Multi-year Angie's List Super Service Award winner specializing in carpet cleaning, upholstery cleaning, rug cleaning, hardwood floor deep cleaning, and tile and grout cleaning. (we do not repair ceramic tile and grout) **Free on Site Consultations and pricing prior to service appointment., Senior Discount cannot be combined with other offers** Locally owned and operated since 1994 by two IICRC Certified Master Textile Cleaners. All work 100% guaranteed.
Business highlights
29 years of trusted experience
Services we offer
Residential and commercial carpet, upholstery,area rugs, tile & grout cleaning and sealing, Pet odor removal, Hardwood floor cleaning and refinshing, carpet stretching and repair, natural stone cleaning and sealing, Oriental rug washing with Pick up and delivery available. ****Free Consultations and pricing on site***
Services we don't offer
Emergency Water or Fire Damage services. Tile and grout repair
Description of Work: They cleaned all the carpet and the house. 3 rooms, hallways and stairs. They also cleaned 2 rugs and did some hardwood and tile floor cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Trelah N.
10/2017
5.0
carpet cleaners
+ -1 more
Great! Will definitely hire again.
Description of Work: Carpets cleaned for elderly father in a wheelchair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keith K.
10/2017
4.0
carpet cleaners
+ -1 more
Quick and expensive
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$600
Darrelyn H.
09/2017
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Glen L.
09/2017
5.0
carpet cleaners
+ -1 more
The work went very well
Description of Work: entire house carpet cleaning only
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard P.
08/2017
5.0
carpet cleaners
+ -1 more
Excellent job.
Description of Work: Carpet cleaned in 7 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane M.
08/2017
4.0
carpet cleaners, upholstery cleaning
+ 0 more
Job well done.
Description of Work: Carpet cleaning and upholstery cleaning on kitchen chairs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Diana S.
05/2017
5.0
carpet cleaners
+ -1 more
Good, as I expected.
Description of Work: carpets shampooed. Have used these folks before. Got the same outstanding service that I always have.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
cliff S.
04/2017
5.0
carpet cleaners
+ -1 more
Went fine; no issues or concerns
Description of Work: Carpet cleaning through the entire house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Leslie M.
03/2017
5.0
oriental rug cleaning
+ -1 more
They did a great job, and quickly.
Description of Work: Had a rug cleaned with a coupon from Angie's List. Very nice guys, professional and clean facility. Would use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda A.
12/2016
5.0
carpet cleaners
+ -1 more
Very good job done.
Description of Work: Cleaned two oriental rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lauren R.
04/2005
5.0
carpet cleaners
+ -1 more
AFTER AN INITIAL HOUR-PLUS WAIT PAST THE APPOINTED TIME, DURING WHICH I WAS UNABLE TO REACH ANYONE AT THE OFFICE, THE NICE YOUNG MAN WHOSE NAME I HAVE ALREADY FORGOTTEN SHOWED UP. HE WAS APOLOGETIC (BUT SEEMED NOT TO HAVE THOUGHT OF CALLING FROM HIS PRIOR JOB TO SAY HE WOULD BE THAT LATE). HE WORKED VERY HARD AND DID A REMARKABLY GOOD JOB - FAR BETTER RESULTS THAT I WOULD HAVE EXPECTED GIVEN THE AGE AND CONDITION OF SOME OF MY CARPETING.
Description of Work: CLEANED ALL CARPETS IN THE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$429.5
LYNNE B.
01/2005
5.0
carpet cleaners
+ -1 more
THIS COMPANY DID A GREAT JOB. THEY WERE FRIENDLY, RESPONSIVE AND THOROUGH. I'M VERY PLEASED WITH THE RESULTS AND WILL CERTAINLY CALL THEM AGAIN IN THE FUTURE.
Description of Work: CLEANED CARPETS THROUGHOUT THE HOUSE AND ALSO CLEANED AN AREA RUG.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$788
ANITA C.
01/2005
5.0
carpet cleaners
+ -1 more
THIS IS BY FAR THE BEST CARPET CLEANING EXPERIENCE I HAVE HAD. WHERE HE HAD PROBLEMS WITH A SPOT, HE EXPLAINED WHY (AND THERE WERE VERY FEW OF THOSE). HE DID NOT RUSH, BUT JUST DID THE JOB RIGHT.
Description of Work: I HAD TWO ROOMS AND ONE SMALL HALL CLEANED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
MARGARET S.
06/2004
5.0
carpet cleaners
+ -1 more
WE RECENTLY PURCHASED A 10-YEAR OLD HOME. BOCK'S STEAM STAR CLEANED AN EXTREMELY DIRTY, STAINED CARPET THROUGHOUT THE ENTIRE HOME, THREE LARGE BEDROOMS, ALL CLOSETS (INCLUDING 2 WALK-INS), DINING ROOM, LIVING ROOM, FAMILY ROOM, OFFICE, STAIRS, POOL ROOM, TWO BATHROOMS, AND A PRECIOUS TURKISH RUG. THERE WERE SEVERAL RED WINE, EGGNOG, PET, AND GENERAL NONDESCRIPT STAINS. EVERYTHING TURNED OUT BEAUTIFULLY. BRIAN BOCK IS A CARPET PROFESSIONAL, A MASTER CLEANER CERTIFIED WITH IICRC, THE HIGHEST INDUSTRY STANDARD. HE EXPLAINED EVERYTHING TO US AND TOLD US WHAT TO EXPECT ON CERTAIN STAINS. THE CARPET DRIED QUICKLY AND LOOKS WONDERFUL. I'VE HAD OTHER CLEANERS, AND THEY DON'T COME CLOSE TO THIS. IN THIS CASE, YOU GET WHAT YOU PAY FOR. HIGHEST RECOMMENDATION.
Description of Work: WHOLE HOUSE CARPET CLEANING.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
MERRIE M.
05/2004
5.0
carpet cleaners
+ -1 more
THEY DID A GREAT JOB. I HAVE 3 KIDS AND 2 PETS AND MY CARPET TAKES A BEATING. IT ALWAYS LOOKS BRAND NEW WHEN THEY ARE DONE. THEY ARE PUNCTUAL, POLITE, ASK ABOUT DIFFERENT STAINS AND USE HIGH QUALITY EQUIPMENT. I WOULD RECOMMEND THEM WITHOUT HESITATION.
Description of Work: BOCK STEAM STAR HAS CLEANED THE CARPET THROUGHOUT MY HOUSE 3 TIMES.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
04/2004
5.0
carpet cleaners
+ -1 more
I THOUGHT THEIR QUALITY OF WORK WAS WONDERFUL. THEIR PRICE WAS A LITTLE HIGH, BUT I WOULD RECOMMEND THEM TO EVERYONE.
Description of Work: BOCK'S CLEANED FIVE BEDROOMS, FAMILY ROOM, DINING ROOM, AND FRONT ROOM.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
LISA S.
04/2004
4.0
carpet cleaners
+ -1 more
THEY DID A GOOD JOB, BUT THE PRICE WAS A LITTLE HIGH COMPARED TO OTHER AGENCIES. I WOULD PROBABLY NOT USE THEM AGAIN BECAUSE OF THE COST EVEN THOUGH THE CARPET LOOKED GOOD.
Description of Work: CLEANED CARPET.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
LORI .
04/2004
5.0
carpet cleaners
+ -1 more
WE HAD A GREAT EXPERIENCE. THE CARPET CLEANER WAS ON TIME AND DID A COMPLETE JOB. HE SEEMED KNOWLEDGEABLE ABOUT HIS PROFESSION.
Description of Work: WE HAD 3 ROOMS IN OUR HOME CLEANED. WE ALSO HAD A LARGE KITCHEN RUG CLEANED AND SOME OF THE CARPETS SCOTCH GUARDED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
GREG A.
03/2004
4.0
carpet cleaners
+ -1 more
THIS COMPANY WAS RELIABLE AND PROMPT. THEY DID A GOOD JOB GETTING THE STAINS OUT. THE CARPET STAYED CLEAN AND LOOKED GREAT.
Description of Work: CLEANED OUR CARPETS IN 4 ROOMS, A HALL, AND UP THE STAIRS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$125
03/2004
5.0
carpet cleaners, upholstery cleaning
+ 0 more
ABLE TO CLEAN TRAFFIC AREAS; SPOTS DID NOT REAPPEAR IN A FEW DAYS. PROFESSIONAL COMPANY; KNOWLEDGEABLE; PLEASED WITH CLEANING OF WHITE CARPETING. STAFF IS DRESSED PROFESSIONALLY AND CLEAN.
Description of Work: CARPETS CLEANED, VACUUMED, PROTECTED, TREATED FOR SPOTS; UPHOLSTERY CLEANING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
01/2004
5.0
carpet cleaners
+ -1 more
I REALLY LIKED HOW WELL THEY CLEANED OUR CARPET, BUT THEY ARE A BIT PRICEY AND HAVE NO COUPONS AT THIS TIME. IF YOU WANT AN EXCELLENT JOB AND COST IS NOT AN ISSUE, THEN THEY ARE GOOD.
Description of Work: CLEANED STAIRS, HALLWAY, 4 BEDROOMS, AND BASEMENT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Mattresses,
Leather & Vinyl Repair,
Water & Smoke Damage,
Dry Cleaning
FAQ
Bock's Steam Star is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Bock's Steam Star accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Bock's Steam Star offers free project estimates.
Yes, Bock's Steam Star offers eco-friendly accreditations.
Yes, Bock's Steam Star offers a 10% senior discount.
No, Bock's Steam Star does not offer emergency services.
Yes, Bock's Steam Star offers warranties.
Bock's Steam Star offers the following services: Residential and commercial carpet, upholstery,area rugs, tile & grout cleaning and sealing, Pet odor removal, Hardwood floor cleaning and refinshing, carpet stretching and repair, natural stone cleaning and sealing, Oriental rug washing with Pick up and delivery available. ****Free Consultations and pricing on site***
Emergency Water or Fire Damage services. Tile and grout repair