MIDWEST RADON

They provided great follow through, he called right back. They were very informative and really helpful with answering my questions. I felt comfortable with him in my home. It was a really easy process.

Gary, Ricky and team were very professional and efficient. The team finished in less than three hours. Duplicated testing provided proof of a job well done. Thank you.

The technician was on time and provided an excellent explanation of what he was doing and what I could expect. Very educational.

They came on time and actually finished faster than they anticipated. They were very prompt and polite in getting back to me to come out and give me an estimate. Once I called them to do the work they were able to come out within a few days. It's definitely reduced the must smell that was coming up from the vents when the air was on. That has disappeared, thank goodness. My radon was also reduced to half. I've not yet decided to put in the piping which would reduce it even more but its about 2-3 points under the danger zone so I'm not as concerned about it but will monitor.

Promptly responded when we first contacted them for an estimate and work was begun the next week after the estimate was given. They explained what would be done and answered all questions we had about radon and a radon mitigation system. Very knowledgeable and informative. Came back three days later to pick up radon monitor and discovered that additional work needed to be done (at no extra cost to us) so that radon levels were below 4.0. A larger fan was installed and additional pipes added in basement so that radon level finally reached 1.3. They were persistent in coming back each time to check radon levels and did additional work until the radon levels reached 1.3.

The experience was about as positive as you can have! Gary, Ricky and Mark were all wonderful to work with. Calls were returned very promptly, information was always provided in a concise way and the installation went incredibly smooth. I would recommend Midwest Radon to anyone who needed testing or a system installed. They were fantastic!!

My fiance and I recently purchased our first home. As part of our negotiations, we had the seller install a radon mitigation system. To save some money (I guess), they decided to place the radon fan and piping on the outside of the house in an area visible from the street. It was a complete eyesore, and we needed to have something done. We chose Midwest Radon based on their great reviews on Angie's List, and we couldn't be happier. Gary was very friendly and willing to help. He said he sees things like this fairly often, and that it wouldn't be difficult to move the system out of view. His worker ended up routing everything up from the basement, through the garage and out at the rear corner of the roof. The work was finished in a matter of hours. Midwest Radon helped us make the best of a bad situation.

Gary was very good about answering calls quickly, and being on time for appointments. He came to the house to look at options for installing the radon reduction system, then emailed a couple of options to me promptly. He answered questions thoroughly and patiently. Then they came to set up the radon testing equipment. The system was actually installed when I was not home, and I returned later to find that all had been done effectively. They did a good job of cleaning up. Good follow-up. I highly recommend this company.

Fantastic job from start to finish. Excellent customer service from initial phone contact, to on-site consult & estimate, to scheduling and installation of system, to pickup of equipment after re-test following installation. Gary was excellent to work with, as was Rickey and the crew. They thoroughly described the recommended work package, reasons for the particular installation design in our case, what it would cost, and what the follow-on steps would be if initial installation did not reduce the radon to acceptable levels. The mitigation system we had installed has two suction points, and we elected to run the exhaust stack straight up through the roof eve along the outside of the house, rather than going out around the eve. This added $50 to the install cost but is aesthetically more pleasing. The craftsmanship on all work is top notch. I can't say enough about how good of a job Rickey and the crew did in installing the system, including routing the PVC, especially from the 2nd suction point over to the main stack. It's a fairly long run with a few elbows needed to clear mechanicals and structure, and yet it is very straight & plumb; a very neat/clean installation. We would highly recommend Midwest. We had heard that Midwest was the best but that their prices were a little high. Yes, their prices may be a little higher, but not by much and we are talking about addressing radon after all, not the type of thing I necessarily want the lowest bidder to do. Their professionalism and craftsmanship are terrific. I'm sure there are other good companies out there, but you certainly won't be sorry if you decide to hire Midwest and have an experience like we had. Radon level prior to mitigation system installed by Midwest: 21 After: 1.8

They don't answer the phone and don't call back.

Ricky came and confirmed the radon readings we had gotten from our own testing. He also checked our basement and worked out the way he would run the venting tubing if we selected his company. He also mentioned we may want to vent under our TV room on the first floor (under the first floor concrete slab). He was the only one who suggested this. Within a day or so, we received a proposal for work. We liked the part of the proposal that said that the cost would not exceed $1,075 for both basement and upper slab venting. Then, Gary, the owner came out one evening and ran over a couple scenarios with us but said his engineer, Ricky, would be best to work out the piping for venting the basement and upper slab. After we selected MidWest Radon and scheduled a date, they were punctual with one member of the team showing up on time to do the prep work on the sump pit opening and the other two team members arrived within an hour or so and began working out the design. As I was home, they consulted with me before doing any work. Ricky came up with an even better design than had been discussed in our prior two meetings with them. They were fantastic to have around and did a great job. They checked a second upper slab as well but determined that the original upper slab they were venting was pulling from the second upper slab as well, thus, the second upper slab did not need its' own venting pipes. All areas are being vented and they were all a pleasure to work with. Wife was very apprehensive with having anyone come to the house and install the radon mitigation system. Afterwards, even my wife was pleased with their work. Prior to the system being installed, we were getting readings of over 18 pCi/l in our basement and upper slab on the first floor. After installation of the radon system, we are now getting readings of 0.6 pCi/l. This is a very satisfactory result. I would definitely contact them again in the future if ever we purchase another home with radon problems. Very, very, very, very minor item: Once finished, they didn't vacuum up all the concrete debris left on shelving & floor. Small amounts of concrete grit and dust was left on shelving and floor in a small section of the unfinished basement. However, they left the carpets in the basement cleaner than they had been before they arrived! As stated above. I would not hesitate to either recommend them or ask them out to a new home to redo their magic.

The job went really well. They were very prompt about getting me a quote, they were flexible and able to work around my schedule, and the staff was very knowledgeable. They are professional and they give you quite a few options for installation; they are really flexible about that.

Confirmed my own self testing kit regarding levels in basement area where we spend a lot of time. The serviceman recommended that we check levels again in the winter time when they are likely to be higher.

The work was done quickly (one afternoon) and all the people I dealt with were helpful and polite.

Very knowledgeable, professional and punctual. No remediation was required.

They are coming out on the 1st or 2nd July. We have had them out several different times. I just felt more comfortable with the information that they gave us. We like a lot of information and they volunteered that and it seemed to make more sense. They presented the information a little more clearly and completely than the others did. They were very responsive.

Overall, everything went fine. The radon test went perfectly. We had done a home test 5 years ago, and their results were the same. We felt that the professional test would be more accurate.

The experience went well. I knew I had a radon problem by using a home kit. It was at 8.2 pc with the home test and when they were done it was .5. I took another home test after they installed the system and it confirmed the .5 reading.

Overall, the service was excellent. They did extensive testing and presented a thorough plan for the reduction of radon. The workers were very craftsmen-like and cleaned up very well when the work was completed. I am very satisfied.

Great. Showed up on time. Fixed the problem promptly. In and out in about 30 minutes.

They gave us a reasonable bid, showed up early to do the work (after verifying with us that it was convenient for us), ran into a problem due to us having a metal roof but were still able to complete the project on time and at the price estimated.

They sent someone out to give us an estimate. He was very thorough and explained everything they would do. On the phone they answered all my questions and welcomed us to call back if we wanted to know anything else. I received a detailed multi-page estimate that even explained why radon was harmful and facts/information for us. The contractors came and did the work quickly and left no mess. They explained everything too us and left the warranty paperwork.

I chose this company based on a friend's recommendation. She had gotten several estimates and was very satisfied with the work done and the results. The service we received was prompt and professional. The follow up test showed a significant reduction in radon almost immediately. The system itself is very quiet even though the fan must be on all the time.

They did the work in a little over three hours and left a testing device in my basement for about two days. My radon levels went from over 10 to 0.9.

They delivered what they promised at a good price.