gadget
[removed member name] - Thanks for taking the time to review of RMG. Although I never met him, any friend of Ken is a friend of mine.

George M.
08/2013
5.0
computer repair
  + -1 more
One of the great things about the company is that it makes house calls which is convenient for me since I'm in a wheelchair. Furthermore, they do excellent work for fair prices, and I trust their expertise.
Description of Work: They removed several viruses from my computer and made modifications to it in order to increase its speed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rescue My Gadget
Thank you my friend.

Lori A V.
08/2013
5.0
computer repair
  + -1 more
I've used his services several times, and it's always been a great experience. Tom is very accommodating, and he can either come to my house or take my computer to the shop depending upon what's convenient for me. In addition, he's very knowledgeable and does good work for very fair prices. I would, and I do, recommend him to others.
Description of Work: He helped me to get two pieces of software to work together. He has also removed viruses from my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Rescue My Gadget
Thank you for your review. Glad to help.

Nancy L.
08/2013
5.0
computer repair
  + -1 more
I really enjoy working with Tom. He is very fair and honest with pricing, and I like that he is available to help either by phone or by making a house call. He does really good work, too.
Description of Work: He transferred data from my old computer to my new one, and he helped with some software issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Rescue My Gadget
[Member name removed]- Thank you for your kind words. I always enjoy working with you and [member name removed].

BARBARA K.
08/2013
5.0
computer repair
  + -1 more
We've used the company several times and have always been pleased with its service. Tom had the computers fixed and returned ahead of schedule, did an excellent job with the repairs, and charged a reasonable price. We would definitely recommned him.
Description of Work: He fixed a laptop and a desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rescue My Gadget
[member name removed] - Thank you for the kind review.

James G.
08/2013
5.0
computer repair
  + -1 more
He comes to our house and looks at the computers, and then he takes them home and brings them back. So it’s very convenient for us. He’s just really easy to work with and very knowledgeable. He did end up giving us half off for one of the computer tune up; it was actually a $100 each.
Description of Work: We used Rescue My Gadget for tuning up a couple of our laptops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Rescue My Gadget
Thanks for the review. It was nice working with you.

Nancy L.
12/2012
5.0
computer repair
  + -1 more
Great! This is the third time Tom has given me computer assistance. His explanations of his work are easy to understand. I will call on him again for computer assistance.
Description of Work: Tom helped me move files from my old computer to my new one, set up new programs, and gave me some helpful hints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Rescue My Gadget
Always a pleasure, thanks.

AMANDA M.
05/2012
5.0
computer repair
  + -1 more
I have a small business and rely heavily upon my laptop and other technology. I was referred to Rescue My Gadget by another small business owner when my hard drive had crashed and no files were restored by the manufacturer. Tom Danisi returned my call within 2 hours and arranged an appointment for the following day. He said if he could not restore any files, he wouldn't charge me anything! I had already paid an extreme sum to the manufacturer to TRY to restore files, which was not successful. Tom was able to recover almost all files, despite my computer manufacturer's inability to do. He also repaired some other recurring problems that had been more of an irritant than anything else. From that day,Tom at Rescue My Gadget has been my technology expert - working on my iPhone, my Kindle Fire, my laptop, my scanner, and my husband's pc. He is responsive, knowledgeable, fair, and professional!
Description of Work: Tom Danisi with Rescue My Gadget has become my IT expert of choice. He recovered my hard drive data after Dell couldn't do so even with a $1500 payment. He also repaired my husband's computer after another company could not find the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Rescue My Gadget
Always great working with you. Safe travels.
    • 1
    • 2(current)

Contact information

12825 Melrose St, Overland Park, KS 66213

www.rescuemygadget.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

Rescue My Gadget is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:30 PM

Rescue My Gadget accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Rescue My Gadget does not offer free project estimates.
No, Rescue My Gadget does not offer eco-friendly accreditations.
No, Rescue My Gadget does not offer a senior discount.
No, Rescue My Gadget does not offer emergency services.
Yes, Rescue My Gadget offers warranties.
Rescue My Gadget offers the following services: Computer Repair, Laptop Repair, Virus Removal, Data Recovery, Network Configuration

Contact information

12825 Melrose St, Overland Park, KS 66213

www.rescuemygadget.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM