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Augustine Services Inc

4.7(
107
)

Pest Control, Animal Removal, Air Duct Cleaning,

... +3 more

About us

We are a family-owned and operated business serving homeowners and business owners throughout the Greater Kansas City area. When it comes to quality workmanship and courteous service, you can depend on a name like Augustine to get the job done right the first time. Contact us today and let us know how we can be of service! Additional DBAs - Augustine Carpet Cleaning & Augustine Exterminators.

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Pest & Termite Control. Carpet, Tile & Air Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7107 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
2%
2
2%
1
6%
Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Write a review
Showing 76-100 of 107 reviews
gary F.
02/2019
5.0
pest control
  + -1 more
very well.
Description of Work: checking our termite traps
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Augustine Services Inc
Thanks [Member Name Removed] for the great feedback. We strive to be the number one Pest Control Company in the Kansas City Area!
DAVID C R.
02/2017
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Augustine Services Inc
Thanks for hiring us again [Member Name Removed].
Michael A.
10/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Augustine Services Inc
Thanks for hiring us again. Your business means a lot to us.
KELLY G.
06/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Augustine Services Inc
Thanks for hiring us again.
KELLY G.
06/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Greg & Renee H.
05/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Augustine Services Inc
Thanks for your review. We pride ourselves on delivering service that you would recommend to friends and family.
Clyde F.
10/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Termite treatment for deck
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Augustine Services Inc
Thanks for your feedback!
Clark A. R.
07/2015
5.0
house painters, pest control, woodworking
  + 1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Augustine Services Inc
Thank you for your review.
Ben T.
02/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Mark Mesplay performed the first post-treatment inspection. He showed up on time and gave me a report on the inspection. Professional as always!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Augustine Services Inc
Thanks for your feedback. Mark is a great employee.
M J B.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: quarterly pest control
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Augustine Services Inc
Thanks so much for your feedback.
David E.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Inspected and serviced Sentricon termite bait stations (done regularly 4 times per year). Baited one station. System in place for 10 years. All work done outside house. Leaves record of visit at front door.
Rating CategoryRating out of 5
quality
5.0
value
4.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Augustine Services Inc
Thanks for your feedback.
Bee T.
08/2014
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: The usual termite and insect inspection, plus I had voles and an over abundance of ground squirrels. They have taken care of all problems. We have used them for many years.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Augustine Services Inc
Thanks for all your feedback.
PHILLIP L.
08/2005
1.0
pest control
  + -1 more
THIS COMPANY FAILED TO TREAT OUR PROBLEM. THEY USED AN INSECTICIDE AND FAILED TO FOLLOW THE INSTRUCTIONS ON THE LABEL - WHICH INSTRUCT THE APPLICATOR TO LISTEN TO THE SUSPECTED AREA TO HEAR BUZZING - THEN DRILL HOLES AND APPLY INSECTICIDE. AUGUSTINE APPLICATORS DIDN'T DO THIS. AUGUSTINE ALSO DID NOT TREAT IN A MANNER DESCRIBED AS NECESSARY ON THEIR OWN WEBSITE FOR EITHER HONEY BEES OR YELLOW JACKETS. AT THIS POINT AUGUSTINE HAS TWICE AGREED TO REFUND OUR MONEY, BUT HAVE FAILED TO DO SO. THEY ARE ALSO NOW CLAIMING THAT THEY TREATED YELLOW JACKETS SUCCESSFULLY AND HONEY BEES THEN MOVED INTO OUR HOUSE. WHEN THE PROBLEM WAS FINALLY ADDRESSED BY ANOTHER FIRM, THERE WAS NO EVIDENCE OF THE REMNANTS OF A YELLOW JACKET NEST. THIS IS THE WORST EXPERIENCE WE HAVE EVER HAD WITH A CONTRACTOR.
Description of Work: WE HAD BEES OR YELLOW JACKETS FLYING INTO A HOLE IN THE SIDING OF OUR HOUSE 12 FEET OFF THE GROUND. AUGUSTINE SAID THEY COULD TREAT EITHER ONE. A REPRESENTATIVE MADE A HOME VISIT ON JUNE 3RD - SAID YELLOW JACKETS, WE SIGNED A CONTRACT STIPULATING THEY WOULD TREAT FOR A FEE UP FRONT AND RETREAT FOR FREE AS NEEDED. A TECHNICIAN TREATED ON JUNE 7TH. THERE WAS NO IMPROVEMENT. A SECOND TREATMENT WAS PERFORMED ON JULY 1ST. NO IMPROVEMENT. ON JULY 14TH AUGUSTINE REFUSED TO RETREAT SAYING WE HAD HONEY BEES WHICH ARE PROTECTED IN KANSAS. A CALL TO THE STATE OF KANSAS RESULTED IN LEARNING THAT WILD BEES ARE NOT PROTECTED IN KANSAS. EVENTUALLY WE HAD ANOTHER FIRM VERIFY THEY WERE BEES AND REMOVE THEM AND THEIR HONEYCOMB. BETWEEN OUR FIRST CALL TO AUGUSTINE AND THIS TREATMENT - 3 MONTHS ELAPSED DURING WHICH TIME THE BEES DEPOSITED 30 POUNDS OF HONEY IN OUR WALLS. WE SUSTAINED OVER $1,000 IN DAMAGES.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$134.5
Response from Augustine Services Inc
OUR BOARD CERTIFIED ENTOMOLOGIST HAS ALSO SPOKEN WITH THE KANSAS CITY DEPARTMENT OF AGRICULTURE AND REVIEWED OUR TREATMENT METHODS. WE TREATED THE VISIBLE YELLOW JACKET INFESTATION JUNE 7, 2005 ACCORDING TO THE CURRENT DELTA DUST LABEL. THE INITIAL PROBLEM SHE CONTACTED US FOR WAS ALLEVIATED. WE HAVE NO EVIDENCE SUPPORTING HER CLAIM THAT, AT THE TIME OF SERVICE, THE INFESTATION WAS NOT YELLOW JACKETS. WE DO REALIZE HER FRUSTRATION AT HAVING A DIFFERENT INFESTATION TO CONTEND WITH. WE HAVE FOUND THAT THE LEVEL OF SERVICE SHE RECEIVED WAS APPROPRIATE FOR THE YELLOW JACKET TREATMENT THAT SHE CONTRACTED US FOR. PHILLIP J. AUGUSTINE, AUGUSTINE EXTERMINATORS, INC
MARY S.
03/2004
5.0
pest control
  + -1 more
VERY RESPONSIVE TO ANY PROBLEMS. FAIR PRICES AND DEPENDABLE SERVICE.
Description of Work: QUARTERLY PEST CONTROL.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Augustine Services Inc
Thanks [member name removed]!
MARC O.
03/2004
5.0
pest control
  + -1 more
THEY COME OUT AND DO A MONTHLY REPORT AND FOLLOW UP IF THERE IS A PROBLEM.
Description of Work: WE HAVE THE SENTRICON SYSTEM AND THEY MAINTAIN IT, PLUS DO OUR PEST CONTROL.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Augustine Services Inc
Thanks [member name removed]!
03/2004
5.0
pest control
  + -1 more
THEY'RE ALWAYS IN THE A.M. OR P.M. AS STATED. THE ARRANGEMENTS NEVER CAUSE A PROBLEM. THEY ARE CLEAN, NEAT AND RESPECTFUL OF OUR THINGS. ONE TIME THEY CAME BACK TO 'REDO' A SERVICE (ONLY ONE COMPLAINT IN ALL THE YEARS--THE TECH LEFT THE FRONT DOOR OPEN).
Description of Work: THE COMPANY COMES TO OUR HOUSE EVERY 3 MONTHS FOR A QUARTERLY PEST CONTROL, AND WE ALSO DO A TERMITE PLAN YEARLY. I CALL AND ARRANGE THE TIME. THEY CALL AROUND 7:30 A.M. THE DAY THEY'RE SCHEDULED AND WORK OUT THE SPECIFICS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$57.4
Response from Augustine Services Inc
[member name removed], Thanks for the positive feedback and sorry about the door.
Chad V.
03/2004
5.0
pest control
  + -1 more
WHEN NOT SATISFIED, THEY CAME OUT AND RESPRAYED AT NO COST. VERY PROFESSIONAL IN ATTITUDE AND SERVICE.
Description of Work: PEST CONTROL.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Augustine Services Inc
Thanks [member name removed] for the great feedback!
03/2004
5.0
pest control
  + -1 more
CONSISTENTLY GET THE SAME REP. GOOD RESPONSE FOR EMERGENCIES.
Description of Work: QUARTERLY INSPECTION AND TREATMENT. ALSO INSTALLED SENTRON TO PREVENT TERMITES.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Augustine Services Inc
[member name removed], Thanks for the great feedback!
03/2004
4.0
pest control
  + -1 more
MY EXPERIENCE WITH AUGUSTINE HAS BEEN GOOD -- THEY HAVE DONE WHAT WAS PROMISED IN TERMS OF THEIR MONITORING THE CANISTERS. ONCE THEY CAME OUT AN ADDITIONAL TIME TO INSPECT SOME DAMAGE I HAD, TO DETERMINE ITS CAUSE. ALSO, THEY HAVE REINSTALLED SOME CANISTERS THAT HAD TO BE MOVED FOR HOUSE MAINTENANCE. MY ONLY COMPLAINT IS THAT WE STILL HAVE TERMITES ACTIVELY FEEDING ON THE CANISTERS.
Description of Work: AUGUSTINE INSTALLED SENTRICON CANISTERS AROUND THE PERIMETER OF OUR HOUSE FOUNDATION. THE SYSTEM USED IS SUPPOSED TO GET RID OF TERMITES. THEY INSPECT THE CANISTERS MONTHLY. WHEN LIVE ACTIVITY IS FOUND, THEY THEN LOAD THE SPECIFIC CANISTERS WITH PESTICIDE THAT IS SUPPOSED TO BE CARRIED BACK TO THEIR NEST AND CAUSES ALL THE TERMITES TO DIE. AUGUSTINE ADDS ADDITIONAL CANISTERS IN SPOTS WHERE LIVE ACTIVITY IS FOUND.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,285
Response from Augustine Services Inc
[member name removed], Thanks for the great feedback!
KAREN E.
03/2004
5.0
pest control
  + -1 more
THEY ALWAYS CALL AHEAD AND ARE PUNCTUAL. ALL PROBLEMS ARE RESPONDED TO QUICKLY.
Description of Work: SENTRIX TERMITE GUARD. GENERAL PEST WORK.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Augustine Services Inc
Great Feedback! Thanks [member name removed]
ROCHELLE B.
03/2004
5.0
pest control
  + -1 more
VERY REASONABLY PRICED, ON TIME, DOES WHATEVER I ASK THEM TO DO. PLEASURE TO WORK WITH.
Description of Work: SPRAYS THE INSIDE OF HOUSE AND ALL ALONG THE OUTSIDE OF THE HOUSE ONCE EVERY TWO YEARS, UNLESS THERE IS A PROBLEM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Augustine Services Inc
[member name removed], Thanks for the great feedback!
03/2004
5.0
pest control
  + -1 more
ALWAYS ARRIVE AT THE TIME SPECIFIED. ALWAYS COURTEOUS.
Description of Work: QUARTERLY PEST CONTROL SERVICE.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Augustine Services Inc
[member name removed], Thanks for the great feedback!
GABY S.
03/2004
4.0
pest control
  + -1 more
SERVICE IS EXPENSIVE, ALTHOUGH THEY WILL MAKE AS MANY RETURN TRIPS AS NECESSARY TO REMEDY PROBLEMS. VERY PROFESSIONAL.
Description of Work: QUARTERLY SPRAYING FOR PESTS, INSECTS, AND RODENTS.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Augustine Services Inc
[member name removed], We pride ourselves in our service. Thanks
Sandy S.
01/2004
5.0
pest control
  + -1 more
ON TIME FOR BOTH APPOINTMENTS. CAREFULLY SHOWED ME WHAT THEY FOUND AND EXPLAINED MY OPTIONS AND THE COST ASSOCIATED WITH EACH.
Description of Work: WHOLE HOUSE SPRAYED AND SENTRICON SYSTEM INSTALLED.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Augustine Services Inc
[member name removed], We pride ourselves in our communication with our customers. Thanks,
Dan S.
01/2004
4.0
pest control
  + -1 more
PROMPT. WOULD PREFER SET APPOINTMENT.
Description of Work: SPRAYED HOUSE FOR BUGS.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30
Response from Augustine Services Inc
Thanks [member name removed] for the great feedback!

Contact information

9280 Flint St, Overland Park, KS 66214

http://www.augustineservicesinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pest Control,
Animal Removal,
Air Duct Cleaning,
Dryer Vent Cleaning,
Upholstery Cleaning,
Carpet Cleaning

FAQ

Augustine Services Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Augustine Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Augustine Services Inc offers free project estimates.
Yes, Augustine Services Inc offers eco-friendly accreditations.
No, Augustine Services Inc does not offer a senior discount.
Yes, Augustine Services Inc offers emergency services.
Yes, Augustine Services Inc offers warranties.
Augustine Services Inc offers the following services: Residential & Commercial Pest & Termite Control. Carpet, Tile & Air Duct Cleaning.

Contact information

9280 Flint St, Overland Park, KS 66214

http://www.augustineservicesinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM