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Neal Harris Service Experts

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

If you need a job done right, you call in the experts. At Neal Harris Service Experts, we’re committed to performing the highest quality HVAC. We even put it in writing. Our 100% Satisfaction Guarantee displays our commitment to upholding the highest level of heating and air conditioning services in the industry. We will take care of everything needed to ensure your home’s comfort. Whether your air conditioner or furnace breaks on the day you need it most or you’re on the lookout for indoor air quality and home comfort solutions that meet the highest EPA and ENERGY STAR® standards, you can trust our team. We’re experts in heating and air conditioning, and superior service is what we do best. Additional DBAs: Sunbeam Service Experts, Wilson's Service Experts, Becht/Givens Service Experts.

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Air Conditioning, Indoor Air Quality, Duct Cleaning, Attic Insulation, Green Solutions, HVAC Installation, Water Heaters, Plumbing, Fireplace & Geothermal Heating.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 551-575 of 625 reviews

david M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I am happy with it.
Description of Work: They installed the entire A/C system.
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,000

Response from Neal Harris Service Experts
We are happy to hear that you're enjoying your new system!

Susan B.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Helen K.
07/2016
1.0
heating & air conditioning/hvac
  + -1 more
Horrible. Unprofessional .
Description of Work: On July 20, 2016 at 7:30, I contacted the Neal Harris service experts that my air conditioner was not cooling the house. My information was taken. I waited and called at 9:10 and allied again. The person answering the telephone stated they would still be coming. I called again and was told they had tried to call means they wouldn't come. I explained I explained I had not been contacted. Then she stated they couldn't make it. I asked what happened to the twenty-four hour service. The agent just kept saying they couldn't come out now. I am inclined to think that due to my address this company would not help me due to my address. Yes racism is very much alive.

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0
punctuality
1.0


Response from Neal Harris Service Experts
We apologize but we are a little confused because we did come to your home on July 21st to get your cooling system working again. We apologize that nobody was able to come out the night before. We do answer our phones 24/7/365 but sometimes due to the volume of calls, especially in the heat of the summer, we are unable to provide service on the same evening. We are sorry that you were originally told that someone would be out the same night, but we were able to be at your home and have everything resolve by noon the following day. We appreciate your business and hope to work with you again in the future.

Julane C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$160

Response from Neal Harris Service Experts
We appreciate this great review and look forward to continue working with you!

Sue M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marilyn R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Found another ac/heating for less the price and also a+ FOR HIM. P&l MECHANICAL LLC, plus he worked on the holiday weekend, we found that out when we lived in Tucson, Arizona. Everyone is off for the weekends.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for this great review! We hope you had a happy 4th of July!

Andrew W.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We did not use them.
Rating CategoryRating out of 5

Response from Neal Harris Service Experts
We are available 24/7/365 for all your heating and cooling needs!

Joy A. G.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We go to Heal Harris for heating and air conditioning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for this great review!

Francis M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspection & Maintenance on AC. J.Todd was service technician. Will request him |again for my next inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for this great review and for choosing Neal Harris! We look forward to working with you again!

Kevin C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for choosing Neal Harris Service Experts!

Kathleen Y.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Just looking for a quote on a furnace. Did not have financing that I needed.
Rating CategoryRating out of 5

Response from Neal Harris Service Experts
We are sorry things didn't work out this time but hope you'll give us a call in the future!

Rodney A.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Neal Harris Service Experts are Super! The price I quoted is for my monthly preventive maintenance service agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11.57

Response from Neal Harris Service Experts
Thank you for this wonderful review and for being a loyal customer! We look forward to working with you again!

Rahn F.
04/2016
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Plumbing. Fees were far more expensive than I expected & I didn't Appreciate being up sold

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$995

Response from Neal Harris Service Experts
We strive for 100% satisfaction and understand that unexpected home improvement expenses can be extremely frustrating. While we believe our prices are competitive and demonstrate value, especially when taking into account the dependable and expert workmanship we provide, we do want to know more about your experience. Please contact our Customer Relations Specialist at (855) 817-0134 or customerservice@serviceexperts.com. We would appreciate the opportunity to understand the issue and help resolve your concerns.

George W.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have had a long term relationship with Neal Harris. They installed my last A/C & Furnace roughly 15 years ago & have maintained it since. My Heat went out Dec 1. The diagnosis was for extensive and costly repairs. They got the unit going again with spare parts until I could discuss options with the sales staff. I ended up replacing both the A/C and furnace with new units. They were easy to work with, professional, courteous, clean and fast. I had the new units installed and everything back to normal the next day. I was very pleased with the entire experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Neal Harris Service Experts
We have truly appreciated your business over the years and thank you for the opportunity to install your new home comfort systems. We are thrilled to hear you were happy with the work and service the team provided and thank you for this incredible review. We look forward to continue working with you!

Debra K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Good
Description of Work: Semi annual maintenance($0), replace infrared bulb and filter, new maintenence agreement. JT always professional and patient with my questions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Victor Q.
03/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A few glitches otherwise it would have been an A. I would use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for this review! We appreciate your business!

MARY M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: MAINTENANCE---- WE HAVE A MAINTENANCE PLAN WITH NEAL HARRIS SERVICE EXPERTS THAT WE PAY $159 A YEAR FOR THEM COMING OUT TO MAINTAIN OUR |SYSTEM---WE GET 2 MAINTENANCE VISITS PER YEAR FOR THE $159. IF WHEN THEY ARE HERE AND WE NEED A REPAIR OR A NEW FILTER WE HAVE TO PAY AN ADDL AMOUNT FOR THAT. THIS LAST VISIT WE DID NOT PAY ANYTHING EXTRA SO THERE WAS A CHARGE THAT DAY OF $0.00........

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for this review! We appreciate your business and look forward to continue working with you!

Chieri S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Maintenance of furnace. Went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Neal Harris Service Experts
Thank you for this review! We appreciate your business!

Brenda C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Went fine
Description of Work: Annual service on the furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Neal Harris Service Experts
Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!

Steven P.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bi-yearly furnace A/C inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!

Holly M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Provided maintenance inspection on furnace. The serviceman was very helpful and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Neal Harris Service Experts
Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!

Debra K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi-annual maintenance, very thorough inspection, knowledgeable and courteous technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!

COSETTE K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Response from Neal Harris Service Experts
Thank you for taking the time to write this review.

anna W.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Response from Neal Harris Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!

Melodie P.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating maintenance checkup. Went well; timely. We had to reschedule three times due to our conflicts and there was never a problem in doing that. Very courteous people who answer the phone and do the scheduling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Neal Harris Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!

Contact information

9040 Cody St, Overland Park, KS 66214

https://www.nealharrisserviceexperts.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Sewer Cleaning

FAQ

Neal Harris Service Experts is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Neal Harris Service Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Neal Harris Service Experts offers free project estimates.
Yes, Neal Harris Service Experts offers eco-friendly accreditations.
Yes, Neal Harris Service Experts offers a 10% senior discount.
Yes, Neal Harris Service Experts offers emergency services.
Yes, Neal Harris Service Experts offers warranties.
Neal Harris Service Experts offers the following services: Residential & Commercial Air Conditioning, Indoor Air Quality, Duct Cleaning, Attic Insulation, Green Solutions, HVAC Installation, Water Heaters, Plumbing, Fireplace & Geothermal Heating.

Contact information

9040 Cody St, Overland Park, KS 66214

https://www.nealharrisserviceexperts.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM