Multi-year Angie's List Super Service Award winner specializing in carpet cleaning, upholstery cleaning, rug cleaning, hardwood floor deep cleaning, and tile and grout cleaning. (we do not repair ceramic tile and grout) **Free on Site Consultations and pricing prior to service appointment., Senior Discount cannot be combined with other offers** Locally owned and operated since 1994 by two IICRC Certified Master Textile Cleaners. All work 100% guaranteed.
Business highlights
29 years of trusted experience
Services we offer
Residential and commercial carpet, upholstery,area rugs, tile & grout cleaning and sealing, Pet odor removal, Hardwood floor cleaning and refinshing, carpet stretching and repair, natural stone cleaning and sealing, Oriental rug washing with Pick up and delivery available. ****Free Consultations and pricing on site***
Services we don't offer
Emergency Water or Fire Damage services. Tile and grout repair
The two men who did the cleaning were excellent. They explained the process, were professional in their approach and cleaned the carpet in the time they said it would take . The carpets look great.
Description of Work: carpet cleaned in dining room, living room, hall and master bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVE M.
06/2020
5.0
carpet cleaners
+ -1 more
Brian had given us an estimate last fall (2019). Some things came up and we were not able to get our carpets cleaned until this summer (2020). I didn't expect Bock's to honor the estimate since it had been several months from the estimate. When I called to schedule the appointment, they said the price would be what was on the estimate. That was very good of them. Drew and Aiden came out to clean our carpets. They were very prompt, efficient, professional and did a very good job. I would certainly use Bock's Steam Star to clean our carpets again.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jason P.
03/2020
5.0
carpet cleaners, ceramic tile
+ 0 more
The Bock Steam Star guys were very courteous on the phone and at my house. I am getting ready to sell my house and needed this service badly. I was amazed - that carpets and tile looked almost brand new when they were finished. Even a few stains that I thought would never come out, they were able to remove completely. I would definitely make them my #1 choice in the future. Very straight forward and easy to work with - I would totally recommend them to anyone.
Description of Work: Carpets and Tile cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theresa W.
02/2020
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Wonderful experience! My rugs were picked up within two days of my calling Bock's. The customer service by both Amy (answered phone) and Phil (picked up & returned rugs) was impeccable. It was actively snowing the day they came to return them to me. Phil shoveled the walk up to my door and a portion of the driveway because he didn't want to track it into my house. I highly recommend Bock's Steam Star!!
Description of Work: Area rugs cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim W.
01/2020
5.0
carpet cleaners, mattresses
+ 0 more
It was handled timely, professionally and resulted in a completion of high quality.$
Description of Work: Carpet and mattress cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Karen S.
10/2019
5.0
carpet cleaners
+ -1 more
Service people were friendly, professional, and careful. We will hire Bock's again when we need more carpet cleaning.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jason C.
10/2019
5.0
carpet cleaners
+ -1 more
This was one of the best experiences that we ever had with a company. Michael and Q were great reps of the company and great attitudes. They were very respectful and ver efficient. I would recommend without hesitation Bock Steam Star to everyone!
Description of Work: Carpets Cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Marilyn C.
09/2019
5.0
carpet cleaners
+ -1 more
Fantastic! They were careful and thorough.
Description of Work: They cleaned the carpet in our living room area and the master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Chuck I.
09/2019
5.0
carpet cleaners
+ -1 more
We were extremely pleased. The carpet was much cleaner than it was when we moved in 7 years ago.
Description of Work: Shampoo basement carpet after taking water in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARGARET S.
08/2019
5.0
carpet cleaners
+ -1 more
We always choose Bock's. We are never disappointed. They are simply the best, and my friends agree.
Description of Work: Living room and dining room carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott C.
05/2019
5.0
upholstery cleaning
+ -1 more
It went very well. They were clean, professional, did a great job and were on time.
Description of Work: Steam cleaned my pool furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Dan P.
05/2019
5.0
carpet cleaners
+ -1 more
They were very good at scheduling which is very convenient.
Description of Work: They cleaned carpets for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terri M.
05/2019
1.0
ceramic tile
+ -1 more
We received a call immediately after contacting them through Angie's List. Confirmed what was to be done, they came out about 2 weeks later and we were informed that they don't do the sealing which was our main concern! We kept getting emails about carpet cleaning beforehand, but thought that was a robo email, I guess they really don't keep up with the requests, just trying to get into the house hoping for the best. After making sure we didn't use the shower area for a while so it was dry, it is a disappointment that the service that they repeatedly assured us would be done that day is not completed, I give them a F for poor communication.
Description of Work: Grout cleaning and sealing
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from Bock's Steam Star
Yes, we do tile and grout cleaning and sealing. This particular tile and grout was in need of repair, which is not a service we provide. Angie's List does not have a ceramic tile cleaning category, so we get dumped into ceramic tile.
Patrick N.
01/2019
5.0
carpet cleaners
+ -1 more
Things went well. They did a good job. I would hire them again.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda O.
01/2019
5.0
upholstery cleaning
+ -1 more
The team arrived on time and got to work. Our furniture is old but they made it look fresh again. I was really impressed with their work.
Description of Work: Cleaning of couch and loveseat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Karen S.
01/2019
5.0
oriental rug cleaning
+ -1 more
Good job! My rugs look great. Phillip is friendly, professional. I'm always thrilled when I can find a company that cares about performing its service with integrity and pride. It's a pleasure doing business with Bock's Steam Star! I'm recommending and passing along this valuable contact.
Description of Work: 5 area rugs and runners cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen F.
01/2019
5.0
carpet cleaners
+ -1 more
It was fantastic. Brian Bock the owner came out himself!!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nancy S.
01/2019
5.0
carpet cleaners, carpet installation
+ 0 more
Very well. Great communication. The guys that came out seemed like they really enjoyed what they did & were friendly. Also they were able to explain when I had questions.
Description of Work: Our old Carpet & new pad installed plus cleaning our carpet once laid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Niki N.
01/2019
5.0
carpet cleaners
+ -1 more
They staff was friendly, the onsite workers were efficient and did a great job. They explained what they were doing and moved furniture on main floor to get all areas.
Description of Work: I had my main living space, stairs and master suite carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie D.
01/2019
5.0
carpet cleaners, ceramic tile
+ 0 more
Techs are polite and professional. They are good at diagnosing what your carpet needs and the carpet cleaning doesnt leave suds in the carpeting like some of the cheaper cleaning services does. We’ve used Bocks Steam Star for several years.
Description of Work: Carpet cleaning and some tile cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JoAnn M.
01/2019
5.0
carpet cleaners, ceramic tile
+ 0 more
Awesome! They were on time, friendly and totally professional! Did a great job and the office followed up to ensure we were satisfied. I would highly recommend - we will definitely use them again!
Description of Work: Carpets cleaned through out our entire home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth G.
01/2019
5.0
carpet cleaners
+ -1 more
Very well, floors shined when completed
Description of Work: Clean and polish wooden floors
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sam S.
12/2018
5.0
carpet cleaners, carpet installation
+ 0 more
Their team always does a phenomenal job. They arrive on time and are very professional. Highly recommended Bock’s Steam Star!!!
Description of Work: Carpet cleaned and stretched.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy P.
12/2018
5.0
carpet cleaners
+ -1 more
Arrived on time, did an excellent job. We've used them before and will only use them in the future. Carpets were dry in less than 8 hours.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hobie R.
12/2018
5.0
carpet cleaners, carpet installation
+ 0 more
They did a big job for one of my clients and did a fantastic job! An entire cleaning and stretching of all the carpet. Looked brand new after they were done!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Mattresses,
Leather & Vinyl Repair,
Water & Smoke Damage,
Dry Cleaning
FAQ
Bock's Steam Star is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Bock's Steam Star accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Bock's Steam Star offers free project estimates.
Yes, Bock's Steam Star offers eco-friendly accreditations.
Yes, Bock's Steam Star offers a 10% senior discount.
No, Bock's Steam Star does not offer emergency services.
Yes, Bock's Steam Star offers warranties.
Bock's Steam Star offers the following services: Residential and commercial carpet, upholstery,area rugs, tile & grout cleaning and sealing, Pet odor removal, Hardwood floor cleaning and refinshing, carpet stretching and repair, natural stone cleaning and sealing, Oriental rug washing with Pick up and delivery available. ****Free Consultations and pricing on site***
Emergency Water or Fire Damage services. Tile and grout repair