We are a family-owned and operated business serving homeowners and business owners throughout the Greater Kansas City area. When it comes to quality workmanship and courteous service, you can depend on a name like Augustine to get the job done right the first time. Contact us today and let us know how we can be of service! Additional DBAs - Augustine Carpet Cleaning & Augustine Exterminators.
Business highlights
58 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial Pest & Termite Control. Carpet, Tile & Air Duct Cleaning.
I have been using Augustine for a couple years and have been very happy with their service. They are always on time and polite when servicing our home. We have not had any issues with their pest service.
Description of Work: Quarterly pest control treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Augustine Services Inc
Thanks [Member Name Removed] for your kind words. We strive to deliver Extraordinary service.
Jerry P.
07/2015
5.0
pest control
+ -1 more
They have done our pest control for years. Good service.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Augustine Services Inc
[Member name removed] Thanks for letting us service your house. We appreciate all your feedback.
MARILYN D.
07/2015
5.0
pest control
+ -1 more
Services delivered promptly as agreed.
Description of Work: He installed a permanent termite detection system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Augustine Services Inc
(Removed members personal information) Thanks for your review of Augustine Seevices. We pride ourselves to deliver excellent customer service to our clients. Thanks again,
Krista R.
05/2015
5.0
pest control
+ -1 more
Their folks are friendly, professional, punctual, and knowledgeable. We've used them for more than 10 years.
Description of Work: Quarterly service, following up on ant issue
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104
Response from Augustine Services Inc
Thanks for your kind review. We pride ourselves to be the best. Thanks again
Donna B.
09/2014
5.0
pest control
+ -1 more
This was their second visit. We've used them for about 3 months. They were wonderful. I've used them in the past so I decided to stick with them.
Description of Work: We use Augustine for pest control quarterly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Augustine Services Inc
Thanks for your feedback.
Lynnette H.
06/2014
5.0
house painters, handyman service
+ 0 more
I hired Augustine to paint my front door. I was very pleased with the process and results. Stewart was very professional, polite and accommodating. My work schedule is very challenging. I appreciate that Stewart came out on a Saturday morning to complete my project. I will definitely consider using Augustine again when I have another painting project.
Description of Work: Painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Augustine Services Inc
Thank you [member name removed] We love the feedback. Augustine Services, Inc.
Jenna L.
06/2014
1.0
pest control
+ -1 more
I called and spoke with Sandy in reception who was very kind and understand. She told me she would get me in as soon as possible and would make sure that the service man could do an inspection and service the same day. I received a call from the service man Jared to confirm our appointment he wanted to let me know they would only be doing an inspection I tried to tell him how I had been told they would do both. before I could he interrupted me making all kinds of excuses about the amount of time I would have to be gone and I would have to move stuff YADA YADA. He told me he was going to call and see if someone can do it.. I called the office to verify what he had told me and somehow he ended up on the phone and he yelled " umm ya I'm the guy you just spoke to who said I was going to take care of it...." I in return told them I will be taking my business else where! I wouldn't recommend this company to anyone!
Description of Work: Spider service request
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
$250
Response from Augustine Services Inc
I am sorry that you were informed that we could inspect and treat the same day. Sandy is new to the company and didnt realize that there is alot of prep that needs to be done. Here is the list. 1. Remove all belongings from the closet floors. 2. Make the attic accessible for treatment. 3. All rooms of the home should be accessible for a complete inspection and treatment. 4. All children's toys should be covered with a sheet and placed on the bed. 5. All stored items in garages and basements should be moved away from the walls(if possible) and storage cabinets should be opened. 6. ALL PILOT LIGHTS NEED TO BE EXTINGUISHED PRIOR TO SERVICE. 7. Arrangements for the humans and pets to be out of the home and away for the foundation for 6 hours. Pet dishes should be emptied prior to treatment and washed before reuse. If an aquarium or terrarium is present, all pumps and filters must be shut off and needs to be covered with a plastic drape. Augustine needs the above items done prior to the brown recluse spider treatment. This will ensure that proper treatment will be done in your home. Augustine's brown recluse treatment will consist of the following techniques: 1. The tech will inspect the home to make sure that the homeowner has completed all required prep work. 2. The tech will do a complete crack and crevice treatment to all the rooms in the home to include the basement, garage, attic and 3 to 5 ft out around the foundation. 3. The tech will be placing insect monitors throughout the home. They need to be left in place. This will help the tech locate trouble areas, population size, and future service needs to the home. 4. ENTIRE home will be fogged. 5. This is not a one time elimination program. It should be understood that the service will be monthly until the problem has been controlled. 6. We recommend that the homeowner clean the air ducts. As you can see, this is not a see and treat problem. We made a mistake telling you that we could do it (new employee), and I apologize for that. We have been in business since 1966 and pride ourselves our A ratings on Angies list and BBB. Thank you for your feedback.
Carl H.
04/2014
5.0
pest control
+ -1 more
We pay four times a year and it's like right at $76 taxes and everything. When they first put the bait stations in, I started seeing flying insects couple of time in the house. When we called, they came out immediately and got them under control and we haven't had any issues since then at all.
Description of Work: I have used Augustine Services Inc. They put in bait stations for termites and they periodically come out to check them.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Response from Augustine Services Inc
Thanks [Member name removed] for your review.
Kate F.
01/2014
5.0
pest control
+ -1 more
We had them come out to house because we had termite issues. They offered a couple of solutions. We choice the most expensive one because we thought it was a more permanent solution. They did a great job and answered all of our questions.
Description of Work: Termites
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$965
Mary L.
09/2013
5.0
pest control
+ -1 more
They inspected the house to make sure that they weren't in the house, they were around the outside and I had a tree that had lots of carpenter ants in and it had eaten up big holes in the limbs. And I thought they were coming from there and he found them out in the front yard and he sprayed everything he could think of and I haven't had a sign of a carpenter ant since. I'm 84 and they treated me with respect and did everything they could to make me assured that I was taken care of and I appreciated the way they took care of me.
Description of Work: Augustine Exterminators did come out for the carpenter ants and they did a very fine job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louisa R.
07/2013
5.0
animal removal, handyman service, pest control
+ 1 more
I was very impressed by the professionalism of the gentlemen who came to inspect my house. He arrived on time, and determined that their services were not needed. He surmised that it was highly likely because I hadn't seen any mice in almost a week, that I had , on my own, been successful in exterminating and taking measures to take care of mice I had seen (using traps, bait/killler, looking for areas of entry). He could have easily sold me on some aggressive measures, but he didn't. He did not charge a thing, and did not seem to be put off at all that the visit to my house was for naught. Because ,almost 20 years ago, I had used this company for some repairs on my home, I asked about this. I had forgotten all about it. I was told they do various repairs and next time I need a variety of home repair services I'll definitely contact them for a bid. Again, very impressed --- obvious integrity!
Description of Work: Came to my house to inspect for possible mice issue.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Augustine Services Inc
Thanks for the great review. We pride ourselves on taking care of our customers.
Rita R.
06/2013
5.0
pest control
+ -1 more
Excellent service; very professional in demeanor. The year before the service was also used for initiating control of carpenter ants in a bedroom with excellent results.
Description of Work: initiated annual termite inspection extermal and internal; inspected general insect inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kim M.
06/2013
5.0
pest control
+ -1 more
It went well. The person assigned to do the work was prompt and knowledgeable and efficient at his job.
Description of Work: I was preparing to sell my home, and had evidence of carpenter bees in my wooden deck support frame. I called several pest control companies and none of them except Augustine had programs to treat for carpenter bees. Augustine identified all the holes left by the bees, treated them with a spray in each hole, and then came back in 10 days to plug the holes. Augustine also provided a free termite inspection. While there was no new infestation, there was still evidence of termites from my 2009 treatment program by another provider. Augustine spot treated the affected area and then installed bait traps around the perimeter of my house to help prevent any future infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Augustine Services Inc
Thank you
Dylan B.
06/2013
5.0
pest control
+ -1 more
They do a great job. The staff is good. The cost varies because of the sq. footage but on average about $80 to $100 every time they come out. We will start using them if we want to put things out for bid or just looking to change in companies for some of our business needs.
Description of Work: We used Augustine Exterminators for extermination. They do extermination possibly in 3 of the 4 locations that we have in Kansas City. We have been using them for 4 to 5 years, if not longer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Augustine Services Inc
Thank you
Donna W C.
10/2012
1.0
pest control
+ -1 more
They were extremely rude and wouldn't’t comply to what we asked them to do. I am allergic to some of the chemicals and asked that they use odorless products. They ended up spraying strong chemicals anyway that had a strong smell which forced me to leave the home for a week. They even refused to wear protective covers for their shoes and tracked in dirt. By the ended of the process they had resorted to name calling as well.
Description of Work: Hired them to spray for termites in our basement and signed a service agreement for a year.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from Augustine Services Inc
[member name removed], I am so sorry that you were not treated the Augustine way. We would love to talk to you again. Thanks, Augustine Services, Inc.
George S.
07/2012
5.0
pest control
+ -1 more
I have been very satisfied with Augustine over the several years that I have been using its services. The technicians are are friendly, and they are always quick to respond to any issues I might have.
Description of Work: They provide termite and pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darin N.
07/2012
4.0
pest control
+ -1 more
Augustine Exterminators are pretty good. They are a little pricey. Overall I like them. I will use them again in the future.
Description of Work: I have them spray one time inside and three times outside.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Response from Augustine Services Inc
[member name removed], Thanks for your positive feedback. Augustine Services, Inc
Mary L.
06/2012
5.0
pest control
+ -1 more
He treated me very well. He took extra steps to look for problem areas. He did not take advantage of me or over charge me. He will come back out Friday to do an extra treatment. He was honest and told me not waste my money if I don't have to.
Description of Work: I needed an estimate for service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Augustine Services Inc
[member name removed], Thanks for the update on our people. We have several tech's with 15 plus years with us and they pride themselves on taking care of our customers. Augustine Services, Inc
Ray P.
06/2012
5.0
pest control
+ -1 more
Our experience with Agustine Exterminators has been very good, and we've been very pleased. We don't seem to have any pest problem and if we do have something show up, they send somebody right out to take care of it. We always have the same individual that comes to our house all the time. He's courteous, easy to work with, and he seems professional with what he's doing.
Description of Work: I use Agustine Exterminators for pest control services, they come quarterly. We've been using them for about five years now.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Augustine Services Inc
Thanks [member name removed]..... Our tech's are highly trained and Thanks for the feedback. Augustine Services
Debbie W.
06/2012
5.0
pest control
+ -1 more
They were great to work with. I like the way they use their treatment and the customer service representaitve Mary was very informatative and helpful. The services was well worth it. I wasn't looking for something inexpensive. The quality concerned me more.
Description of Work: I signed up for an annual contract. I had a problem with wasps so I called them to spray for it. They also treated the inside of my home for other insects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Response from Augustine Services Inc
Thanks [member name removed] for your feedback.
Teri R.
06/2012
5.0
pest control
+ -1 more
They were good. I used them for more than 5 years. It was a yearly contract. Tony was the technician and he was fabulous. I always requested him. The pricing seemed fine.
Description of Work: I used Augustine Exterminators for monthly or quarterly pest control inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62
Response from Augustine Services Inc
Thanks [Removed Member's Name] for the great feedback.
Janet S.
06/2012
5.0
pest control
+ -1 more
Their services are very good. I have no problems whatsoever. They always let me know ahead when they are coming. Everything’s been fine. I spend a little over a $100 quarterly for their services. I think their price is average. I will continue to use them in the future.
Description of Work: I use Augustine Exterminators for pest control services. They come quarterly and do the service on a regular basis. They spray the outside and inside of my house and keep the bugs out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104
Response from Augustine Services Inc
Thanks [member name removed] for the wonderful feedback.
Patrick K.
05/2012
5.0
pest control
+ -1 more
The exterminators are quite friendly and show up on time. They provide a flexible billing option.
Description of Work: I hired Augustine Exterminators for my quarterly pest control service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Augustine Services Inc
Thanks [member name removed] for the great feedback.
Paul B.
05/2012
5.0
pest control
+ -1 more
They are real good. The guy that they send out to take care does a real good job. I would recommend them.
Description of Work: I use Augustine Exterminators for pest control. The last time I used their services was last week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Augustine Services Inc
Thanks [member name removed] for the positive feedback.
Stephanie D.
05/2012
5.0
pest control
+ -1 more
I like them and would recommend them. What they are doing seems to work. Their price is reasonable.
Description of Work: I use Augustine Exterminators. I am going to call them because we have ants and they were just here. I would have hoped that they would have sprayed for ants but I don't know if they did. It did work with the spider problem.
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*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Air Duct Cleaning,
Dryer Vent Cleaning,
Upholstery Cleaning,
Carpet Cleaning
FAQ
Augustine Services Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Augustine Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa