They were professional, fast, accurate and punctual. I would recommend them to my friends and family.
Description of Work: Jim's Locksmith changed all locks on our house and make keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Amy H.
08/2013
5.0
locksmith
+ -1 more
While we were not able to use this company, I was very impressed with their customer service. I left a message in the evening asking for a quote and received a very quick call back to let me know that they no longer make replacement keys.
Description of Work: This company no longer makes replacement keys.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael J.
08/2013
5.0
locksmith
+ -1 more
I called on a Friday and left a voice mail to schedule a locksmith to come out and re-key my locks. Mark called back promptly to schedule a time on Monday to come out, and he made some suggestions that ended up saving me some money (I wanted to install an additional lock that he said was unecessary). On Monday Mark showed up about 20 minutes early, and got the job done in about 30 minutes. I was very pleased.
Description of Work: Changed out keys for four locks on a home I purhcased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jennifer M.
08/2013
5.0
locksmith
+ -1 more
Mark showed up on time, worked fast, explained what needed to be done and fixed the lock quickly. He was knowledgeable and very friendly. His work ethics and customer service was A+ and I am very happy that I checked Angie's list and that I called Jim's Locksmith Company to do the work. If you need reasonably priced work with an A+ customer service, you should call these folks. They definitely know how to show "Southern Hospitality" .
Description of Work: Master Key Locksmith (aka..Mark Harris) fixed my front door lock, rekeyed it and made extra keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laxmidas S.
07/2013
5.0
locksmith
+ -1 more
Over all experience with this provider was excellant. He checked both the door locks, partially loosened and adjusted them just perfactly. Now both the locks work fine. When I sked for the bill, to my surprise he said no charge. This was not real work and will charge only If I have any work to be done more then which he did. It was very nice of him to do this work with no charge. This is a rarity now a days. He and his assistant, both were real gentlemen. I felt really bad that he came to my home and did all the work free, inspite his disability to walk without support.
Description of Work: I had problem with two door locks. It was difficult and some times impossible to open. He fixed both the door locks and since then they work fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy D.
03/2013
1.0
locksmith
+ -1 more
No services performed. I left a voice message on the answering machine and did not receive a call back.
Description of Work: No services performed. I left a voice message on the answering machine and did not receive a call back.
Rating Category
Rating out of 5
responsiveness
1.0
Mark B.
03/2013
5.0
locksmith
+ -1 more
Arrived on time, professional, rekeyed all locks on doors in a timely manner, all locks work as they should, reasonable price.
Description of Work: Rekeyed locks on doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Paul S.
01/2013
5.0
locksmith
+ -1 more
Showed up on time and completed work in a timely manner. Was locked out of a rental property.
Description of Work: Picked lock to open house and then rekeyed all locks and made 5 spare keys.Very professional. Knows his trade.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lisa M.
01/2013
5.0
locksmith
+ -1 more
The gentleman that came out to change my locks was not Jim; I think Jim is retired. He was courteous and professional. He came at the time agreed, changed 3 locks and made several duplicate keys for me. My front door had a goofy key that could not be duplicated by anyone in town; changing the lock was the best solution. The cost seemed reasonable, if not a bit low, to me.
Description of Work: Good job, reasonable price
Rating Category
Rating out of 5
Yes, I recommend this pro
$60
nancy C.
01/2013
5.0
locksmith
+ -1 more
My call was returned promptly. The technician was right on time. He was very pleasant and finished to job in about 30 minutes. Will use them again.
Description of Work: Three locks on my home were re-keyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Beverly G.
01/2013
5.0
locksmith
+ -1 more
I called in the morning and left a voicemail describing the problem. Received a call back within l/2 hour. Repairman just happened to be in my area and was able to arrive quickly. He fixed the door lock in about l/2 hour.
Description of Work: Repaired a lock on garage entry door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Helene J.
12/2012
5.0
locksmith
+ -1 more
Very easy and quick. Prices were also very reasonable and we had all our locks reprogrammed/reeked within an hour. The technician was very professional and efficient. He showed up on time and did his job.
Description of Work: Reprogrammed all of our door locks after moving to a new house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Colleen A.
11/2012
5.0
locksmith
+ -1 more
As mentioned above, I called Jim's Locksmith on a Monday to inquire about their services, prices and scheduling time frame and had the work completed on that Wednesday afternoon. I was very satisfied with the work and my experience with Jim's Locksmith. I would definitely hire them again if I needed future work done on the locks.
Description of Work: I asked to have all the locks on my exterior doors (and one interior door) re-keyed. Not only was Jim's Locksmith responsive when I called to inquire about the work, I was able to schedule them out to my home that same week. While re-keying my locks, Jim noticed that a couple of the locks had been installed upside down (homeowner error) and corrected them while he was taking care of the original work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Philip H.
06/2012
5.0
locksmith
+ -1 more
Appointment was scheduled for the day after I called. Very professional locksmith arrived on time and performed the service as expected with no problems. I would highly recommend Jim's Locksmiths.
Description of Work: Re-keyed all of our locks and made extra keys. Excellent service!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Doug H.
04/2012
5.0
locksmith
+ -1 more
Found Jim's on Angies List, Mark showed up right on time and was extremely professional - guy knows what he's doing. He had 6 locks re-keyed and oiled in 30 minutes and helped me with a self bought handle install of a key pad entry lock at no additional charge. You may find someone who is cheaper but remember - you get what you pay for.
Description of Work: Purchased new home, former model so I figured many keys were out and about. Jim's re-keyed every lock and provided assistance with a self install new door key pad entry handle at no additional charge. The work was accomplished quickly - 6 locks in under 30 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Shelley H.
10/2011
1.0
locksmith
+ -1 more
I received no response to my emailed request for an estimate.
Description of Work: I sent an email through Angie's List to Jim's three days ago and have received no response.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
gabriel C.
09/2011
1.0
locksmith
+ -1 more
See above. No call back to either tell us they couldn't help open the car or that hey were too busy, and to call another locksmith. I'm just glad my wife was at home and not stranded somewhere. The next locksmith we called was out in 30 mins, and out in 5 mins.
Description of Work: Called and left a message to have my wife's car opened after our 3-year-old locked the keys in he car. Never called back.
Rating Category
Rating out of 5
responsiveness
1.0
Denise B.
09/2011
5.0
locksmith
+ -1 more
the locksmith was early and completed the task within 20 minutes. Great experience.
Description of Work: Needed to have our locks rekeyed on our house. Jim's Locksmith was extremely attentive, punctual and very reasonable on cost to have this done. It was a great interaction with Jim's Locksmith.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Eric H.
09/2011
5.0
locksmith
+ -1 more
Let me start by saying my house is an old one (built 1867) and the front door is old as well, and has something of an ornate/decorative door handle mechanism. I've priced out original-type handes and pulls before and they are not cheap, and I felt certain that with labor costs and new parts, I'd have a nice little bill on my hands. Enter Mark. Mark was scheduled to arrive at 11am. He called 15mins prior to and said he was running a little behind but that he would be there by 11:20 (and he was). Upon arriving, I introduced him to said door, and within a few minutes he had the whole mechanism taken apart. As it turns out, nothing was broken, just a part that needed some tweaking and lubrication. A few minutes later, the door was put back together and as good as new. The repair bill? Suffice it to say his rate was -extremely- reasonable; perhaps gracious is a better word. The repair I had been dreading to have done ended up becoming the highlight of my week, because I got the right man for the job. I trust Mark implicitly now and will never call anyone else should the need arise.
Description of Work: The door handle on my front door was experiencing an internal failure and would not allow the door to be opened.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martha K.
09/2011
5.0
locksmith
+ -1 more
A few days before I selected Jim's Locksmith from Angie's List, My wife was the victim of a purse snatcher. She had her car and house keys in the purse. I quickly purchased some cheap deadbolts and locking door handles and replaced the existing ones. I wanted to save three of the existing locksets because of their high quality. That's where Jim's and Mark came in. I called and left a message on Mark's voicemail. Within minutes, Mark called me and we made an appointment. When I arrived at his shop, Mark was waiting and went right to work. His work and manner were very professional and helpful. I will call on Mark with all of my future locksmithing needs, and I highly recommend him to anyone with similar needs.
Description of Work: Mark reset three existing locksets from the exterior doors on our house to work with a new key from a new lockset. I had made an appointment with Mark and removed the three locksets to take them to his shop for rework. He finished the work in about ten minutes and all locksets worked perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27.22
ANDREA K.
07/2011
5.0
locksmith
+ -1 more
We have used Mark from Jim's Locksmith several times over the last few years (locks re-keyed, new hardware for home update, and a security "check"), and our experience has always been very good. Most recently, we had locks changed on a new house we bought. He worked in 100 degree weather with a broken air conditioner. After he left, I realized I had forgotten to ask him about one thing - the sliding glass door - and he came back within a couple of days and fixed it at no charge. Mark is quick to respond and has reasonable prices. He won't try to sell you things you don't need.
Description of Work: Had locks re-keyed in new home purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Stephen T.
07/2011
5.0
locksmith
+ -1 more
I was very pleased with this experience.
Description of Work: Mark gave me an estimate for lock replacement and installation on four doors. After receiving his estimate, I asked him if he felt the work was necessary. He told me that it wasn't on three of the doors and explained why. He even gave me some security suggestions and told me how to upgrade the fourth door myself, thus saving me at least $400 to $500. After this experience, I would use this company again and recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Leonard G.
07/2011
5.0
locksmith
+ -1 more
He's absolutely fabulous and honest as the day is long. He is good. He did $200 worth of work and just didn't charge us because he likes my wife and me. We are not social friends or anything but my wife use to have a business next door to him. We had a business and we tried to lock the door at 5:30 but the door wouldn't lock. My employees wanted to go home so I called Jim's Locksmith while he was on his way home. He turned around and was there in twenty minutes and went back after hours to make sure that lock was up.
Description of Work: We used Jim's Locksmith Inc about six weeks ago for lock repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TODD S.
04/2011
5.0
locksmith
+ -1 more
The experience was fine. The locksmith examined the problem, explained it and then fixed it.
Description of Work: Patio door would not locked. Adjusted plate on door which fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Kelli C.
02/2011
5.0
locksmith
+ -1 more
I called and left a message that this was not an urgent request but that I needed my door locks checked and re-keyed. The technician called me the next morning and set up an appointment for that day. He was on time, professional, told me what he could do and completed the work in about 1 ½ hours. I will certainly recommend the company and I will call them again if needed.
Description of Work: Needed all doors keyed the same, fixed or replaced as needed. Had a few locks not working correctly.
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Service Categories
Locksmiths
FAQ
Jim's Locksmith Inc is currently rated 4.9 overall out of 5.
Jim's Locksmith Inc accepts the following forms of payment: Check
No, Jim's Locksmith Inc does not offer warranties.
Jim's Locksmith Inc offers the following services: Home rekeying and keys made on site, door closures, detex alarms, security systems, new locks & opening cars.